ExamWorks Reviews | Glassdoor

ExamWorks Reviews

Updated October 7, 2017
50 reviews

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ExamWorks CEO and Director James K. (Jim) Price
James K. (Jim) Price
20 Ratings

50 Employee Reviews

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Pros
  • Work from home, Management very supportive, very knowledgeable, always there to help when needed, new management, seems to promote some form within (in 8 reviews)

  • There is a good work life balance (in 5 reviews)

Cons
  • Disorganized and poor upper management makes it impossible for local management to do a good job (in 6 reviews)

  • They don't pay you what your skill set is worth and employees in jobs that require little to no skill will get paid well above your pay rate (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Recruiters beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ExamWorks full-time (Less than a year)

    Pros

    Really aren't any. Maybe laid back environment in terms of dress code.

    Cons

    Horrible Organization, terrible leadership management in Talent Acquisition. No accountability, integrity or honestly from leader of recruitment. Waste of time. All talent acquisition leadership is less than 2 years old. Very high turn over die to.unpeofessional staffing leader

    Advice to Management

    Grow up, learn how to be a real leader or get out of Talent.


  2. "Be Careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinician
    Former Employee - Clinician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ExamWorks full-time (More than 3 years)

    Pros

    Medical benefits. Usually enough hours. A lot of cross training

    Cons

    Long days are majority. Low pay. Not allowed to get close or communicate with other coworkers, be ready to travel if a clinician. Can be placed in unsafe situations. have good phone. Be ready to work very hard and sometimes change of schedule. Had to learn things not familiar with , the hard way and corrective often. No lunch or breaks. had lunches taken away, but still have to order for doctors. Mileage or time taken away. Make sure have everything in writing. Remember this is a company dealing with legal exams while doing illegal things. Don't trust this company at all.

    Advice to Management

    Don't play favorites. Give higher raises to keep people so the turn over won't be so high. Stop changing things and cutting corners. Get AED s for the clinics. Get a travel club for clinicians when they travel alone in the middle of nowhere. Keep snacks for the doctors. Keep lunches for the clinicians..

  3. "Document Management Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ExamWorks full-time

    Pros

    Absolutely, not worth it. Free coffee doesn't give me back my soul after this place has sucked it dry.

    Cons

    Almost zero communication from management. No training - It's like pulling teeth trying to find out exactly what is expected of you. Everyone has different ideas about how things should be done but they do not communicate between departments. You are expected to use your cell phone, as they just don't care to set you up with the necessary things needed for your job - like a desk phone or computer. They say the parking is free, but give out parking passes that don't work and then threaten to charge you $130 a month for parking. Management expects you to perform tasks but are unresponsive when you need their IT approval to do said task. Even using Adobe requires management to call IT to approve, but they just don't do it. No feedback AT ALL- No one tells you if you are doing a good job, but some are very quick to point out mistakes. The people that make the most mistakes are somehow promoted. They cater to dysfunction. No one in the office talks to each other. The break room was often SILENT when filled with people. I wondered if anyone was even breathing. The atmosphere was grey and sad. No pot lucks or social gatherings. Nothing for anyone's birthday. Obviously very high turnover. They just want dumb yes-men. Keep your head down and your mouth shut. ALSO working for a bunch of Dr's who are just insurance company puppets feels really, really gross.

    Advice to Management

    I don't know. Learn how to actually manage your employees instead of being so concerned with what everyone is wearing that day? Your company culture is the worst I've ever experienced.


  4. "Intake Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at ExamWorks full-time (More than 3 years)

    Pros

    Coworkers that have shared concerns about this company

    Cons

    There are many, they place supervisors in position that have no clue of what they're doing and quite frankly they are not true supervisors they are overpaid babysitters because they have no authority. Salary is not based on skills and experience. It's based on how much you are liked.

    Advice to Management

    Eventually this business will fail just like the current presidency. Because I'm sure nothing about what goes on in this company will change.


  5. Helpful (1)

    "Sweat Factory, no work-life balance, hostile work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Buckhead, GA
    Current Employee - Anonymous Employee in Buckhead, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ExamWorks full-time (More than a year)

    Pros

    micro manage, long working hours, expect to work on weekends and nights, no team work.
    They do not allow even talking to other co-workers, expect you to work the whole 9 -10 hours (yes you will not be working 8 hours) head down. No work life balance. They certainly do not care about you or your family. All they want is someone obey the management order, and work like a dog.

