Estes Express Reviews | Glassdoor

Estes Express Reviews

Updated December 5, 2018
299 reviews

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3.2
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Estes Express President and CEO Rob Estes Jr.
Rob Estes Jr.
165 Ratings

Employee Reviews

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Pros
  • "Stable Company good pay great benefits" (in 47 reviews)

  • "The company offers great pay and benefits to everyone" (in 18 reviews)

Cons
  • "Terrible local/upper management" (in 18 reviews)

  • "Overtime doesn't start until you work over 55 hours" (in 9 reviews)

More Pros and Cons

  1. "Mechanic"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estes Express full-time

    Pros

    Love working here great company

    Cons

    Not a single thing at all


  2. "Industry leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Estes Express full-time (More than 5 years)

    Pros

    Family owned and lead , company is debt free , hard working employees, consistent, good people.

    Cons

    Industry is old and frugal. Hard to get people to agree on high level decisions. Inter-department hostility

    Advice to Management

    Listen to your people

  3. "Dock"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dock Worker in Kennesaw, GA
    Former Employee - Dock Worker in Kennesaw, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Estes Express full-time (More than 8 years)

    Pros

    Not one thing it is like being in a concentration camp.

    Cons

    Managers are selfish, all for one and all for them. District managers and regional managers are all evil. Only care about them selves. Nothing worse than someone acting like they care and they don't. These people will stick a knife in you.

    Advice to Management

    To owner wake up and take a long look at the people you have in these positions. Take the time to see who you really have under you in these positions and not so much time counting all your money. Lo and so are 2 you need to get rid of


  4. "Account Manager - Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Positive Outlook
    Approves of CEO

    I have been working at Estes Express full-time (Less than a year)

    Pros

    Well known and trusted brand. Easy to get appointments. Easy to get business. With a few exceptions, the service they provide is very good.

    Cons

    Estes has good intentions but gets in their own way. Often times this can make it a very challenging place to work. Difficult to resolve issues which makes it easy to lose business. It also corrupts selling time and creates work life imbalance. No holiday pay. Vacation not commensurate with experience or industry average. Operational/driver focus which can make sales feel undervalued.

    Advice to Management

    If someone has a good business case, please make the resolution process easier on the customers and the reps. I know the company is working hard to improve the internal processes for sales - making them less cumbersome. This could be a 5 star experience for all employees if the company could fix some the daily frustrations so my rating may change with time.


  5. "Solution Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Estes Express full-time (Less than a year)

    Pros

    Hour lunch
    Weekly pay
    Low call volume

    Cons

    Low pay
    Horrible benefits
    Outdated system
    Unprofessional environment

    Advice to Management

    The pay rate should meet the workload, which is not accurate as of now. The perk of working from home is only an option due to inclement weather, not for any other use. Management should try get the main system updated, as it currently outdated.


  6. "Clerk II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk II in Atlanta, GA
    Current Employee - Clerk II in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Estes Express full-time (More than 3 years)

    Pros

    Yearly incentives & raises every 6 months

    Cons

    Floaters at the terminal with a lot of down time.

    Advice to Management

    Hire people that have logistic background


  7. "Very busy at the terminal where I was."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dock Supervisor in Halethorpe, MD
    Former Employee - Dock Supervisor in Halethorpe, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Estes Express full-time (Less than a year)

    Pros

    Pay was good. Benefits are good. Had a great terminal manager and operations manager.

    Cons

    The hours were a bit much to me. Training seemed rushed. You're doing multiple things all at once. Only reason why I left was because of health issues.

    Advice to Management

    I had no issues with management. Training could be better and not rushed.

  8. "Solution Center Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Center Coordinator in Richmond, VA
    Current Employee - Solutions Center Coordinator in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Estes Express full-time (Less than a year)

    Pros

    1 Hour Lunches
    Low Volume
    Weekends off
    None
    None

    Cons

    Micromanagement
    Low Pay
    Outdated
    No Diversity
    Horrible Benefits

    Advice to Management

    Micromanaging makes for a hostile work environment. Corporate lacks diversity as there are no women or minorities in executive roles. The main system AS400 is completely outdated and lacks efficiency. Very little benefits or company perks.


  9. "Income Maintenance Caseworker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Income Maintenance Caseworker in Rockingham, NC
    Former Employee - Income Maintenance Caseworker in Rockingham, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Estes Express full-time (More than 10 years)

    Pros

    Great benefits, health insurance, 401K, free medical clinic on site, great leave/accrued leave plan and sick leave

    Cons

    Ratio of workers/work was sorely lacking.


  10. Helpful (1)

    "Not a terrible job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dockhand in Fenton, MO
    Former Employee - Dockhand in Fenton, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Estes Express full-time (More than 3 years)

    Pros

    Easy job, great people, and a lot of hours.

    Cons

    Sometimes the break bulk terminals work you far to long. Some of the middle management is terrible.