Excalibur Hotel & Casino Reviews
62% would recommend to a friend
(61 total reviews)
Ann Hoff
55% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Angry guests, management seems to not listen, never a set schedule, high turnover rate" (in 10 reviews)
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Found 61 of over 65 reviews
Updated Aug 15, 2023
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- 5.0Sep 15, 2022Security OfficerFormer Employee
Pros
Awesome pay and benefits and just fun
Cons
Nothing at all no cons
- 2.0Aug 15, 2023EngineerFormer Employee, more than 8 yearsLas Vegas, NV
Pros
Cool People. Room to Advance
Cons
Management and HR are constantly shuffled around properties. Makes a very frustrating environment.
- 3.0Jun 14, 2023BartenderCurrent EmployeeLas Vegas, NV
Pros
Union job, health benefits, paid vacation
Cons
Constantly understaffed, management never lasts so the rules always change
- 4.0Dec 24, 2021ServerCurrent Employee, more than 10 years
Pros
Appreciated by current management, and decades long coworkers are like family. MGM was a community leader in it's funding of continued health benefits for it's union employees during Covid-19 layoffs.
Cons
MGM corporate, centralized Human Resources. EVERYTHING is online, but with multiple apps and no user training, it's like dealing with multi-Departmental government red tape for the occasional day off or name tag replacement. A nightmare for ADA and ESL users. Outsourced employee scheduling company doesn't even try to adhere to contract law regarding CBA witch they clearly have never bothered to read.
- 5.0Mar 4, 2022BartenderCurrent Employee, more than 5 years
Pros
After getting in the door, you begin to notice Excaliburs the “red head stepchild” of MGM thought. A last thought. Despite that employees have made the best of it and are tight knit. Many in my department are still there from day 1 in 1990. Management turnover is fairly high, but all seem to at least attempt to hear out their team and arent the type to stress out employees or micro manage if you come in and do your job.
Cons
Since Covid-19 hours have been cut, and occasionaly corporate comes up with rules to crack down on employees
- 2.0Oct 10, 2022Guest Room Attendant (GRA)Former Employee, more than 1 yearLas Vegas, NV
Pros
Good pay. And some good people
Cons
Bad management and lack of care or concern for employees.
- 4.0Feb 22, 2022Table Games DealerCurrent Employee, more than 5 years
Pros
I’ve worked and opened some of the bigger properties and Excalibur might not make as much but the ppl are excellent to work with and make it a much more relaxed environment than a lot of properties
Cons
Again you don’t make as much
- 1.0May 5, 2022Guestroom AttendantCurrent Employee
Pros
Free food, decent pay , guests
Cons
Poor management, favoritism, no one work together
- 3.0Mar 2, 2022Ticket RepresentativeFormer Employee, more than 1 yearLas Vegas, NV
Pros
free meals, steady schedule if you're high enough on the seniority list.
Cons
Not sure about now, but back then, u have to do 2 jobs, usher inside the showrooms and at the ticket counter if you're an on call just to get hours.
- 3.0Oct 27, 2021Stationary EngineerFormer Employee, more than 5 yearsLas Vegas, NV
Pros
You get to meet lots of interesting people.
Cons
Management has 0% care about anything preventative. Everything we do is a response to an emergency anymore. Nothing is ever PMed or checked. Just repaired or replaced when it finally breaks.
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Excalibur Hotel & Casino Reviews FAQs
Excalibur Hotel & Casino has an overall rating of 3.4 out of 5, based on over 65 reviews left anonymously by employees. 62% of employees would recommend working at Excalibur Hotel & Casino to a friend and 32% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
62% of Excalibur Hotel & Casino employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Excalibur Hotel & Casino 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Excalibur Hotel & Casino to be management, career development, benefits and the cons to be workplace, culture.
