Estes Express Reviews | Glassdoor

Estes Express Reviews

Updated September 18, 2017
223 reviews

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Estes Express President and CEO Rob Estes Jr.
Rob Estes Jr.
124 Ratings

223 Employee Reviews

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Pros
  • Good pay and benifits plenty of ot (in 37 reviews)

  • The company offers great pay and benefits to everyone (in 12 reviews)

Cons
  • Upper management sometimes had unrealistic goals (in 16 reviews)

  • Their system is majorly flawed, from management down to dock workers (in 6 reviews)

More Pros and Cons

  1. "Overall Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Estes Express full-time

    Pros

    Stable company to work for. Excellent people to work with.

    Cons

    Benefits are outdated. Not a whole lot of opportunities to move up or pursue additional education (in the corporate office).

    Advice to Management

    Open up different avenues of opportunity for your employees for career advancement and give a boost to the fledgling benefits.


  2. "Terminal Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Phoenix, AZ
    Former Employee - Clerk in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Estes Express full-time (Less than a year)

    Pros

    Fast paced, chilled work environment, great pay, good benefits

    Cons

    Needs structure, dispatch and csr's needs improvement.
    More training to provide better service would help

    Advice to Management

    Needs improvement on customer care especially small businesses. Follow calls to business to inform them of drivers running late, early, on time running, or needing to reschedule. Customer service and long hold delays due to csr's not putting work on hold to answer phones. Hold employees acountable for not preforming job duties(answering the phone, and providing incorrect info regarding shipment as well as os&d issues) instead of turn the blind eye. Which should include verbal warnings and write ups. Providing more training as well as continuous training to csr's would benefit the company and help it become more successful. All crs should have some knowledge of each area to be able to provide assistance with job duties when employee is unable to.

  3. "Terminal Clerk"

    StarStarStarStarStar
    Former Employee - Terminal Clerk in Ellenwood, GA
    Former Employee - Terminal Clerk in Ellenwood, GA

    I worked at Estes Express full-time (Less than a year)

    Pros

    Co-workers were friendly and helpful. Management was supportive.

    Cons

    Work schedule/hours were subject to change with no notice.


  4. "p and d"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - P and D in South Bend, IN
    Current Employee - P and D in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estes Express full-time (More than 8 years)

    Pros

    great people to work for

    Cons

    nothing great place to work

    Advice to Management

    nothing management does a great job


  5. "Truck driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Estes Express full-time (More than 8 years)

    Pros

    Good pay for work perform

    Cons

    Terrible local/upper management ...very low morale with truck drivers...

    Advice to Management

    Listen to your front line employees


  6. "Warehouse"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Estes Express full-time

    Pros

    Like it there good people

    Cons

    I don't have any at time


  7. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estes Express full-time

    Pros

    good pay and great benefits

    Cons

    they have managers in positions they do not need to be in.

  8. "Not positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Estes Express full-time (More than a year)

    Pros

    I met a few nice quality co workers I enjoyed central dispatch i

    Cons

    I felt unfair treatment and there was too much drama I didn't fit in with the Buddy System that was in place at this terminal

    Advice to Management

    Your company polices are not carried out at all locations the way they should be and you need to address the favoritism that is created by some of your terminal managers I can't stand rules for certain people and rules for everyone else


  9. "Needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Estes Express full-time (More than 3 years)

    Pros

    Good people, potential to be a good company

    Cons

    Horrible manager with no follow through

    Advice to Management

    Listen to your people. Hold people accountable.


  10. Helpful (1)

    "Good company, but the "good ol boy" buddy system is in play. Don't expect promotions unless you're in the click."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Atlanta, GA
    Former Employee - Supervisor in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Estes Express full-time (More than 10 years)

    Pros

    Good Wages. The owner (Family Owned) is a good Christian man and is too trusting in who he has let run the regions under him. Got some real disappointing VPs.

    Cons

    Resources, Upper Management , Buddy System. Management has ridiculous expectations and you'd think they have never worked in the business before with the requests. Completely unaware of what it really takes to operate.

    Advice to Management

    They won't take advice. Any information you bring them is simply an excuse. I would not recommend anyone take an operational position with this company in this region.


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