ExamWorks Reviews | Glassdoor

ExamWorks Reviews

Updated July 26, 2017
46 reviews

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ExamWorks CEO and Director James K. (Jim) Price
James K. (Jim) Price
19 Ratings

46 Employee Reviews

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Pros
  • Work from home, Management very supportive, very knowledgeable, always there to help when needed, new management, seems to promote some form within (in 6 reviews)

  • There is a good work life balance (in 4 reviews)

Cons
  • Micro-managing is a common practice and the only way they know how to do things (in 10 reviews)

  • There is some discord between upper management and the rest of the staff (in 5 reviews)

More Pros and Cons

  1. "Don't work here if you want decent training support and a safe haven to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ExamWorks full-time (More than 10 years)

    Pros

    The people, but not much else

    Cons

    Micromanagement, no consistency in management as far as policies and procedures. They change constantly, and differ with each manager. No managerial support. People are thrown under the bus all the time. Constant fear of lay offs and firing

    Advice to Management

    COME VISIT! SEE HOW THIS BU IS RUN-they don't know what they're doing!!


  2. Helpful (1)

    "Too much work, not enough pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Biller, Medical Records Coordinator, Everything Shy of Management in Chicago, IL
    Former Employee - Biller, Medical Records Coordinator, Everything Shy of Management in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ExamWorks full-time (More than 3 years)

    Pros

    Not much, flexible lunch breaks. There aren't anymore pros, but it's making me fill out at least 20 words. There is nothing to rave about.

    Cons

    Just about everything. The old supervisor that doesn't know how to do much and rides everyone's coattails, and gossips more than a 16 year old.

    Advice to Management

    Learn to stick up for you employees and not over work them

  3. Helpful (2)

    "Too many hands in cookiejar"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at ExamWorks full-time (Less than a year)

    Pros

    occasional food brought in-end of month/quarter, quarterly nominations and acknowledgements for those that sit in the office only with a visa gc and certificate. Time off okay, benefits okay. Theme days.

    Cons

    Sterile environment, comradery is frowned upon, people so quick to blame or tip toe around others/issues rather than take responsibility. A lot of work, high demands, lack of training. All about money - no longer about customer service. Lack of appreciation/acknowledgement when praise is due. Fear and ship up or you're out mentality = distrust. Too many people touching one thing.

    Advice to Management

    Goose and golden egg rule -take care of your people so they produce. People need to be told they are doing a good job and if they are not help them don't cut them down. Training - invest in people and they will stay.


  4. "EXTREMELY UNSAVORY SWEAT SHOP/CALL CENTER WORK ENVIRONMENT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medicare Customer Service Representative in Roseland, NJ
    Current Employee - Medicare Customer Service Representative in Roseland, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ExamWorks full-time (Less than a year)

    Pros

    Fairly competitive healthcare benefits. Aside from that there is nothing more this company can match with in their industry.

    Cons

    Lousy communication between the management/supervisory team with surrounding teams within the company. Subpar comprehensive benefit package. Which does not include 401k . Beware of false misrepresentation during your interview process in terms of what's expected of you. The overall moral of the company is at best heavily weary, at worst depressing.

    Advice to Management

    Seek out tools to better serve your skills to teach, manage, and support your team. It would avoid very good and talented employees from posting disappointing remarks of their work experience at Exam Works. Otherwise there will continue to be a revolving door surrounding this organization.


  5. Helpful (2)

    "Medical Records Collator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Roseland, NJ
    Former Employee - Anonymous Employee in Roseland, NJ
    Doesn't Recommend

    I worked at ExamWorks full-time

    Pros

    The best thing I can say is some of the employees are were very nice and helpful. And in the breakroom there is all the coffee and tea you can drink.

    Cons

    This company has no regard for peoples health. If you ask the VP about a medical record and your supervisor isnt around she can't tell you the answer and she will say she don't know and she is not my supervisor ask him.They will have a person "train" you that does not want too...you ask a question they get annoyed. Then when you ask someone else it's a problem. Temps. get absolutely no respect. If you are sick and your doctor sends them documentation stating your are sick doesn't matter.If you are a temp prepare to be terminated.A lot of favortism and racism. If they don't like you they will set you up for failure. The rules change on a daily bases. Going there was like walking on a bed of nails. Every week they send out a email welcoming a new employee. Why because someone else is being terminated by the end of the week. If you are not into kissing butt. This definately isn't the job for you

    Advice to Management

    Proper Training, Respect, Managers should know at least the basic operations of each dept.


