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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and valuable on" (in 150 reviews)
- "The people I work with are great and we have a common goal of serving the customer." (in 135 reviews)
- "Work life balance was good" (in 63 reviews)
- "The campus is beautiful and modern." (in 49 reviews)
- "Great culture and sense of meaningful work." (in 39 reviews)
- "Low pay and few chances for advancement" (in 96 reviews)
- "Apart from low salary everything is great" (in 71 reviews)
- "Poor management, they choose people who don't know how to manage people and don't train them." (in 68 reviews)
- "Most managers don't have a clue about anything technology related despite that esri tells us we are a software company." (in 45 reviews)
- "No career path will be laid out for you" (in 37 reviews)
Ratings by Demographics
This rating reflects the overall rating of Esri and is not affected by filters.
Reviews about "work life balance"Return to all Reviews
- 4.0Feb 28, 2018Anonymous EmployeeFormer Employee
- steady, they have been around and look to continue to be around for a long time - the Support Services department has supportive and flexible management - management listens to and reconciles with needs and concerns - great benefits - great work life balance - offers courses like 7-Habits and 5-Choices to increase productivity and strike that work life balance - Overall, they take an interest in the person - Big on excellent internal and external customer support - You feel like you're contributing and making a difference - You need something, ask and you shall receive (within reason) - They value continued education, and will reimburse. - CEO cares for the environment, and generally has good values. - GIS is an awesome field of study, and Esri is a good place to continue that study. - The UC is really fun. - AGOL is constantly improving - You'll learn a lot. - You'll be surrounded by fantastic people. - Creators of a great GUI based GIS platform, that everyone in GIS has heard of. - Great name to have on your resume.
- Technology is lagging in some areas, and the platform is not the most powerful GIS solution. For example, Pro is improving and handles rendering well, but geoprocessing is not yet truly 64-bit. - Proprietary (and expensive) software, confusing licensing and extensions. - Poor communication between development and support departments, but over the four years I was at Esri I saw improvement in this area. - Sometimes not a lot of respect from other departments towards support services. - As in any company, there are a few egos. - Your open source GIS buddies will remind you that you drank the Kool-Aid. - There's a ladder from support services to outside of support, it looks to take about 3 years, and that can be a frustrating experience for some. - Promotions are sometimes based off of merit, and sometimes based off of who you know and not your qualifications. - Greater micro managing in some departments. - Minimal career opportunities for regional offices.3Esri Response6y
We couldn't agree with you more that Esri support analysts are brilliant! You also covered many of the great #workperks that Esri offers. Your feedback is valuable and presents many opportunities. We appreciate you taking the time to share your thoughts, and best of luck in your new endeavor.
- 3.0Dec 28, 2013Anonymous EmployeeCurrent Employee, more than 1 yearRedlands, CA
Great learning experience both professionally and personally. Really smart people to work with from around the globe! Constantly having new advances to keep up with to keep folks excited and proud of the advances being made.
Flat organization, difficult to understand how things really work as they don't publish an Organization Chart, policies or procedures for a lot of what is done. Highly competitive and political. Resources are not abundant --- vacancies left unfilled for years necessitating staff to cover these gaps; resulting in poor work life balance for many employees.1
- 4.0Mar 12, 2020Software Development EngineerFormer Employee, more than 1 yearRedlands, CA
Personal and work life balance is great. Great work culture. I got really helpful and awesome team and manager. Learnt a great deal.
Company is located in a small town. Need to drive to the nearby cities to enjoy good restaurants, mall, etc.
- 2.0Feb 17, 2016Design InternFormer Intern, less than 1 yearRedlands, CA
- Good for low-stress and work life balance - Less expectations as compared to other companies in the industry in the same domain - Good if you are thinking to stay longer at the company
- Offers low compensation - Offers the lowest hourly wage to interns in the industry, domain and location (i.e. Redlands) - Management does not scrutinize CTOs and the quality of their deliverable - Good resources are intentionally not offered a job since they might move out soon - Private company, does not tell anybody the profits, or any financial numbers. My product manager won't tell me the number of active users we have :(4
- 5.0May 10, 2021Solution EngineerCurrent Employee, more than 1 yearWashington, DC
Interesting, varied projects- get to work with and help Esri customers who are doing important and meaningful work . The perfect mix of technical and social- and the company really supports work life balance. Especially love the banked hours system where anything worked over 8hr/ day can be used as vacation time or paid out at the regular rate. Health care plan is fantastic as well.
No complaints - just hoping we will get to keep some level of wfh when transition back to office starts1
- 2.0Mar 7, 2020Solutions EngineerFormer Employee, more than 3 yearsRedlands, CA
Good benefits; having Esri on resume looks good
Lack of life/work balance; I would describe the company culture as 'casual cutthroat'; co-workers are rude, manipulative, and can be down right mean; management that doesn't know how to manage people; seems to be a big drinking culture/problem at the company and in Redlands in general. Also, Redlands as a place to live leaves so much to be desired in terms of culture, people, and things to do.12
- 4.0Jun 1, 2023Project ManagerCurrent Employee
Great mission, inspiring leadership, smart people. Beautiful campus in Redlands. Flexible work from home schedules. Ability to bank overtime is really nice. Excellent health and retirement benefits.
Redlands is very expensive and pay does not keep pace with the cost of living/housing in California. Work-life balance can be very unbalanced with work in the evenings and on weekends expected regularly. Vacation time is standard and inadequate for how stressful the job can be. Lack of pay transparency is annoying.3