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Esri Reviews

Updated January 6, 2018
498 reviews

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498 Employee Reviews

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Pros
Cons
  • average salary, not a great career path of upward mobility (in 30 reviews)

  • No career growth unless you chart your own course (in 18 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great benefits, average salary, limited advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Esri full-time

    Pros

    Company-paid health premiums, 401(k), casual dress code, "the GIS company"

    Cons

    Limited advancement, so expect to stay in your position for at least 5 years, or make sure you get noticed by Jack.


  2. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good benefits
    Work life balance
    Good training for skills development
    Great co workers

    Cons

    Pay is not competitive
    Zero recognition for top performers
    No career path
    No mentorship

    Advice to Management

    Establish a bonus system if you wont do commissions so top performers are rewarded.

  3. Helpful (3)

    "Pros and cons are pretty level - it's about what's meaningful to you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Esri full-time (More than 10 years)

    Pros

    Esri's mission is meaningful, or at least I believe that to be true. Yes, we are in business to make money, however we have a real vested interest in our users - the two are not mutually exclusive. The sales organization is made up of people that truly care for the users and want the best for them, perhaps because there is no real incentive to force sales since our organization is commission-free. There is a lot of talent at Esri and it's a privilege to work among so many brilliant people. Esri offers great benefits - health coverage can be especially valuable to large families and I genuinely think this keeps a lot of our workers with young families around. Folks who work on Redlands campus get to indulge in a Café, gym, regular social events, and other fun interactive engagements that foster a sense of community.

    Cons

    Compensation seems adequate for technical staff, but we aren't allowed to discuss rates with one another so it's hard to know whether there is room to improve. Raises are modest to minimal. Profit sharing is put into 401k whether we like that or not, although to be fair 401k loans are allowed. The organization is growing and with that come growing pains - communication suffers most. There's a weird mix of off-putting overproduced videos of management selling concepts to us in some areas and crickets in other areas. What communication there is, tends to be near-term and doesn't allow a lot of prep time to help us help customers understand changes that impact them. Talented people are overloaded with hundreds of customers or piles of complex work while less competent staff are allowed to get by doing very little. Some divisions have too much process, others too little. Remote managers are becoming ever more common so you may find yourself reporting and rating to someone you seldom see in person. If you work in a Regional Office and don't want to move to HQ, career opportunities can be limited. Regional Offices don't enjoy as many perks as people employed at HQ. Policies and inflexibility cause managers to spend too much time running interference on approvals that aren't worth their time rather than mentoring those who need it. The company is privately held by older persons who have not communicated what will happen to it when they retire.

    Advice to Management

    Communication is key - embrace it.


  4. Helpful (3)

    "Major Management problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Analyst in Redlands, CA
    Former Employee - Support Analyst in Redlands, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Esri full-time (More than 5 years)

    Pros

    Great Co-workers. Great products. Laid back

    Cons

    Team managers called GLs suck. Unit managers not much better. UMs take side of GLs and don't listen to Analyst concerns. Fair pay.

    Advice to Management

    Stop micro managing. Analysts know what they are doing. Stop clock watching. Last year has turned into a typical call center.

    Esri Response

    May 17, 2017 – Esri

    Thank you for your feedback. We are always looking for ways to make Technical Support a great place to work! In addition to supporting our customers, our analysts have the opportunity to participate... More


  5. "Data"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Everything about it is good.

    Cons

    Nothing to complain about at all.


  6. Helpful (11)

    "No innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Redlands, CA
    Former Employee - Senior Software Engineer in Redlands, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Esri full-time (More than 5 years)

    Pros

    Co workers were friendly
    Nice cafeteria
    Treed campus provides need shade in 115 + degrees summers
    Adequate parking for all buildings

    Cons

    Management is only interested in milking current product
    Lack of innovation
    No female leadership in higher management: old boys club

    Advice to Management

    None. They won't listen to anyone


  7. "Its OK company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Esri (More than 3 years)

    Pros

    Health insurance and vacation and profit sharing

    Cons

    Salary is not great, need to negotiate

  8. Helpful (5)

    "Marketing analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent benefits, you can fly below the radar and collect a decent check even if you are a poor performer.

    Cons

    Management here is the worst I've seen. They constantly belittle their workers and fight amongst each other. We have seen no change other than all of our best workers leaving. Nothing here is data driven. All based on what management thinks to be correct, which seldom is.

    Advice to Management

    Get rid of middle management in marketing. Build up your workforce so you can promote from within.

    Esri Response

    Apr 26, 2017 – Human Resources

    We don't want any of our employees to have this type of experience. Your HR business partner is aware of your concerns and hopes that you reach out to her to discuss this further. Thank you for your... More


  9. "A top leader in Location-based solutions for every industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Engineer in Vienna, VA
    Current Employee - Solutions Engineer in Vienna, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Esri full-time (Less than a year)

    Pros

    Great exposure to a an entire platform of capabilities.
    Invaluable insight on how GIS is revolutionizing business efficiency and intelligence.

    Cons

    More teleworking opportunities and a lack of formalized professional development programs.

    Esri Response

    Apr 14, 2017 – Human Resources

    We appreciate hearing your feedback. We have an incredible Employee and Development Team. You can see current development courses, including those being held in your office, on their Compass page... More


  10. Helpful (1)

    "Product engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time

    Pros

    Flexible work schedule, and smart friendly coworkers. Good benefits such as health insurance.

    Cons

    Salary is not competitive in the market. Not much opportunity for promotion. Not much company wise activities or events except the holiday breakfast.

    Advice to Management

    The thin upper management team needs to change to fit the tight release schedule and multiple projects.

    Esri Response

    Mar 1, 2017

    Thanks for your feedback! Please reach out to your HR business partner for further discussions re: career pathing. Stop by the #esriexperience booth at the Wellness Fair in April; we'd love to hear... More


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