Estée Lauder Companies Reviews | Glassdoor

Estée Lauder Companies Reviews

Updated August 13, 2017
112 reviews

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Estée Lauder Companies President, CEO, and Director Fabrizio Freda
Fabrizio Freda
42 Ratings

112 Employee Reviews

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  1. Helpful (2)

    "Salary is not very competitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Estée Lauder Companies full-time (More than 5 years)

    Pros

    Job Security and some benefits are good

    Cons

    Salary is not very competitive. Upward mobility is hard. The raises are below inflation. Still very old style of leadership. Company cares about their bottom line more than employees.


  2. Helpful (4)

    "Packaging Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Estée Lauder Companies full-time (More than 3 years)

    Pros

    Ok pay. That's about the only pro.

    Cons

    Corrupt environment, the VP hires a lot of her friends. Disorganization at the max level. They have no clue how to prioritize projects so everything comes at you at once. Management is incompetent so is always too scared to actually manage the input of the work load. Skip if you can!

    Advice to Management

    How about actually managing and standing up for your self and the team?

  3. Helpful (6)

    "Creative Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Project Manager in New York, NY
    Former Employee - Creative Project Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Estée Lauder Companies full-time (More than 3 years)

    Pros

    Interesting work, talented co-workers

    Cons

    Extreme workload, not enough staff

    Advice to Management

    A workload = 40 - 45 hours per week should be the goal. The company is getting a bad rep in the industry for burning people out. Mass firing of competent longtime employees to save $$ makes for an atmosphere of paranoia, very bad for morale.


  4. Helpful (3)

    "Freelance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freelancer in Boston, MA
    Current Employee - Freelancer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies (More than 8 years)

    Pros

    Paid for travel and accrued sick time as a freelancer and added perks of product gratis. Freelance work is exciting for experiencing different demographics and the clientele with it. You are rarely held to goals or pushed to pressure-sell. Depending on your direct management-of course.

    Cons

    Depending on who your district manager is, scheduling is at last minute with little respect, if any to a home/life balance (hence "freelancing"?) and you are penalized for not being available due to their own unorganized management. Also not truthful and evasive when called out on mistakes. Immaturity in higher positions create a low morale.

    Advice to Management

    Take a closer look at some of your DM's out in the field. Watch them closely. Test them on some character traits, you may be surprised. Also pleasantly surprised when you shift people with the right mindsets into these leadership roles. The effect trickles.


  5. "Environment no Adapted to Breakthrough, Innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Vice President Marketing in New York, NY
    Former Freelancer - Vice President Marketing in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Estée Lauder Companies (More than 5 years)

    Pros

    great portfolio of brands, career mobility

    Cons

    top down approach, sr management not at level necessary to continue to grow the company. No real innovation. Environment does not foster true innovation and disruptive thinking as it is very political

    Advice to Management

    If you want to be real disruptors in the market, you need to learn how to incorporate disruptive employee profiles into your day to day and hiring practices


  6. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Estée Lauder Companies as a contractor

    Pros

    Decent pay, good work/life balance

    Cons

    No room for growth.


  7. "Things aren't always what they seem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Estée Lauder Companies full-time (More than a year)

    Pros

    You will meet some amazing people that are willing to help you be successful and help you reach your true potential.

    Cons

    Hard to move up or apply for position with in the company.

  8. Helpful (3)

    "Perfect if you want to work in a sorority-like environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Estée Lauder Companies (More than a year)

    Pros

    Initially the travel and gratis were appreciated. Training was minimal for my position, but very hands-on cause the brand was growing. I got to know many high-up people. Definitely taught me exactly how I did not want to lead, nor be lead.

    Cons

    Before I took this position, I was wanted of all the pitfalls and negatives about ELC. I refused to believe them and thought I was different and I'd make it work. I am proud to say I didn't and that they were all correct.

    If you're in a position lower on the totem pole, you are thrown, better yet, hurled, under the bus in any instance that would perhaps damage any relationship with the brand.

    Everyone was out for themselves and their "buddies". Of course they all pretended to love you to your face, but speak terrible things behind your back and take great pride. Black balling those who aren't in their click.

    Unprofessional, dishonest and not qualified, my boss was a nightmare. She is extremely good at manipulating, finding talent, stealing their ideas and then letting them go. Her ability to brownnose and manipulate higher ups does deserve recognition and an award in itself.

    It was like working in a "grown-up" sorority and if you didn't play their games, you're out. Turnover is insane and the reputation is even worse. The executives farm from other "sister" failing brands which explains why the business for ELC is what it is.

    Advice to Management

    Look for talent far away from the "mothership".


  9. Helpful (3)

    "No Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Manager in New York, NY
    Current Employee - Talent Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Estée Lauder Companies full-time (More than a year)

    Pros

    Nice people and comfortable working environment

    Cons

    No place to grow upward, no development, no career planning

    Advice to Management

    need to pay more attention to growing and developing own talent within


  10. "not a great experience there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Estée Lauder Companies full-time

    Pros

    tuition reimbursement, free museum entry, good employee store, good maternity leave, work life balance could be ok but can also be frowned upon depending on the team.

    Cons

    very hierarchical, poor management kept in place despite high turnover and employee discontent, HR is no help. no room for big growth, only incremental (i and my employee were told to leave and come back). compensation is low

    Advice to Management

    get fresh blood. get rid of toxic leadership. If stress comes from above, have the leaders filter it for the lower levels. If someone is good, find the money to keep them. I lost a few employees that I spent time training because they were underpaid.


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