    Cons

    competitive pay, but they will make you work for it


  6. "Don't work here if you want decent training support and a safe haven to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ExamWorks full-time (More than 10 years)

    Pros

    The people, but not much else

    Cons

    Micromanagement, no consistency in management as far as policies and procedures. They change constantly, and differ with each manager. No managerial support. People are thrown under the bus all the time. Constant fear of lay offs and firing

    Advice to Management

    COME VISIT! SEE HOW THIS BU IS RUN-they don't know what they're doing!!


  7. Helpful (1)

    "Too much work, not enough pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Biller, Medical Records Coordinator, Everything Shy of Management in Chicago, IL
    Former Employee - Biller, Medical Records Coordinator, Everything Shy of Management in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ExamWorks full-time (More than 3 years)

    Pros

    Not much, flexible lunch breaks. There aren't anymore pros, but it's making me fill out at least 20 words. There is nothing to rave about.

    Cons

    Just about everything. The old supervisor that doesn't know how to do much and rides everyone's coattails, and gossips more than a 16 year old.

    Advice to Management

    Learn to stick up for you employees and not over work them

  8. Helpful (2)

    "Too many hands in cookiejar"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at ExamWorks full-time (Less than a year)

    Pros

    occasional food brought in-end of month/quarter, quarterly nominations and acknowledgements for those that sit in the office only with a visa gc and certificate. Time off okay, benefits okay. Theme days.

    Cons

    Sterile environment, comradery is frowned upon, people so quick to blame or tip toe around others/issues rather than take responsibility. A lot of work, high demands, lack of training. All about money - no longer about customer service. Lack of appreciation/acknowledgement when praise is due. Fear and ship up or you're out mentality = distrust. Too many people touching one thing.

    Advice to Management

    Goose and golden egg rule -take care of your people so they produce. People need to be told they are doing a good job and if they are not help them don't cut them down. Training - invest in people and they will stay.


  9. "EXTREMELY UNSAVORY SWEAT SHOP/CALL CENTER WORK ENVIRONMENT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medicare Customer Service Representative in Roseland, NJ
    Current Employee - Medicare Customer Service Representative in Roseland, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ExamWorks full-time (Less than a year)

    Pros

    Fairly competitive healthcare benefits. Aside from that there is nothing more this company can match with in their industry.

    Cons

    Lousy communication between the management/supervisory team with surrounding teams within the company. Subpar comprehensive benefit package. Which does not include 401k . Beware of false misrepresentation during your interview process in terms of what's expected of you. The overall moral of the company is at best heavily weary, at worst depressing.

    Advice to Management

    Seek out tools to better serve your skills to teach, manage, and support your team. It would avoid very good and talented employees from posting disappointing remarks of their work experience at Exam Works. Otherwise there will continue to be a revolving door surrounding this organization.


  10. Helpful (2)

    "Medical Records Collator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Roseland, NJ
    Former Employee - Anonymous Employee in Roseland, NJ
    Doesn't Recommend

    I worked at ExamWorks full-time

    Pros

    The best thing I can say is some of the employees are were very nice and helpful. And in the breakroom there is all the coffee and tea you can drink.

    Cons

    This company has no regard for peoples health. If you ask the VP about a medical record and your supervisor isnt around she can't tell you the answer and she will say she don't know and she is not my supervisor ask him.They will have a person "train" you that does not want too...you ask a question they get annoyed. Then when you ask someone else it's a problem. Temps. get absolutely no respect. If you are sick and your doctor sends them documentation stating your are sick doesn't matter.If you are a temp prepare to be terminated.A lot of favortism and racism. If they don't like you they will set you up for failure. The rules change on a daily bases. Going there was like walking on a bed of nails. Every week they send out a email welcoming a new employee. Why because someone else is being terminated by the end of the week. If you are not into kissing butt. This definately isn't the job for you

    Advice to Management

    Proper Training, Respect, Managers should know at least the basic operations of each dept.


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