Estée Lauder Companies Reviews | Glassdoor

Estée Lauder Companies Reviews

Updated January 12, 2018
918 reviews

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3.5
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Estée Lauder Companies President, CEO, and Director Fabrizio Freda
Fabrizio Freda
470 Ratings

918 Employee Reviews

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Pros
  • Great Career Opportunities and Work/Life Balance (in 62 reviews)

  • Great benefits to employees all over (in 73 reviews)

Cons
More Pros and Cons

  1. "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Estée Lauder Companies full-time

    Pros

    Benefits and access to the employee store is amazing!

    Cons

    Too many layers to get things approved. A lot of higher ups have their own opinions.

    Advice to Management

    Better time management and communication.


  2. "Estee Lauder Companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time

    Pros

    Great company culture, great benefits, discounts on all products, summer fridays

    Cons

    compensation, slow upward mobility

  3. "Sales Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in New York, NY
    Current Employee - Sales Coordinator in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Estée Lauder Companies full-time (More than 3 years)

    Pros

    -great products
    -great benefits
    -opportunities to train, programs etc. if you know how to navigate the process

    Cons

    -difficult to promote/transfer internally
    -leadership not invested in employee development
    -little opportunity for advancement
    -constant reorganization resulting in bad moral


  4. "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Design Director in New York, NY
    Former Employee - Associate Design Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Estée Lauder Companies full-time (More than 5 years)

    Pros

    I loved working for ELC Online. Great people, and best-in-class leadership team. The online office is very beautiful. The company has amazing benefits, some unmatched and that's probably why you'll see many people who's been there more than 5+ years. Everyone is supportive of each other and try to set their team for success. I miss working there.

    Cons

    Online group has less cons than any other job you'll ever have!


  5. "Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Estée Lauder Companies full-time (More than 3 years)

    Pros

    I love Estée Lauder’s range of products that allows every woman to be able to experience the line.

    Cons

    I love Estée Lauder but I am currently working at Belk which can be a little frustrating (multiple bosses, no holidays off, etc)

    Advice to Management

    I’d like to see management give more guidance and support to the employees who want and need it.


  6. Helpful (2)

    "Might want to explore other options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Planner in New York, NY
    Current Employee - Planner in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time (More than 3 years)

    Pros

    The company offers great benefits and great product, and some brands have flexible work arrangements. The organization is also very charitable. The culture is great, but that is continuing to change in a negative direction.

    Cons

    When you are hired they make it sound as if it’s easy to move between brands and role entirely. This is not the case. Also sadly I have found they pay approximately 30% below competitors. Sadly the great benefits are not enough to offset this so they will continue to lose talent.

    Advice to Management

    They should reward and recognize hard working team members. Instead no matter what you take on additional to your role you get nothing in return and they are not flexible on salary regardless of how much your role changes or what you contribute to the team.


  7. Helpful (2)

    "Great Managers"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It's the people who make it valuable

    Cons

    VPs think like back in the days. They're old and forget about trends

  8. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Talent Analyst in Naples, FL
    Current Employee - Retail Talent Analyst in Naples, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies part-time (More than 10 years)

    Pros

    Lots of investment in their FT employees and great benefits. Lots of opportunity for growth especially if willing to relocate.

    Cons

    PT employees do not get very noticed and receive very few incentives. Product and gratis to PT employees is slim.

    Advice to Management

    Take more notice of your PT employees


  9. "Great Community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Industrial Engineer in Melville, NY
    Former Employee - Industrial Engineer in Melville, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Estée Lauder Companies part-time (More than a year)

    Pros

    I really enjoyed working at ELC. The workers are enjoyable and willing to sit down and teach. Something you will not always find during internships

    Cons

    Very large company and sometimes mundane work.


  10. Helpful (3)

    "Mixed bag of experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in New York, NY
    Former Employee - Designer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Estée Lauder Companies full-time (More than 3 years)

    Pros

    -Great exposure to exciting projects and I truly learned a lot during my time.
    -Project Managers do their job well and there are many existing processes in place to get jobs done.
    -Great company to have on your resume.
    -I've worked with three brands and the culture and environments are unique at each.
    -Good discount and free admission to museums.

    Cons

    -Witnessed retaliation from upper management after employees have gone to HR to report bullying or inappropriate behavior. Conversations were not kept confidential.
    -People rose to the top because of their connections or time with the company rather than because of skill or ability to manage.
    -The good talent was taken advantage of; late hours and turnover were common.
    -Low pay.

    Advice to Management

    -Invest in and develop your talent. If you want to retain great talent, stop adhering to old school ways of thinking about hiring, pay, and promotions.
    -Invest in digital, you're falling behind.
    -Get rid of the top-heavy team structure.
    -Shake off some the dead weight that's been with the company for decades.


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