Evernote Reviews | Glassdoor

Evernote Reviews

Updated July 21, 2017
128 reviews

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4.2
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Evernote CEO Chris O’Neill
Chris O’Neill
32 Ratings

128 Employee Reviews

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Pros
  • For the most part, good work/life balance for a startup (in 13 reviews)

  • Collaboration, excellent developers, amazing catered lunches, lots of social events, promising new CEO (in 10 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Fantastic mission, product, community and team ... with loads of potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evernote full-time (More than a year)

    Pros

    Product and mission that matters and positively impacts the lives of millions of users every day.
    New leadership team is strong, collaborative, open and working well together to unlock the full potential of Evernote..and focused on the right things
    Culture is mission-oriented, fun, quirky...good work-life integration...and great set of values that make me proud to work here.

    Cons

    Evernote is clearly back on the right track by any objective measure, though experiencing some inevitable growing pains (tech and design debt, figuring out new functions and skills, etc.)
    Lots of new hires over the past year are learning how best to work together.

    Advice to Management

    Keep listening to Evernote community and team. You're on the right track...would love to see us increase agility as we grow.


  2. Helpful (1)

    "Great place to work, but still some growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Austin, TX
    Current Employee - Technical Support Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evernote (More than 3 years)

    Pros

    Great benefits
    Awesome co-workers
    Great leadership
    Vacation subsidy
    great worklife balance

    Cons

    No 401K match
    Company is small and takes too long to hire developers. Difficult to advocate for fixes sometimes due to everyone having too much on their plate.
    Low investiment in employees
    No career path plans defined

  3. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evernote full-time

    Pros

    Smart thought leaders in a dynamic SaaS environment. The firm is creative, progressive, purposeful.

    Cons

    Still in transition with new leadership - its an opportunity.


  4. Helpful (3)

    "Excellent workplace. A few flaws."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evernote full-time

    Pros

    Dynamic workplace with very kind people
    High impact / High stakes in a good way since the app is used by millions around the world
    Very fulfilling and challenging environment
    Good salary/perks/benefits

    Cons

    Work can easily become stressful around rollout time
    Many different and diverse technologies used between each team makes collaboration not as efficient at times
    Building user base with new features while keeping product lean is a tough balance to strike for all employees working on the product

    Advice to Management

    Make sure that any proposed changes that are made to the app are well researched and well defined in its purpose. Force QA and dev teams to do more thorough inspections of code and changes to prevent any rollout issues in the future.


  5. Helpful (2)

    "Culture. Culture. Culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Incredible work culture with a very open environment.
    Help is there whenever you need it.
    Great perks (food, gym, etc.) and people.

    Cons

    Roughly 300 people catering to a product that now has registered users in the hundred millions is a daunting task. User base is very outspoken about suggested features and being able to execute on those to satisfy all users can be difficult, especially since we don't have a massively large engineering team.

    Advice to Management

    Listen to the user base and adjust if need be, particularly if a feature is in high demand by the user base. Consider an expansion of the QA team to prevent any more rollout issues in the future.


  6. Helpful (4)

    "Customer Support Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Representative in Austin, TX
    Former Employee - Customer Support Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Evernote full-time (More than 3 years)

    Pros

    Great compensation and benefits package.

    Cons

    None. The company is a delight to work for.

    Advice to Management

    I worked full time on the Support Team and it was literally the best job I ever had. Sadly, I had to leave for family reasons as Evernote does not allow employees to work remotely. I admit, I was a bit distracted with personal things going on outside of work that hindered my performance a bit, but I feel if I was given the opportunity to work remotely with occasional home office benefits, my performance would have improved. My manager can speak for me that I truly wanted to help our users, but had difficulty finding the balance between accomplishing that and my time outside of work. Evernote was the official note taker for the Workplace Track at SXSW this year and one conference they attended was the benefits of working remotely. I thought that was odd since not everyone is given the opportunity to work remote unless you were grandfathered in when this was an option many years ago. I would take my job back in a heartbeat if Evernote allowed support staff to work remote. I love Evernote and have no negative things to say about it. I miss my team and our users. I hope in Evernote's future that they embrace working remotely and can setup resources to allow this to happen. Evernote will continue to grow and the small Austin space will fill up sooner or later. Chris has taken the company in a great direction from our previous CEO and I have faith in him.


  7. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Evernote full-time

    Pros

    Inclusive for every employee. They want you to be successful

    Cons

    Still growing with lots of bugs

  8. Helpful (3)

    "Overall nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Evernote full-time

    Pros

    - Company is moving in a promising direction
    - Overall committed people
    - Transparent culture

    Cons

    - Pretty high turnover
    - Product roadmap needs more work

    Advice to Management

    - Sometimes I think we are not paying enough attention to user feedback


  9. Helpful (6)

    "Great Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evernote full-time

    Pros

    Evernote is a great company to work for overall, but especially to start a career. Beautiful office, catered lunches, gym, dental, etc. Brand is known all over the world so opportunities for high exposure also exist. Overall very fun, challenging, and engaging company to work for.

    Cons

    While Evernote is a great company to start, there are a few significant drawbacks. First, since the company is very small (roughly 300 people) there is very little room for growth.
    Not enough developers for a gigantic codebase and product that is frequently used by a large amount of our users.
    At times it can seem like a revolving door in terms of personnel turnover.

    Advice to Management

    Hire more QA personnel and revamp our QA testing protocols. Hire more developers - we need more help.


  10. Helpful (3)

    "Marketing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Evernote full-time

    Pros

    Great group of dedicated people (note there has been significant turnover in the last few years).

    Cons

    Growing pains of a mid-stage startup.


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