  6. Helpful (1)

    "No Room for Advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southfield, MI
    Current Employee - Anonymous Employee in Southfield, MI
    Doesn't Recommend

    I have been working at ExamWorks full-time

    Pros

    NO Pros do not work for this company

    Cons

    Management, Pay, benefits, environment, company morale

    Advice to Management

    Value your employees hard work and be professional


  7. Helpful (1)

    "Toxic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ExamWorks full-time (Less than a year)

    Pros

    Nice office, but it does not help
    Stocked breakroom, lot of snacks

    Cons

    No one talks to each other in the office, unless it is work related. Even if you are on leave for sickness, once you go to the office after few days - no one would ask you how have you been or how are you feeling!! they would not even say hi or hello if you bump into someone in your team in the rest room or break room. you will have to work one hour extra every day to cover your lunch break even if you do not take a break.
    Micro managing.
    you will feel like working in a factory, and just a number or labor rather than a valued 'team member'. All the care about work, no team work, no team lunch, no other activity, PERIOD. Full time employees are forced to take half day PTO if you have to go to a doctor appointment or something.
    No career prospects
    Too much dirty politics, and favoritism
    bad health benefits
    company do not contribute anything to 401k, but charges employees to manage it
    they expect you to work 24/7 even after you come home, and weekends

    Advice to Management

    Promote team environment. treat your employee like a social being. Care for them and their family and respect individuals.

  8. Helpful (1)

    "Reports Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at ExamWorks full-time

    Pros

    None....this company has to be of the worst company out there. Run away

    Cons

    Unless you're in the click, they treat you like a child. They Micromanage everyone. You like a little robot. The turnover is unbelievable. The rules only apply to the people not in the little click. And the rules are stupid.

    Advice to Management

    Go to classes to learn how to treat people.


  9. Helpful (2)

    "If you want to keep your sanity do not work here!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Woodbury, NY
    Former Employee - Coordinator in Woodbury, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ExamWorks full-time (Less than a year)

    Pros

    Not a single positive for this company. I would have given zero stars but that was not an option. Dreadful work environment.

    Cons

    I would give zero stars but that wasn't an option. The entire office is mostly temps, who have great potential but aren't given the proper training. Employees are Overworked & underpaid, high stress environment, managers expectations are highly unreasonable, they do not appreciate their employees WHAT SO EVER. No talking to co
    Workers, no cell phones period. People have to go to the Bathroom just to respond to a text, It's like being back in elementary school. If you don't make yourself crazy to get the work done you'll be ridiculed. If you don't do overtime you'll be ridiculed. Managers will act super sweet to your face but then be shady and deceiving behind your back. Everyone is miserable here (never met one person who could say they actually liked their job) the turnover is insane, new person in the office every week. 30 min lunch, no other breaks, no bonuses, couple of pennies is considered an annual raise. Disgrace of a company.

    Advice to Management

    If you kept employees happy temps wouldn't be needed every week to fill vacancies.

    Treat employees like adults not 5 year olds or prisoners.

    Incentives and rewards boost employee productivity; It's not rocket science.


  10. Helpful (8)

    "TOXIC MANAGEMENT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical QA RN in Rockford, IL
    Former Employee - Clinical QA RN in Rockford, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None. No pro's. No pro's

    Cons

    Talking is highly discourage at all times. Whispering makes you a target for management drama. . Professionals and highly educated individuals are walking in and out the door. Working at home was falsely advertise during the interview. Taking concerns to management (e.g GM, supervisor) are not considered. PTO at the end of the month are established as "denied/not approved" on daily company emails in any circumstances. Mandatory OT is always a short notice and makes it difficult to arrange any significant event in your life. Scheduling a doctor's appointment is like "pulling your own teeth and gums".

    Advice to Management

    The upper management/CEO should have a formal inquiry to discover and examine the facts why there is a high employee turnover rate i. The HR should scrutinize the situation and the management in this branch.


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