Esurance Reviews
Updated May 26, 2020
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Recommend to a Friend
Approve of CEO
Jonathan Adkisson
267 Ratings
Pros
"Definitely apply to this company if you want a positive day to day work/life balance" (in 62 reviews)
"Growing opportunities, Work from home, Sups with open doors" (in 50 reviews)
Cons
"Work/life balance could be better" (in 44 reviews)
"Upper management does not support employees" (in 22 reviews)
- Featured Review
"Professional"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Esurance full-time for less than a year
Pros
HR are very professional. They communicate with candidates with respect.
Cons
Nothing is bad to be honest. They are very professional.
Esurance2020-01-15 "Great work environment"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Esurance full-time for less than a year
Pros
- Low stress - Good work/life balance - Great people - Competitive salary - Interview process was quick and straightforward
Cons
- Virtual claims handling takes some getting used to, especially if you’re a field adjuster. - Health care plan is high deductible, but this is pretty standard.
Continue readingEsurance2020-02-05"excellent short-term career step"
I worked at Esurance full-time
Pros
warm and supportive office culture
Cons
going out of business this year
Esurance2020-05-26"Solid Starting Place"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Esurance full-time
Pros
great workplace and fellow employees
Cons
Long and very stressful at times
Esurance2020-04-27"A decent place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI worked at Esurance full-time for more than 8 years
Pros
Good people, hardworking team.
Cons
Long hours, demanding environment. May not be for everyone.
Continue readingEsurance2020-03-28Thank you for taking the time to share your feedback. I share your sentiment and am proud of the talent we have across the technology team here at Esurance. Work-life balance is always a challenge when you are trying to drive change. We certainly do strive to maintain a healthy balance and will continue to do so and especially during this unprecedented pandemic. I am especially proud of our infrastructure and operations team, who in less than a week mobilized to enable over 95% of our 3000+ employees to work from home, including more than doubling network bandwidth capacity with existing circuits. Regards, Al
"Working here was great. Very attentive management."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Approves of CEOI worked at Esurance
Pros
Great place to grow. Alot of opportunities.
Cons
There where no cons. I just moved and my commute was too long.
Esurance2020-03-27Esurance Response
March 30, 2020 –
Thank you for taking the time to leave a review of your thoughts and experience here at Esurance, we appreciate it. We have worked hard to ensure that our associates have multiple opportunities to learn and grow and we're thrilled to see that you saw that during your time here. We wish you the best in all of your future endeavors.
"Mentor humiliated me"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookApproves of CEOI have been working at Esurance full-time for less than a year
Pros
Esurance is a great place to work, co works where great, the mentor were good with the exception of one that made me feel so awful and brought me to tear, she should not be a mentor at all, I ended up quitting because of the way I was treated, there was a issue that she didn't bring to my attention right away and a customer was negatively affected, she know about this issue and didn't let me know till it was to late, she was not doing her job, and humiliated me into quitting a job I really enjoyed
Cons
The one mentor who humiliated me into quitting
Continue readingEsurance2020-02-27Esurance Response
May 11, 2020 – Customer Service Manager
Thank you for the feedback. We agree with you that Esurance is a great place to work with great people. We are sorry to hear about your experience with our mentor and appreciate the feedback as it allows us to look into our programs further and work to fine tune them. We are continually working on the best ways to support our agents while in the learning environment and will continue to do so.
"High expectations"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookI have been working at Esurance full-time for more than a year
Pros
Pay is decent, co-workers are great
Cons
Unrealistic expectations, it's frowned upon if you leave on time. Unpaid weekend work is encouraged
Esurance2020-03-10"Good company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNegative OutlookApproves of CEOI have been working at Esurance full-time for more than 3 years
Pros
Work life balance, management listens
Cons
Company is being dissolved by Allstate
Esurance2020-02-22"Not bad place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNegative OutlookNo opinion of CEOI worked at Esurance full-time for more than 3 years
Pros
Definitely not bad place.
Cons
Now things are uncertain with Allstate merger. So wait till things are clear.
Esurance2020-03-04Esurance Response
March 9, 2020 – CIO
Thanks for your candor. It is certainly an interesting time as Allstate embarks on its Transformative Growth Plan, with a focus on expanded customer access, improved customer value, and increased investments in growth and technology. Esurance plays an important role, and we are being asked to lead efforts at Allstate that focus on the self-service, direct-to-consumer business. There are lots of details to work out, but there is definitely a big opportunity to take what we have created at Esurance to make a big impact at Allstate. Regards, Al
Join the Esurance team
Found 698 reviews
Esurance Response
March 30, 2020 – CIO