Esurance Employee Reviews about "work from home"

Pros

Great atmosphere in the office had some great managers that taught great selling skills. Work from home is also a benefit to agents

Cons

When I started 3 years ago top selling agents were making $5000 to $7000 a month in bonus then a new compensation plan comes out still top agents could earn $3000 and above now with being profitable which means laying people off and cutting sales agents bonuses now top agents for the most part will make $1200 to $2000 a month with a few exceptions from maybe 3 or 4 agents who may make more. We did get more money in our base pay but it doesn't add up to the lost money in bonus payout. A lot of agents are leaving but I think this was the plan all along to have agents quit without Esurance laying more people off. In just 3 years this company went from the best place to work to now looking for a new job.

Pros

-Work/life balance -Management will always back you up -Work from home

Cons

Sometimes places goals that are not always reachable

Pros

You dont have to use PTO for anything under 3 hours. Flexible work sched. All of the leadership are kind, caring and professional.

Cons

commute, located in Brandon FL however well worth it. Love it here. Not enough work from home opportunity

Pros

You can work from home and they pay to help you get and maintain your license. Their short term disability benefit is a good benefit.

Cons

They are more concerned about how long you're on a call than whether your customer was fully taken care of. They also don't have holiday pay in the traditional sense. You get what they call deviated holidays. You get a number of paid days off to be used in place of the federal holidays whenever you want but there has to be time available. In my opinion that is just a way to not have to pay time and a half if you have to work a holiday. The management also claims they care about their employees and sends lame gifts to try to make up for the last year and a half of hell their choices caused for the front line employees. They will terminate employment for someone who is knowledgeable, dependable, thorough, and does their job just because average handle time is more than 950 seconds.

Pros

The best reasons to work for Esurance is that I'm able to work from home. They also make it super easy to move if need be.

Cons

No downsides that I can see.

Pros

Great coworkers, always willing to collaborate and get the job done. Intelligent people, very approachable and willing to finish challenging projects no matter what. Benefits and vacation time are decent for the Bay Area company.

Cons

Work from home policies can be a little more flexible (currently up to one day per week). As the company is growing some things tend to take more time.

Pros

Work From Home option is good Good coworkers for the most part

Cons

Not flexible Understaffed in Call Center No Doctors Notes Management is not empathetic Work life balance

Pros

work life balance work from home (depts that support it) the people

Cons

executives changes their minds and implement new initiatives regularly - "what the flavor this week?" some managers shouldn't be managers resources are being reduced but expect the same output

Pros

I have been a full time employee for over 5 years and have never been so happy with where I work. The culture they have created here centers on open and honest communication. With a strong emphasis on diversity, inclusion and acceptance makes this office a very loving place to be. I’ve had the unfortunate experience of going through two major health situations while employed here. Esurance and their commitment to work life balance exceeded all expectations. The HR department contacted my wife and took her through step by step on everything that needed to be done and filed out. My pay was never delayed and my family was taken care of. The ability to work from home when needed is a benefit that you can’t put a price on. No more PTO days for home repairs and that type of stuff. Any time off under 3 hours you don’t have to use PTO. You are allowed to make it up that week. Esurance also puts a lot of work into the staffing model. Standard day-to-day work load is very manageable and in no way overwhelming. Truly an outstanding place to work.

Cons

No cons that i can think of.

Pros

Friendly co-workers with a comfortable & safe environment make this an easy place to go to work at everyday. I have been given the flexibility to occasionally work from home when I need to. We have such an accepting and diverse culture that I feel right at home at.

Cons

When an occasional new manager is hired from external instead of being promoted from within, it may take them a while to get used to the culture here. Also, because our roots are in our home office of San Francisco, the accepting and diverse culture is something the "haters" may not be used to and would feel uncomfortable with, even though we are being accepting and welcoming.