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Esurance

Now known as Allstate
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Esurance is now known as Allstate. Esurance has joined forces with Allstate and will no longer be posting updates or responses on this page. For continued news and info, please follow Allstate on Glassdoor.

Esurance Reviews

Updated Dec 6, 2022

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Found 718 of over 741 reviews
3.6
68% Recommend to a Friend
Esurance President Jonathan Adkisson
83% Approve of CEO

Found 718 of over 741 reviews

3.6
68%
Recommend to a Friend
83%
Approve of CEO
Esurance President Jonathan Adkisson
Jonathan Adkisson
272 Ratings

What people are saying about Esurance

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First time car owners, who do you get your car insurance through? Anybody who works on an insurance brand have a tip? Esurance?

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Top Review Highlights by Sentiment

Pros
  • "HR Generalists are great people to work with and are truly employee driven.(in 59 reviews)
  • "benefits are good(in 50 reviews)
  • "working from home, pay is good(in 41 reviews)
  • "Good work life balance(in 35 reviews)
  • "Culture is great and they are always looking to improve upon it.(in 25 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Esurance and is not affected by filters.

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  1. 5.0
    Former Employee

    Jul 5, 2022 - General Counsel 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company and colleagues. Fun experience.

    Cons

    Allstate took over and sunsetting brand.

    Be the first to find this review helpful
  2. 2.0
    Former Employee

    No support

    Dec 6, 2022 - Claim Adjuster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay and benefits are good, work from home, equipment provided

    Cons

    High daily claim load, poor training, not enough assistance from managers or trainers

    Continue reading
    Be the first to find this review helpful
  3. Join the Esurance team
    See Our Latest Jobs
  4. 3.0
    Former Employee

    Insurance

    Dec 2, 2022 - Secretary 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Training, provide equipment, work from home

    Cons

    Doesn't do what they say

    Be the first to find this review helpful
  5. 4.0
    Current Employee

    Work, Life, Balance oh my

    Oct 5, 2022 - Total Loss Claims Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Willing to provide proper balance as needed and still provide appropriate staffing to meet the business need.

    Cons

    Communication prior to changes happening.

    Continue reading
    Be the first to find this review helpful
  6. 2.0
    Former Employee, more than 5 years

    We appreciate our employees, I think not!

    Sep 9, 2021 - Licensed Customer Service Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You can work from home and they pay to help you get and maintain your license. Their short term disability benefit is a good benefit.

    Cons

    They are more concerned about how long you're on a call than whether your customer was fully taken care of. They also don't have holiday pay in the traditional sense. You get what they call deviated holidays. You get a number of paid days off to be used in place of the federal holidays whenever you want but there has to be time available. In my opinion that is just a way to not have to pay time and a half if you have to work a holiday. The management also claims they care about their employees and sends lame gifts to try to make up for the last year and a half of hell their choices caused for the front line employees. They will terminate employment for someone who is knowledgeable, dependable, thorough, and does their job just because average handle time is more than 950 seconds.

    Continue reading
    3 people found this review helpful
  7. 2.0
    Current Employee

    High volume with little relief

    Feb 21, 2022 - Liability Claims Adjuster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits were alright and my direct manager was amazing.

    Cons

    The claim volume was high and management always said they were doing things to help very little relief was ever found for the high volume of claims. As a Rapid Response employee they were always promising better shifts but they never came after over 2 years of waiting.

    Continue reading
    1 person found this review helpful
  8. 3.0
    Current Employee

    Merged

    Mar 29, 2022 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People were helpful, near hwy

    Cons

    Decrease in pay to stay hired

    1 person found this review helpful
  9. 5.0
    Former Employee, more than 3 years

    Great work life balance

    Jan 27, 2022 - Regulatory Compliance Analyst in Mesa, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote since Covid in 2020. Not micromanaged

    Cons

    No pay raises since 2020 due to merging with Allstate

    1 person found this review helpful
  10. 4.0
    Former Employee, more than 10 years

    It was a great place to work

    Jan 24, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The staff was very supportive.

    Cons

    I didn't like the commute.

    Be the first to find this review helpful
  11. 5.0
    Current Employee

    good

    Sep 13, 2021 - Scrum Master in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    • Worked with product owners to develop release plans, organize backlog items into priority groups, adjusted release plans following each sprint review.

    Cons

    • Motivated, Managed the distributed teams with better collaboration • Drive successful conversations with the Stakeholders on the project current state and get visibility of expected outputs and outcomes.

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 718 Reviews
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Esurance Reviews FAQs

Esurance has an overall rating of 3.6 out of 5, based on over 741 reviews left anonymously by employees. 68% of employees would recommend working at Esurance to a friend and 51% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Esurance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Esurance. This rating has improved by 2% over the last 12 months.

68% of Esurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Esurance 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Esurance to be culture, career development, benefits and the cons to be workplace, management.

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Glassdoor has 741 Esurance reviews submitted anonymously by Esurance employees. Read employee reviews and ratings on Glassdoor to decide if Esurance is right for you.