Estée Lauder Companies Reviews | Glassdoor

Estée Lauder Companies Reviews

Updated July 20, 2017
811 reviews

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  1. "Good First Job out of College"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Supervisor in Bristol, PA
    Current Employee - Production Supervisor in Bristol, PA
    Neutral Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time (More than a year)

    Pros

    Good first job out of college
    Good management experience
    Benefits are very good

    Cons

    Frustrating dealing with co-workers people at times


  2. Helpful (1)

    "Marketing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Estée Lauder Companies full-time (More than a year)

    Pros

    Great company gifts. Great learning experience and company culture/values.

    Cons

    Hard to move up in the company. Not enough positions in hierarchy.
    Too little vacation days. No option to work from home or flex-time.

    Advice to Management

    Don't let favoritism play a role in day to day work life. Give all an equal chance.

  3. Helpful (1)

    "Ok Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in New York, NY
    Current Employee - Executive Assistant in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time (More than 3 years)

    Pros

    Benefits, Flexible work schedule, discounts, etc

    Cons

    politics, little room for growth


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time (More than 8 years)

    Pros

    Good company culture, that cares for the employees.

    Cons

    Turn over rate can be a little high of recent college graduates, who learn and develop many talents and go to other competitive companies.

    Advice to Management

    Pay at lower positions may not be as competitive with other companies, which may cause higher turn over rates.


  5. Helpful (7)

    "Human Resources - Mediocre at best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in New York, NY
    Former Employee - Human Resources in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Estée Lauder Companies full-time (More than 5 years)

    Pros

    Estee Lauder knows how to attract talent, offering both great products as well interesting work and some amazing colleagues to learn from. There is still some of the family focused culture in pockets of the company, though it seems to be fading fast, especially in HR. There is interesting project work and transformation efforts underway if you are tapped on to be a part of these initiatives. If you are connected to the right people, your career can go a long way.

    Cons

    HR is a mess. Many of the key areas of HR are under resourced, especially on the HR Generalist side. It seems like you are in constant fire drill mode with no end. While most of the employees are nice and mean well, they don't know where to do and therefore are often frustrated with human resources. The transformation efforts that launched in 2015 seems to not be working and it seems like it was planned based on numbers and not the reality of the high touch business. While there is a lot of talk about strategy, the execution is lacking providing a constant sense of discontent amongst employees. Resources keep being removed but without changes in policy & communication to employee, setting everyone up for failure. Promotions seem to be given based on connections and there is lack of transparent feedback to employees on career paths.

    Advice to Management

    Look to reallocate resources and take care of your current employees ASAP. There turn over rates are tremendous and there is constant training & retraining, limiting the ability to move forward. Look to add in additional programs to make work less manual and provide ways for employees to feel more valued based on performance. Push leaders to lead their teams and focus on employee engagement and collaboration.


  6. Helpful (4)

    "ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Development Coordinator in New York, NY
    Current Employee - Product Development Coordinator in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Estée Lauder Companies full-time (More than a year)

    Pros

    Only good thing is the benefits

    Cons

    Can't move up unless you switch jobs. you'll never get promoted on your own team


  7. Helpful (4)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Estée Lauder Companies full-time (More than 5 years)

    Pros

    Estee Lauder is a strong company with excellent brand presence. The opportunity to learn how a prestige business operates and grows market share is available at the Estee Lauder Companies. There is an opportunity to support the transformation of a company looking to be an industry company of choice for talent.

    Cons

    Talent looking to have a positive impact is usually relegated to remedial task and closely micromanaged. This is from Vice President level down. The ability to develop talent is minimized due to the culture of escalating every issue and project to the senior level for resolution or leadership. There is little to no constructive feedback on performance until you are looking to move to another role. EL is working to strengthen their Performance and Development Process, The PDP is only 3 years old, thus, much of development depends on who likes you, with little emphasis on results or how the results were delivered. I've been on calls where VPs and SVPs that cursed you out based on a failed launch. Estee Lauder is paying 15% to 25% less (total compensation) for similar roles at other companies. A Director at Estee Lauder is a Manager at other companies based on salary and scope of role.

    Advice to Management

    Talent circulation is critical to retaining talent. An employee that is rated exemplary or highly effective 3 consecutive years should not struggle to find the next development opportunity. There is a gap in the PDP and talent management (fix it). The competitive landscape for talent is changing rapidly, become a better talent management company. I heard the CEO speak on several occasion, now translate those words into actions that will protect the history and brand equity of Estee Lauder. A new vision requires new leadership at all levels. Good Luck

  8. Helpful (9)

    "Dysfunctional Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    I worked at Estée Lauder Companies full-time (More than 8 years)

    Pros

    Great products and brands
    Depending on department, decent work-life balance
    Discount on products

    Cons

    Political infighting from executive leaders is like something out of Game of Thrones
    Brands spend so much time writing strategy presentations, that there isn't any time to do actual work
    Very little promotion from within

    Advice to Management

    Great talent is leaving in droves for other companies because of the lack of talent planning
    Spend less time writing down what you would do on paper and actually do it
    Where there is smoke there is fire, if you are hearing that certain senior executives are not true leaders, then do something about it
    Company morale is DOWN, invest time in creating company culture and less time chasing stock prices


  9. "Overall incredible company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in New York, NY
    Current Employee - Assistant Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time (More than 5 years)

    Pros

    Overall incredible company to work for with amazingly dedicated teams and kind, compassionate, driven, and forward-thinking leadership

    Cons

    Rate of personal/professional growth/advancement isn't always optimal


  10. "Overworked and Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in New York, NY
    Current Employee - Designer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Estée Lauder Companies full-time (More than a year)

    Pros

    I learned a LOT! The job is very hands on and I've worked with pretty much every department. The benefits are amazing!

    Cons

    They work you to the BONE and. The hours are very long and its very stressful. I spend 90% of my days running around putting fires out. Theres rarely time for lunch.. or for much of a personal life. There also isn't much encouragement for employees to get a raise or move up in their positions/titles and the pay is VERY low compared to other companies.

    Advice to Management

    Focus more on its employees. Encourage employees to move up in their careers, get raises, etc... Also, I think time should be better managed so that employees aren't constantly working late to put out multiple fires. A lot of them can be avoided with better time management.


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