Estes Express Reviews | Glassdoor

Estes Express Reviews

Updated February 6, 2019
303 reviews

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3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Estes Express President and CEO Rob Estes Jr.
Rob Estes Jr.
167 Ratings

Employee Reviews

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Pros
  • "Stable Company good pay great benefits" (in 47 reviews)

  • "The company offers great pay and benefits to everyone" (in 18 reviews)

Cons
  • "Terrible local/upper management" (in 18 reviews)

  • "Overtime doesn't start until you work over 55 hours" (in 9 reviews)

More Pros and Cons

  1. "Great Company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Worker
    Current Employee - Dock Worker
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estes Express full-time (More than 10 years)

    Pros

    Great Pay, and Management.

    Cons

    Sometimes dangerous work conditions. Dock gets wet. It's like driving a Zamboni instead of a Forklift.


  2. "Great career job"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Estes Express part-time (Less than a year)

    Pros

    Starting Pay,Shift,bonuses,would recommend to anyone

    Cons

    It can get really cold during the winter

  3. "Overall pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Worker in Pharr, TX
    Current Employee - Dock Worker in Pharr, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estes Express part-time (More than a year)

    Pros

    Very competitive pay
    Superior Management
    Team effort

    Cons

    Stressful and dangerous work environment
    Employee conflict

    Advice to Management

    Keep doing what your doing!


  4. "Facility Maintinance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Altoona, PA
    Current Employee - Anonymous Employee in Altoona, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Estes Express full-time

    Pros

    They actually installed some new light bulbs in the break room after needing them for 5 months.

    Cons

    Exceptionally poor facility maintenance would be an understatement. I am sure the home office personnel are not trudging through inches deep mud and giant potholes the size of a car to get to their place of work.

    Advice to Management

    Taking pride in the equipment and the facilities should be a higher priority than it is. Which from this vantage point it's not even on the list.


  5. "Industry leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Estes Express full-time (More than 5 years)

    Pros

    Family owned and lead , company is debt free , hard working employees, consistent, good people.

    Cons

    Industry is old and frugal. Hard to get people to agree on high level decisions. Inter-department hostility

    Advice to Management

    Listen to your people


  6. Helpful (1)

    "Dock"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dock Worker in Kennesaw, GA
    Former Employee - Dock Worker in Kennesaw, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Estes Express full-time (More than 8 years)

    Pros

    Not one thing it is like being in a concentration camp.

    Cons

    Managers are selfish, all for one and all for them. District managers and regional managers are all evil. Only care about them selves. Nothing worse than someone acting like they care and they don't. These people will stick a knife in you.

    Advice to Management

    To owner wake up and take a long look at the people you have in these positions. Take the time to see who you really have under you in these positions and not so much time counting all your money. Lo and so are 2 you need to get rid of


  7. "Mechanic"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estes Express full-time

    Pros

    Love working here great company

    Cons

    Not a single thing at all

  8. "Account Manager - Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Positive Outlook
    Approves of CEO

    I have been working at Estes Express full-time (Less than a year)

    Pros

    Well known and trusted brand. Easy to get appointments. Easy to get business. With a few exceptions, the service they provide is very good.

    Cons

    Estes has good intentions but gets in their own way. Often times this can make it a very challenging place to work. Difficult to resolve issues which makes it easy to lose business. It also corrupts selling time and creates work life imbalance. No holiday pay. Vacation not commensurate with experience or industry average. Operational/driver focus which can make sales feel undervalued.

    Advice to Management

    If someone has a good business case, please make the resolution process easier on the customers and the reps. I know the company is working hard to improve the internal processes for sales - making them less cumbersome. This could be a 5 star experience for all employees if the company could fix some the daily frustrations so my rating may change with time.


  9. "Solution Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Estes Express full-time (Less than a year)

    Pros

    Hour lunch
    Weekly pay
    Low call volume

    Cons

    Low pay
    Horrible benefits
    Outdated system
    Unprofessional environment

    Advice to Management

    The pay rate should meet the workload, which is not accurate as of now. The perk of working from home is only an option due to inclement weather, not for any other use. Management should try get the main system updated, as it currently outdated.


  10. Helpful (1)

    "Clerk II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk II in Atlanta, GA
    Current Employee - Clerk II in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Estes Express full-time (More than 3 years)

    Pros

    Yearly incentives & raises every 6 months

    Cons

    Floaters at the terminal with a lot of down time.

    Advice to Management

    Hire people that have logistic background