Everything But Water Reviews | Glassdoor

Everything But Water Reviews

Updated October 1, 2016
18 reviews

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2.0
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Sheila Arnold
11 Ratings

18 Employee Reviews

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Pros
  • Great discount on beautiful items (in 8 reviews)

  • Great experience with Customer service (in 8 reviews)

Cons
  • What are your store managers suppose to aspire too (in 7 reviews)

  • Part time sales/keyholders can't ever go over 30 hours a week (in 6 reviews)

More Pros and Cons

  1. "Informative but Pressured"

    Star Star Star Star Star
    Former Employee - Sales Associate in Sanibel, FL
    Former Employee - Sales Associate in Sanibel, FL

    I worked at Everything But Water part-time (Less than a year)

    Pros

    Coworkers, customers, generous discount, great store location

    Cons

    Not paid enough, payroll couldn't afford entire staff at times, unrealistic sales goals

    Advice to Management

    Treat your staff nicely


  2. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Arlington Heights, IL
    Former Employee - Store Manager in Arlington Heights, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Everything But Water full-time (More than 5 years)

    Pros

    Great staff and discount.
    Amazing product

    Cons

    Low wages, poor executive management, unrealistic sales plans.

    Advice to Management

    Listen to your stores feedback.
    Don't play favorites.
    Don't blindside your staff.


  3. Helpful (2)

    "Great product Not so great work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Everything But Water full-time

    Pros

    Fabulous product and great customer service.

    Cons

    For managers there is a very few weekends off and you are expected to do a Lion's Share of the work with less than average pay. We have very little say in how our store is set up, and run. It is difficult to get just the basic things for your store without having to go through several different people people. It takes weeks or months to get simple things like an inventory issue resolved. District manager has no answers or suggestions, just blames and gives out negative energy. No payroll hours and very low bonus

    Advice to Management

    There is too much product flooding the stores. Give pay raises to your managers because they do most of the work and bring in most of the money to the company. Upper management needs to contact the manager directly to Ask their feedback not for it to be funneled through the district manager. Give more hours or hire less employees. There's no reason why someone should have to work a 3 hour shift or 10 hours a week. Doing so does not promote loyalty and only promotes a high turnover rate.


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  5. "Favoritism at its finest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I loved my coworkers. There was a lot of leeway in what happened while at my home store. I think maybe other locations were more strict. Easy going company, DM was easily accessible.

    Cons

    Although DM was accessible, she talked bad behind everyone's back. She was unprofessional and rude sometimes. They want to "promote within," they actually talked about how they wanted everyone gone. Customers were snobby and rude. Inventory requests were not consistent on what they store location needed or sold the most of. Some of my former coworkers had an EBW hate party.

    Advice to Management

    Find another position, one where you don't need to talk to people because you are demeaning.


  6. Helpful (6)

    "So much potential..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Everything But Water full-time (More than a year)

    Pros

    Great discount on beautiful items.
    Making operational a visual standards universal, which is AWESOME.
    Great stepping stone for management.
    Wonderful customers. It's great to see how much you help someone, doing their least favorite thing.
    Heavily invested in role playing material and product knowledge.

    Cons

    The stepping stone thing, it's only to gain a title, but won't actually prepare you for what that title would mean in any other company. So beware if you think you can just go somewhere else with that same title.
    Erratic attempts at universal planning, which can mess with scheduling.
    Not enough guidance and trust given to core management within stores.
    Bonus structure for anyone not an assistant or above is laughable and patronizing.
    Base pay is equivalent to low end retailers that give a thousand times more leniency on self expression. Recruiting is grueling because of this and makes me think this company doesn't know it's competition in the labor world.

