Eventbrite Account Manager Reviews | Glassdoor

Eventbrite Account Manager Reviews

Updated July 24, 2018
5 reviews

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Account Manager

4.8
StarStarStarStarStar
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Eventbrite Co-Founder & CEO Julia Hartz
Julia Hartz
4 Ratings

Employee Reviews

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Pros
Cons
  • "growth of the team - sometimes the processes can take awhile to catch up and you need to have a flexible attitude to deal with some growing pains" (in 13 reviews)

  • "I've found the work/life balance to be great (and that balance is VERY encouraged), but this is not a place for people who just want punch the clock" (in 7 reviews)

More Pros and Cons

  1. "Innovative company that cares about their employees and clients!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Account Manager in San Francisco, CA
    Current Intern - Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eventbrite as an intern (Less than a year)

    Pros

    Eventbrite has a very fun and balanced culture. People are constantly working hard in all department to improve the platform and better serve their clients. It is great to see everything you actually do directly benefit the company and help them to continue to revolutionize the ticketing and events industry.

    Cons

    No complaints! You just have to remember while they are quickly growing Eventbrite is still in a start up phase, so there are a lot of internal processes still being developed and worked on constantly, so just be patient with this process.

    Advice to Management

    Keep doing what you're doing! The management team is open to all ideas and really want to not only help the company but your career grow as well!


  2. Helpful (7)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Eventbrite full-time (More than a year)

    Pros

    This review is solely for the Sales Department as I can't speak for the rest of the company. Originally, I came to Eventbrite for the people, and they are still what keep me here. Awesome, motivated individuals work here and it's a pleasure to come to work each day and learn from them.

    Cons

    Unfortunately, as of late morale has been at an all time low. In an effort to become profitable, the company has been letting valuable individuals go without any explanation to the rest of the team. This has resulted in a culture of fear and feelings of being disposable. Sales leadership doesn't make an effort to retain smart, driven and reliable employees, and Sales employees don't feel valued or heard by Sales leadership, creating a rift and a very top-down driven atmosphere. I wish I could say I feel like I could grow my career at Eventbrite but in it's current state, I feel disposable, overworked, underpaid, and frustrated.

    Advice to Management

    - Value your employees! Adopt less of an us versus you attitude and cultivate a culture of teamwork between Account Managers + Account Executives Alike

    Eventbrite Response

    Nov 17, 2016 – Eventbrite

    I agree that we get to work with truly incredible people every day! It's one of the reasons I love working at Eventbrite as well. Change can always be hard, and I hear your feedback and concerns. I... More

  3. "Company with quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in São Paulo, São Paulo (Brazil)
    Current Employee - Account Manager in São Paulo, São Paulo (Brazil)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eventbrite full-time (Less than a year)

    Pros

    -Quality in the work environment
    -Compliance with the quality of service provided

    Cons

    We need greater recognition in Brazil. We are moving towards this!

    Eventbrite Response

    Aug 21, 2018

    Thank you for your feedback and call-out about more recognition for the great work you all are doing in Brazil! Duly noted. :)

    -- Julia Hartz, CEO


  4. Helpful (4)

    "London office - 5 stars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eventbrite full-time (More than a year)

    Pros

    Number one reason this is the best place I have worked is because this office has some of the best people I have ever had the pleasure of working with - collaborative, hardworking, sociable and passionate.
    The leadership team are supportive and truly invested in our success.
    The right team is in place and this shows through the amazing results and growth we have had in the last year.

    Cons

    We do still have to be a bit scrappy to make things work for us locally, but I kind of like that.

    Advice to Management

    Keep doing what you are doing, it’s working. Don’t change the core values.

    Eventbrite Response

    Feb 23, 2018

    Thanks for the feedback! Our growth in Europe is a direct result of the hard work your team puts in each day.

    -Julia Hartz, CEO


  5. Helpful (5)

    "Great place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Amazing and unique company culture build on transparency
    - great team and fun work environment
    - learning culture (access to trainings)
    - many benefits (transport, wellness, food etc)
    - open for feebdback

    Cons

    - as much freedom you have at the same time you need to deliver and the company is quite demanding
    - it can take time to make changes to the process and product, especially when not based in San Fran

    Advice to Management

    If your are into the tech scene and would like the work for an international start up, it's definitely a great place to work.