Europcar Reviews | Glassdoor

Europcar Reviews

Updated November 19, 2017
100 reviews

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3.4
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Caroline Parot
2 Ratings

100 Employee Reviews

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Pros
  • Smart & Supportive workforce; Good and varied challenging work; Very good work-life balance; Lots of opportunity to grow / progress your career (in 6 reviews)

  • Good working hours, essentially a 40 hour working week Mon - Fri, every second Saturday 10 - 1 (in 6 reviews)

Cons
  • Long hours and your hard work is not always appreciated (in 8 reviews)

  • Long working hours some days and also the chance of working till early hours of the morning depending on late bookings (in 5 reviews)

More Pros and Cons

  1. "Intern Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good management, lot of responsibilities for an intern and various tasks.

    Cons

    It's all about reducing costs so the budget is limited, and the expectations high...

    Advice to Management

    Good management. good work environment with good compensation when you work hard.


  2. "Business Development & Operation Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Europcar full-time (More than a year)

    Pros

    Good benefits program, company cars, independence in the role and fair human resources management

    Cons

    Like any other "big" di the market, procedures and sometimes too tight and internal communication could be simplified

    Advice to Management

    Keep on working hard as much as you have done till now. It works!

  3. "Delivery and collections driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery/Collections Driver in Manchester, England (UK)
    Former Employee - Delivery/Collections Driver in Manchester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Europcar full-time (Less than a year)

    Pros

    There must be one but I struggle to find it.

    Cons

    Poor introduction to company.
    Zero training.
    Sink or swim mentality, just get in with it.
    Little support from colleagues.

    Advice to Management

    When starting new persons at least have the courtesy to properly introduce them to the company and the staff.
    Before sending a new driver out on day one explain the paperwork, handover procedure, cleaning facilities don't just stick a piece of paper in their hands and send them on their way.
    Do confirm that someone will be available to receive or handover vehicles.
    Provide SatNav or at least an A to Z.


  4. "G Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - G Manager in Islamabad, Islamabad (Pakistan)
    Current Employee - G Manager in Islamabad, Islamabad (Pakistan)
    Recommends
    Negative Outlook

    I have been working at Europcar full-time (More than 3 years)

    Pros

    Transport experience since age of 12 and 14 years experience in Kuwait in same field like hearts. Asoul. Europcar and local transport

    Cons

    Illegal object interference of. Careem. Uber. Etc. No permits no insurance no customer care. And no action by local authorities. Etc

    Advice to Management

    Long term Investments and employee's benefits legal action against non licensed prectioners in the field to protect real business people


  5. "Enjoy it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Agent/Team Leader in Liverpool, England (UK)
    Current Employee - Senior Sales Agent/Team Leader in Liverpool, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Europcar full-time (More than 10 years)

    Pros

    Company car use is good, money can be earned in commission although each year gets more difficult given unrealistic targets set and media coverage of the company doesn’t help everyone

    Cons

    Difficult and sometimes unrealistic targets set, recent media coverage in relation to several circumstances doesn’t help any of the staff neither


  6. "Rental sales agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Europcar full-time

    Pros

    working as a team. driving new car.

    Cons

    too much customer complaint. no bonus. less pay

    Advice to Management

    pay rise


  7. "Rental Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rental Sales Agent
    Former Employee - Rental Sales Agent
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Europcar full-time (Less than a year)

    Pros

    I'll be frank the only Pro is the fact you may get the to experience new car models. Weekly pay. That's about it.

    Cons

    Where do I start. From a professional point of view; Safeguarding violations, human rights violation general wellbeing violations. Long hours so a very unhealthy lifestyle/work balance. I was forced to leave because I requested a transfer as I was not comfortable with my working condition and environment. Team members that where in with senior management often made sexual advances on team members. Often in touches and inappropriate sexual comments. No support system or structure from HR. Has a very clichy environment, typical boys will be boys environment. An underlying tone of racism, back office staff tend (including front of staff workers) to leave workload to ethnic minority groups often only coming forward to serve customers that are there pals. Management including senior management are very dodgy, tending to show favouritism to RSA staff that they are sexual involved in, a clear conflict of interest. Senior management not advising all employees of how pay structure is set and benefits. Senior management often tend to try to intimidate staff by bullying and aggressive behaviour.

    Advice to Management

    In regards to how individual branches are managed I have none as some branches are franchises and others are company owned. I think the employment Ombudsman need to audit the company as a whole. As certain branches may only have one main office staff, others have dodgy senior management that allow staff (drivers) to take cars as and when they want, use illicit illegal substances in the vehicle, often renting vehicles in non rentable conditions. As a whole the company on paper looks good but has a lot of challenging issues.

  8. "Autohorn - Great Sales Pitch to Join, Poor Lazy Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Autohorn in York, England (UK)
    Current Employee - Autohorn in York, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Europcar full-time (Less than a year)

    Pros

    Some nice team members, good hours, free fruit

    Cons

    Major lies before you start work, majors lies when in the job, poor management in many departments, lack of modern thinking. Some people do a lot of work, some very little. Amateurish in many ways

    Advice to Management

    Look at yourselves and your input before looking at others, short term thinking isn't best is it?


  9. "standard work environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Europcar full-time

    Pros

    Friendly atmosphere and nice activities

    Cons

    Dead end in self development


  10. "Senior RSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Europcar full-time

    Pros

    Flexible working hours and variety in the role.

    Cons

    Management is set in their own ways. No room to innovate or progress.


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