I worked at Essex Property Trust full-time (More than 3 years)
The company is strong, steady, making money.
There is a serious lack in leadership and few are trustworthy. They lead by fear. Very unpleasant 4 years of my life. Also, lack in customer service throwing "policies and procedures" at the customer rather than trying to keep them happy.
Advice to Management
Take better care of customers and employees and the money will come.
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