Cover image for Esurance
Logo

Esurance

Part of Allstate
Is this your company?

Esurance

Add a Review

Esurance Employee Reviews about "people"

Updated Dec 6, 2022

Verify your email to use filters. Having problems? Resend email
Found 718 of over 741 reviews
3.6
68% Recommend to a Friend
Esurance President Jonathan Adkisson
83% Approve of CEO

Found 173 of over 741 reviews

3.6
68%
Recommend to a Friend
83%
Approve of CEO
Esurance President Jonathan Adkisson
Jonathan Adkisson
272 Ratings

Got a burning question about Esurance? Just ask!

On Fishbowl, you can share insights and advice anonymously with Esurance employees and get real answers from people on the inside.

Ask a Question

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Esurance and is not affected by filters.

Want more demographic options?

Reviews about "people"

Return to all Reviews
173
  1. 5.0
    Current Employee, more than 1 year

    Couldn't ask for more out of a company!

    Jun 7, 2019 - Claims 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Esurance continuously puts time, effort and energy into their employees development, career ambitions and gives their employees tools to increase their confidence in their ability to do their job. Esurance also puts emphasis on a work-life balance, which is refreshing and makes work rewarding.

    Cons

    Awesome place to work and awesome people to work with!

    Continue reading
    Be the first to find this review helpful

    Esurance Response

    Senior Communications Consultant

    Thank you for your feedback! Esurance cares about the training and development our employees receive and strive to provide each of our associates with the necessary tools to feel empowered to best serve our customers. We're so glad to have you on the team.

  2. 3.0
    Current Employee

    Pros and Cons at Esurance

    Oct 9, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    We get an opportunity to learn and implement new technologies

    Cons

    You have to be in the right team in order to grow . The management always wants to cut costs so they dont need many people in the IT department so there is not much room for growth

    1 person found this review helpful
  3. Join the Esurance team
    See Our Latest Jobs
  4. 5.0
    Current Employee

    CEO with a vision

    Aug 24, 2016 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The President/CEO has a solid vision for the company’s future. A great customer experience is the top priority and infuses everything we do. The CEO also truly cares about the associates (employees) and genuinely asks for feedback – which he responds to personally. I have never met a more people-focused leader. The people who work here are also some of the most fun and smart people around. It’s really a pleasure to come into work. That said, it’s also possible to work from home on occasion. Some of our staff are 100% work-from-home. The San Francisco headquarters are in a beautiful and conveniently located part of town, and parts of the office have water views. Walks along the Embarcadero at lunchtime can’t be beat.

    Cons

    The company is working hard to improve areas of opportunity – mainly bringing the tech that associates use in line with the cutting-edge, award-winning technology we offer our customers. As a mid-size company, opportunities for career growth can be more challenging to come by, but again, something they are giving a lot of thought to improving.

    Continue reading
    11 people found this review helpful
  5. 5.0
    Current Employee, more than 8 years

    I love working for Esurance

    Feb 20, 2014 - Claims 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast paced company. If you want to work for a company that has a ton of potential, this is the place to work. I have worked for Esurance for nearly 8 years and really enjoy the people I work with.

    Cons

    Esurance is a very liberal company. If you are not from California, the culture they try to promote, and sometimes impose on you, can take some getting used to. If you do not like "change" or prefer a rigid very structured job this is not the place for you. One of the cons, since we are growing so fast, is not all of the departments are on the same page.

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Former Employee

    Express Representative

    Feb 1, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awarded for Hard Work, Good Benefits, 1 hour lunch and 2 15 minute breaks, pay for you to get your p&c license

    Cons

    Stressful call center environment with managers that are numbers driven and don't care about the people that work under them.

    Continue reading
    2 people found this review helpful
  7. 2.0
    Current Employee, more than 5 years

    Struggling to find an identity

    Jan 4, 2016 - Claims Manager in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    When I began working here it was a company in flux trying to find an identity. There were good people in place and flexible. The culture here is really great. If you would have asked me 3 years ago I could never see leaving, however now.....That being said read below....

    Cons

    I have been here 6 years now and 4 in management. Sadly we are still struggling to find our identity. We outwardly portray ourselves as tech savvy when actually we are lagging behind almost every other company. I have been hearing for 3 years that compensation is being reviewed which appears to be lip service. We are losing top performers to other companies that pay well. Yes the culture is great however it has changed greatly. With the pay lagging behind the industry in my opinion and declining culture I see many more departures.

    Continue reading
    9 people found this review helpful
  8. 1.0
    Former Employee, more than 3 years

    Don't trust this company

    Sep 4, 2019 - Supervisor in Mesa, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Made some great friends there

    Cons

    Compensation is lacking as compared to other companies in the industry. High turnover in upper management over the years has led to some severely unqualified people in positions they didn't earn. This company has been poorly managed and unprofitable for years, leading to high turnover rates. Stay away.

    Continue reading
    5 people found this review helpful
  9. 3.0
    Former Employee

    Pleasant Place to Work

    May 26, 2021 - Human Resources Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people are nice and easy to work with.

    Cons

    It is a subsidiary of Allstate.

    Be the first to find this review helpful
  10. 3.0
    Current Intern, less than 1 year

    Esurance's QA Department Review

    Feb 20, 2014 - QA Intern in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1) Let's start with the one a lot of people pay attention to first. The pay rate. Esurance pays its employees absurdly well. As an Intern, I'm getting paid at a rate of $21/hr. 2) Now let's talk about the people. The people are friendly and nice in the company and once in a while they will host a fun event for the employees. 3) Location: It's a few blocks away from the Embarcadero BART station and has a few parking lots nearby so transportation is somewhat simple. As for restaurants for lunch, there's many places nearby to grab a bite to eat. 4) Environment: This can be either a pro or a con depending on what your tastes are. I've seen places where the lights are dim and lights are bright, places were people are rowdy and places were people are quiet. The building in which we reside has good lighting and in terms of background noise, the atmosphere leans towards the calm and quiet side but the employees are still social.

    Cons

    1) The people: This is really aimed more at my department in QA. The people in this department are somewhat anti-social and keep to themselves. Where you see the people in other departments being energetic, QA is this extremely quiet spot. The people are really nicepeople are really nicepeople are really nice but it takes a lot of work to get them to open up and socialize. From my short time here, I noticed that the people in the QA department tend to be more guarded towards newer employees but if you can get them to open up to you, they are very friendly people. 2) Holidays: The number of company holidays are noticeably less than the number of holidays other companies get. Here, there are only 6 holidays a year which the company will provide days off for. They generally are spaced out well enough so it doesn't burn you out but it's quite an endurance run early in the year.

    1 person found this review helpful
Viewing 1 - 10 of 173 Reviews
</>Embed

Work at Esurance? Share Your Experiences

Esurance logo
or

Reviews by Job Title

Esurance Photos

+ Add Photo
Esurance photo of: Esurance
Esurance photo of: Fun times

Have you worked here?

See All Photos

Affiliated Companies

The Allstate Corporation

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

Esurance Job Seekers Also Viewed

Allstate Logo
Allstate

3.4

9,710 Reviews
Compare

Glassdoor has 741 Esurance reviews submitted anonymously by Esurance employees. Read employee reviews and ratings on Glassdoor to decide if Esurance is right for you.