Estée Lauder Companies Reviews | Glassdoor

Estée Lauder Companies Reviews

Updated December 3, 2017
904 reviews

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Pros
  • Great Career Opportunities and Work/Life Balance (in 62 reviews)

  • Great benefits to employees all over (in 69 reviews)

Cons
More Pros and Cons

  1. Helpful (5)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in New York, NY
    Former Employee - Marketing in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Estée Lauder Companies full-time (More than 5 years)

    Pros

    Company benefits: healthcare, 401K. Good place for learning the ropes in a corporate environment. Lots of infrastructure, which can be good.

    Cons

    Work/Life Balance - not there. Room for growth is limited - within division and moving to another brand/division not likely. Depending on the team, management can be lacking in organization, clarity and prioritization.

    Advice to Management

    EL likes to say it's a family. And it is in certain small groups, but as a whole...the company is as corporate as it gets. Can be overly hierarchical, with tons of attitude. (i.e. if you are at a certain level, you can't come to this meeting -- ummm...how am I supposed to learn if I'm never exposed?) It's a wonderful place to learn your specific job, but you can get pigeonholed. Raises, bonuses and promotions only happen at the very top level. Junior/Mid managers rarely get any of these perks, so most just learn as much as we can and then leave. And perhaps come back again for the title and salary that were never going to be given to them if they just stayed. Never made sense to me why investing in their current young talent wasn't a priority.
     It all depends on who your immediate supervisor is and if the team fosters learning and growth. This is very rare. Shakeups are good, which is what is happening now. But, teams were already lean and timelines short. Making them leaner and shortening time lines does not make loyal employees. If the motto is to squeeze them for everything and then let go, this will be reciprocated.

    FF, the CEO, is amazing. He really has vision, the unfortunate thing is his amazing vision doesn't always trickle down. If he could somehow transform senior management and then continues to trickle down...a lot of good can be done.


  2. "I was a temp, became a perm."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Operator in Melville, NY
    Current Employee - Technical Operator in Melville, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time (More than a year)

    Pros

    Great benefits, good pay, great discounts and birthday gratis. Excellent paid time off.

    Cons

    Demographic can be a challenge. I love the diversity but the barrier can hinder communication

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Estée Lauder Companies full-time (More than 10 years)

    Pros

    Great pay and benefits for executives.

    Cons

    Long hours and six day work weeks are excepted.

    Advice to Management

    Provide more work life balance so employees don't burn out.


  4. "Counter Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Port Hueneme, CA
    Former Employee - Cosmetics Counter Manager in Port Hueneme, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Estée Lauder Companies full-time (More than a year)

    Pros

    great freebies and discounts, free uniforms, fun products

    Cons

    as a vendor, I was treated unkindly by the Store's Management

    Advice to Management

    n/a


  5. Helpful (2)

    "Honestly just terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor
    Former Employee - Beauty Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Estée Lauder Companies full-time (More than a year)

    Pros

    Honestly, the only pro was the gratis. Even then, it was always things that I never really wanted or something that seemed to already been open.

    Cons

    As a beauty adviser and makeup artist I took the job because I thought working for Estee Lauder would be a great rep for me. Turns out it was one of the worst jobs I've ever taken. The hours were great and the pay was okay, but the brand training was terrible. It was almost like the trainers did not know the product themselves. I had to teach myself a lot (which I didn't mind, it was mainly learning the product) but as a makeup artist I felt like I was strictly hired to give free and timely makeovers to customers who never bought anything. Not to mention upper management is terrible. Feedback takes ages from both account coordinators, regional reps, and more. Its almost like they didn't care for me.


  6. "So far very disorganized from top to bottom the department store is worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Business Manager in Houston, TX
    Current Employee - Business Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Estée Lauder Companies full-time (Less than a year)

    Pros

    Ummm still waiting for that, I received my free three step full size so I guess yeah for that I was really excited to get to work but now I really don't know my rep is kinda rude to me as well and when spoke up now in trouble really no communication what the plan is so pro is I am getting paid

    Cons

    Department store no direction and little communication from either side speak to you did you are a mind reader

    Advice to Management

    Please state expatation of what you think a business manager is from what I can tell from your point is to check sales daily and that is it so sad


  7. Helpful (1)

    "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior CHEMIST in Melville, NY
    Former Employee - Senior CHEMIST in Melville, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Estée Lauder Companies full-time (More than 10 years)

    Pros

    Creative time, Best, loyal, busy, occasional rewards, best friends, caring professionals, brilliant work, hard workers, nice hearts, soft personalities, long standing relationships.

    Cons

    Nerdy. When in doubt, more direction. When in doubt, more direction. When in doubt more direction. Especially for the very young.

    Advice to Management

    We need a running group.

  8. "Associate Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies part-time

    Pros

    Very flexible schedule. Ability to move around and experience diverse work settings.

    Cons

    Sometimes there are not enough hours


  9. "Payroll"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time

    Pros

    Teamwork, benefits, 401K is very helpful

    Cons

    Management, mobility, raises are not high percentages


  10. "Associate Design Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Estée Lauder Companies full-time (Less than a year)

    Pros

    Good benefits and good hours. That's the pros of working at in-house.

    Cons

    Poor management. Everyone just being too comfortable and not putting effort into their job

    Advice to Management

    Please get your ships together. Before briefing creative, please make sure what you brief is well thought, well discussed, and well planned. Otherwise you are just wasting money and people's time


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