★
Etsy Reviews
Updated Dec 2, 2023
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Found 376 of over 472 reviews
80% Recommend to a Friend
87% Approve of CEO
Found 364 of over 472 reviews
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Recommend to a Friend
Approve of CEO
Josh Silverman
197 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Great Benefits: Etsy offers a comprehensive benefits package that goes beyond the industry standard." (in 39 reviews)
Cons
- "Middle and upper management don't feel like they are in tune with what's going on at the IC level." (in 7 reviews)
- "The member operations teams are designed for fast turnover and little career development." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Etsy and is not affected by filters.
- 5.0Nov 1, 2023Helpdesk TechnicianCurrent Employee, more than 1 yearBrooklyn, NY
Pros
And it's not even close. Imagine working for a company where guiding principles and mission statements aren't just empty words. They actually mean something, and people try their best to follow them. The company shows that it values its employees by providing a clean and well-maintained workspace with food, coffee, beer, and kombucha; transparent and clear communication from the executives during ; and a whole host of excellent benefits including good health insurance, a good amount of vacation time, unlimited sick/mental health days, and in many cases WFH/hybrid options depending on your role. Work/life balance is a big priority and is frequently discussed among both managers and ICs (individual contributors). There's also a strong emphasis on career growth and learning opportunities. Before Etsy, I had never felt so supported and comfortable at work.
Cons
Mainly it's just that the company is big, so sometimes it's hard to get the right information or find the right person or team to help with a problem. However, when you consider how big the company is, this is less of a problem than you might expect due to the various well-organized systems and resources that employees can use to communicate and share info.
1 - 3.0Oct 24, 2023Software EngineerCurrent Employee, more than 1 year
Pros
Great WLB, people are kind and care about each other. There's a strong culture of calling out wrongs, even at the IC level, whether or not it's actually addressed. Benefits are good, not great.
Cons
Lots of burnout and unclear/changing expectations. Middle and upper management don't feel like they are in tune with what's going on at the IC level. Teams are built around GMS driving goals rather than product spaces, which means everyone can and does develop features/code across the site. There are no lines of ownership or consistency in coding patterns, and also an alarming lack of area experts since "everyone owns everything". A lot of decisions seem to be made from the top without great communication or input from people at the bottom. I've felt a lot of resistance to adding process or setting clear expectations due to lack of time or "that's not how Etsy works"
7 - 5.0Jun 25, 2023DirectorCurrent Employee, more than 1 yearNew York, NY
Pros
Great Corporate Culture: Etsy fosters creativity and innovation. The company encourages open communication, feedback, and collaboration, making it an ideal environment. Inclusivity and Diversity: Etsy's commitment to inclusivity and diversity is not just lip service. They aim to create an environment where all people, regardless of race, gender, age, religion, or sexual orientation, feel valued and respected. They actively seek diverse perspectives and backgrounds, believing that they lead to richer discussions, better decisions, and stronger outcomes. Great Benefits: Etsy offers a comprehensive benefits package that goes beyond the industry standard. This includes not only health, dental, and vision insurance but also things like parental leave, wellness programs, and flexible working options. Competitive Compensation: Etsy is committed to providing competitive compensation to attract and retain top talent. They not only provide a fair base salary but also offer other forms of compensation, such as performance bonuses and RSUs, to reward employees for their contributions. Work-Life Balance: As part of its comprehensive benefits package, Etsy encourages a healthy work-life balance. The company supports flexible working hours and remote work possibilities Overall, Etsy creates a positive working environment that supports the professional and personal growth of its employees. Their commitment to corporate culture, diversity, and inclusivity, combined with their excellent benefits and competitive compensation, make them an attractive employer.
Cons
I don’t have anything to add here
- 3.0Nov 30, 2023Applied ScientistCurrent Employee, more than 1 yearBrooklyn, NY
Pros
Everyone is nice and friendly
Cons
Chaotic management with frequent reorg, not much engineering culture, product rules all
- 1.0Nov 4, 2023Senior Product ManagerFormer Employee, less than 1 yearBrooklyn, NY
Pros
Seemingly cool culture, free food
Cons
After the initial honeymoon gets over it is basically a show of inadept leaders (aks Directors) who have formed their own tribes and promote their own agenda under the disguise of company goals. What once used to be a bottom up culture has now been brow-beaten into compliance. They talk about coaching mentality but the real culture is NOT growth oriented, its PIP. Every year some staff will be FORCE fit into saying they did not meet their goals and a PIP is designed. They will make it a short term affair designed to ensure the employee is leaving. I have seen new employees as early as 6 months fall under PIP.
5 - 3.0Nov 14, 2023Sr. Product DesignerFormer Employee, more than 3 years
Pros
Open about remote and hybrid working
Cons
The management culture (for all departments) rewards people who cut employees loose and start over with someone new, rather than giving support to those that need it. Super sad to see great people cut for not checking the "right" boxes.
1 - 5.0Oct 31, 2023Freelance Graphic DesignerCurrent Employee
Pros
Website traffic Flexible Schedule Passive Income
Cons
Fees are a bit high
- 5.0Oct 26, 2023Applied ScientistCurrent EmployeeNew York, NY
Pros
Good people Nice office Flexible with remote
Cons
Re-org often Promotion is relatively slow
- 5.0Oct 17, 2023Data Science InternFormer EmployeeNew York, NY
Pros
Great work life balance, diversity and work environment
Cons
Not much pressure, may not be best for someone seeks to grow fast
1 - 5.0Feb 21, 2023Brand ManagerCurrent Employee, more than 1 yearNew York, NY
Pros
- Actual work-life balance - The company is exceptionally mindful of our impact in the greater world: be that ecological, economic, or social impact. It is reflected in the software we create, the engagement with our sellers and buyers, the events we do, and the organizations we partner with - You work with particularly intelligent and driven people - Exceptional benefits like 6 months parental leave for all genders, 20 free therapy sessions per yr, unlimited sick and mental health days, IVF and egg freezing support, and catered lunches and breakfasts by local chefs for folks in office - Our CEO is accessible and seems to genuinely care about Etsy's employees and their wellbeing - It's a company that is easy to be proud to work for
Cons
- There are a lot (often too many) approvals required to get projects across the finish line which makes it difficult to complete work in a timely manner and often even develop as impactful outputs as intended - Limited opportunity for career advancement (role and compensation) - Extremely risk-averse - Many things are considered "urgent" which can then take priority and make it difficult to complete projects on your roadmap
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Etsy Reviews FAQs
Etsy has an overall rating of 4.3 out of 5, based on over 472 reviews left anonymously by employees. 80% of employees would recommend working at Etsy to a friend and 71% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
80% of Etsy employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Etsy 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Etsy to be career development, benefits, culture and the cons to be senior leadership, management.
