Esurance Reviews | Glassdoor

Esurance Reviews

Updated June 19, 2018
511 reviews

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3.2
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Esurance President Jonathan Adkisson
Jonathan Adkisson
153 Ratings

511 Employee Reviews

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Pros
  • "They encourage a strong work/life balance" (in 41 reviews)

  • "The ability to work from home when needed is a benefit that you can’t put a price on" (in 39 reviews)

Cons
  • "Work/Life balance although constantly talked about was lacking" (in 29 reviews)

  • "Upper management is very out of touch" (in 17 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in San Francisco, CA
    Current Employee - Engineering in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esurance full-time (More than 5 years)

    Pros

    Esurance is fast growing place and is more focused on customer needs and what customer is expecting from an insurance company. If you are passionate about your work and ready to take challenges and wanted to be a part of innovation then Esurance is perfect place for you. CIO has completely changed the company culture and it is moving in right direction. CIO always encourages employees from all departments and at all levels. Pay is market comparable and yearly bonus is great. Esurance is growing and it will be game changer in insurance industry. It uses all latest technologies and that is great motivation for all engineers.

    Cons

    like all other companies, Esurance has its own in house issues. Sometimes cross department coordination is not smooth and that can result into miscommunication.


  2. "Great Place for Long Term Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning and Development Professional in Sioux Falls, SD
    Current Employee - Learning and Development Professional in Sioux Falls, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esurance full-time (More than 10 years)

    Pros

    Friendly co-workers with a comfortable & safe environment make this an easy place to go to work at everyday. I have been given the flexibility to occasionally work from home when I need to.
    We have such an accepting and diverse culture that I feel right at home at.

    Cons

    When an occasional new manager is hired from external instead of being promoted from within, it may take them a while to get used to the culture here. Also, because our roots are in our home office of San Francisco, the accepting and diverse culture is something the "haters" may not be used to and would feel uncomfortable with, even though we are being accepting and welcoming.

    Advice to Management

    Use the tools you were given in your trainings, don't just adopt a "do as I say" attitude.

  3. Helpful (2)

    "Good people all around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Sioux Falls, SD
    Current Employee - Associate Manager in Sioux Falls, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esurance full-time (More than 5 years)

    Pros

    The people are friendly and the culture positive

    Cons

    Leadership cannot pick a plan and stick with it. Too focused on short term successes.

    Advice to Management

    Constantly changing your mind on how to achieve goals makes it difficult to care about whatever the latest idea is, since it will go away in a month. People can only handle so many 180s before they lose the desire to follow you with full effort.


  4. "Casualty Claims Adjuster"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esurance full-time

    Pros

    Fun work environment. Cares about employees.

    Cons

    Less than ideal benefits. Hard to obtain time off.


  5. "Great company to work for anyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Sioux Falls, SD
    Current Employee - Supervisor in Sioux Falls, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esurance full-time (More than 10 years)

    Pros

    Cares about their employees. Keeps thinking of ways to improve.

    Cons

    Keep working on communication to their employees.

    Advice to Management

    Keep improving on communication to employees


  6. Helpful (1)

    "Overall this has been a fantastic company ! With good people and good values would highly recommend to anyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LCR in Richardson, TX
    Current Employee - LCR in Richardson, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Esurance full-time (Less than a year)

    Pros

    Good work life balance, great people , decent benefits and ok pay.

    Cons

    Doesn't seem to be staffed properly and work load can be overwhelming .


  7. Helpful (1)

    "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Madison, WI
    Former Employee - Claims Adjuster in Madison, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Esurance full-time (More than a year)

    Pros

    Local office culture is great

    Cons

    Constantly overworked, no opportunities for lateral movement

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Sacramento, CA
    Current Employee - Business Analyst in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esurance full-time (More than 3 years)

    Pros

    This company invests in its employees. They encourage a strong work/life balance. They believe in diversity. They walk the talk. I've been here over 4 years and I hope to retire here. I've never worked at a company that treats its employees so well.

    Cons

    Health insurance benefits are tanking. As a single income family, we now have ridiculously high deductibles to meet each year. This is a new development for the last two years and it's honestly the only thing that has made me look at positions outside of the company. Unfortunately, it was forced on us by Allstate our parent company.

    Advice to Management

    Spend some of the money saved with the tax cuts on upgrading benefits.


  9. "Licensed Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Sales Agent in Tampa, FL
    Current Employee - Licensed Sales Agent in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esurance full-time (Less than a year)

    Pros

    Excellent upbeat culture with continous training, support and relationship building. Free food all the time, flexible hours and leaders who are awesome.

    Cons

    Initial scheduled times are not the most ideal for some people.

    Advice to Management

    Keep doing what your doing!


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience Designer
    Current Employee - User Experience Designer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esurance full-time (Less than a year)

    Pros

    Really nice work/life balance and core values. Everyone is very nice and helpful. Expectations are clear and onboarding was a breeze.

    Cons

    Benefits could be a little more competitive but are still pretty good.


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