Estée Lauder Companies Reviews | Glassdoor

Estée Lauder Companies Reviews

Updated April 23, 2017
757 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Estée Lauder Companies President, CEO, and Director Fabrizio Freda
Fabrizio Freda
382 Ratings

757 Employee Reviews

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Pros
Cons
  • No work life balance in any way shape or form (in 40 reviews)

  • Physically challenging if you work at store level; can be difficult on the body to be in your feet for long hours (in 31 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Global Talent Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Talent Coordinator in New York, NY
    Current Employee - Global Talent Coordinator in New York, NY
    Recommends
    Positive Outlook

    Pros

    Great culture; the people are very kind and supportive here. ELC has a fantastic leadership team. This industry is growing and fun. I love working here!

    Cons

    Sorry - I can't think of any!


  2. Helpful (1)

    "Great benefits, good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bristol, PA
    Former Employee - Customer Service Representative in Bristol, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Estée Lauder Companies full-time (More than 3 years)

    Pros

    Benefits, access to discounted or free products, good local management and coworkers are friendly. Committed to breast cancer research foundation.

    Cons

    Corporate execs are set in their ways, don't always pay attention to consumer reports. Some coworkers can be catty but that happens anywhere.

    Advice to Management

    Select random consumer reviews and listen carefully to why they are making complaints. For every 1 person who complains, there are 3 who don't.


  3. "Ok company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends

    Pros

    I worked under Macys through Estee Lauder. So not directly for Estee. But we would be sent to school training which was fun and get gratis. My coordinator was very nice

    Cons

    Didn't care too much for the products. Some of them I really liked. The type of customer is attracts isn't the kind of customer I enjoy, more snooty. I wanted to grow and company didn't want me to but then they didn't want me moving to another area ether.


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  5. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Estée Lauder Companies full-time (More than 10 years)

    Pros

    Variety of opportunities; good benefits

    Cons

    Lots of hierarchy involved in all aspects of business.


  6. "Good First Job out of College"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Supervisor in Bristol, PA
    Current Employee - Production Supervisor in Bristol, PA
    Neutral Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time (More than a year)

    Pros

    Good first job out of college
    Good management experience
    Benefits are very good

    Cons

    Frustrating dealing with co-workers people at times


  7. Helpful (1)

    "Marketing Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Estée Lauder Companies full-time (More than a year)

    Pros

    Great company gifts. Great learning experience and company culture/values.

    Cons

    Hard to move up in the company. Not enough positions in hierarchy.
    Too little vacation days. No option to work from home or flex-time.

    Advice to Management

    Don't let favoritism play a role in day to day work life. Give all an equal chance.


  8. "Ok Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in New York, NY
    Current Employee - Executive Assistant in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time (More than 3 years)

    Pros

    Benefits, Flexible work schedule, discounts, etc

    Cons

    politics, little room for growth


  9. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time (More than 8 years)

    Pros

    Good company culture, that cares for the employees.

    Cons

    Turn over rate can be a little high of recent college graduates, who learn and develop many talents and go to other competitive companies.

    Advice to Management

    Pay at lower positions may not be as competitive with other companies, which may cause higher turn over rates.


  10. Helpful (3)

    "ehh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Development Coordinator in New York, NY
    Current Employee - Product Development Coordinator in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Estée Lauder Companies full-time (More than a year)

    Pros

    Only good thing is the benefits

    Cons

    Can't move up unless you switch jobs. you'll never get promoted on your own team


  11. Helpful (4)

    "Human Resources - Mediocre at best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in New York, NY
    Former Employee - Human Resources in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Estée Lauder Companies full-time (More than 5 years)

    Pros

    Estee Lauder knows how to attract talent, offering both great products as well interesting work and some amazing colleagues to learn from. There is still some of the family focused culture in pockets of the company, though it seems to be fading fast, especially in HR. There is interesting project work and transformation efforts underway if you are tapped on to be a part of these initiatives. If you are connected to the right people, your career can go a long way.

    Cons

    HR is a mess. Many of the key areas of HR are under resourced, especially on the HR Generalist side. It seems like you are in constant fire drill mode with no end. While most of the employees are nice and mean well, they don't know where to do and therefore are often frustrated with human resources. The transformation efforts that launched in 2015 seems to not be working and it seems like it was planned based on numbers and not the reality of the high touch business. While there is a lot of talk about strategy, the execution is lacking providing a constant sense of discontent amongst employees. Resources keep being removed but without changes in policy & communication to employee, setting everyone up for failure. Promotions seem to be given based on connections and there is lack of transparent feedback to employees on career paths.

    Advice to Management

    Look to reallocate resources and take care of your current employees ASAP. There turn over rates are tremendous and there is constant training & retraining, limiting the ability to move forward. Look to add in additional programs to make work less manual and provide ways for employees to feel more valued based on performance. Push leaders to lead their teams and focus on employee engagement and collaboration.



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