    Advice to Management

    Store Managers don't have the ability to run their stores. It's one of the reasons this is a good stepping stone, but not something you want to hang on to if you intend to grow, learn, and eventually move-up. Store manager is where the buck stops anyway. There is no growth potential beyond that, unless the company decides to make a regional position, which is really what the current DMs are, along with the added work of managing every single detail of every solitary store because the company is scared to death to have real managers actually managing their stores.
    DMs are extremely overworked, and handling small store issues that really could be handled at a store level. They should be there for guidance and helping the store manager grow, but oftentimes are stuck managing the minutiae of multiple stores. Because of that minor things turn into major things that affect business because they fall through the cracks. One person cannot possibly handle all of that on their own. We have amazing DMs doing great work, but they are not super human. More responsibility to Store Managers is definitely needed.
    They really should have a means of tracking employee sales online. When you have a bonus structure based on the percentage of sales you contribute, it seems wholly unfair that associates don't get credit for using every tool at their disposal. It also creates a situation where certain employees will forego the policy of checking the Web first because they don't get credit. This just leads to taking inventory from other stores and possible distribution issues.
    At this point, only two employees per store can now make $42 in bonus a month. And considering most employees are battling not just their peers, but management, it's simply viewed as a lost cause to them. It's not even worth the blood and sweat it would take to beat them. Battling people who have at least twice the hours as you have for the same honey pot? That is not a morale booster, and don't think for one second this is lost on them. Assistant and Store Managers already make a bonus. They don't need extra bonus. Make them focus on molding their teams, and succession planning. If they are doing what they're supposed to, they aren't losing money. They'll make a better bonus through the hard work of their staff, who is now super excited to share in the reward and feel proud. There is something to be said of investing in your staff. This is about the long haul, in high end retail, which is declining at a rapid pace. And the number one thing each retailer that folded did was cut from their labor. It's a vicious cycle of implosion.
    Recruiting? So you have the bonus structure going against you because every single solitary retailer out there has a far better one, with a better starting pay to boot. And that's pretty bad because everyone out there is feeling the heat. You also have to try and beat out other retailers who are more liberal with their dress code. If you're going to be that strict, give uniforms and be done with it. People tend to accept uniforms more easily than super strict dresscodes. Also, even retailers with uniforms have accepted that people will have piercings, tattoos, and trendy hairstyles. Considering the clientele that you're after, I'm not really sure why you would think it's a good idea to stifle even the smallest bit of expression, down to how to wear your make-up. Have you looked at what you sell? Do you even know your client? Do you think your biggest client is in her 80s and yelling for the youngsters to get off their lawn? Um, no. And I think you know that too, based on the beautiful, unique, and eye catching items you sell. You're client wants to feel as beautiful and unique as the swimsuits and resortwear you sell so why would you try to make your staff as unimpressive and blank as possible? Not to mention, you're losing amazing sellers, based on an archaic idea and probably your own biases, to other retailers who realize talent comes in all shapes and sizes.


  7. Helpful (4)

    "Went WAY Downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richfield, MN
    Former Employee - Anonymous Employee in Richfield, MN
    Doesn't Recommend
    Neutral Outlook

    I worked at Everything But Water (More than 3 years)

    Pros

    -really great regular customers
    -busy seasons are fun
    -fun seeing new collections come out
    -decent wages
    -great selling program

    Cons

    Corporate employees are terrible. This used to be a really cool company to work for and as of lately it's gotten really terrible. The way they treat long term employees is super shady. No one in corporate cares for anyone but themselves and will throw anyone and everyone under the bus to make themselves look better. They are completely out of touch with their stores management and at the same time don't empower managers to make even the most basic decisions like hiring a staff. The stores frequently have not enough product and it's never the product that stores actually need. But of course corporate blames everything on their store managers. It's such a shame because it used to be such a fun company that treated their people really well.

    Advice to Management

    Your company is only as good as the employees that are in your stores daily. Learn to respect them and actually listen to them. They know what they are doing, half the time better then any of you.


  8. "Not so great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder in Dallas, TX
    Former Employee - Keyholder in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Everything But Water full-time (Less than a year)

    Pros

    discount but that was even a challenge

    Cons

    Managers too caught up in their title and not in their responsiblities

    Advice to Management

    Grow up and do your job effectively


  9. Helpful (2)

    "Poorly Ran"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Medical benefits. Staff discount.

    Cons

    Disorganized. Unsupportive. Unresponsive. Petty. Upper management makes inappropriate comments. Disingenuous. Will not help with hiring.

    Advice to Management

    Listen to those who are on the sales floor. Corporate has forgotten or has never been on the sales floor.


  10. "No thanks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Everything But Water full-time (Less than a year)

    Pros

    You get to look at cute clothes and workload isn't as bad as other places

    Cons

    Cliques, young staff and lots of back stabbing

    Advice to Management

    Hire people who are 19


  11. Helpful (4)

    "Disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Love the product and the customer.

    Cons

    Upper management does nothing but micromanage. Mistakes are ok and people are human!! Some people that work for this company do not understand that. The turnover rate is also terrible.
    Some people in the corporate office are rude and unprofessional.

    Advice to Management

    District managers should be more involved in a SUPPORTIVE manner versus being a chief.
    I believe in ask vs tell.



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