Excalibur Hotel & Casino Reviews | Glassdoor

Excalibur Hotel & Casino Reviews

Updated Jul 18, 2019

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Found 37 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
77%
Approve of CEO
Ann Hoff
9 Ratings
  1. "Decent place to work while look for improved work enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Las Vegas, NV
    Recommends
    Negative Outlook

    I worked at Excalibur Hotel & Casino full-time for more than 5 years

    Pros

    Average clientele that is aware about the product the company has to offer so not snotty clients.. they know they are getting what they pay for so easy to satisfy. Loyal employees that will serve my memories for years and I can call them friends.

    Cons

    Enormously understaffed for the size of the hotel in every department and guest service suffers due to that. Penny pinching upper management. Huge lines... and waiting guest all across the casino floors, they have to go hunt down employees to be assisted... worst on the strip.... No room service, bell service, and no coffee shop or food place open after 11 pm.

    Advice to Management

    Your employees are thrown to the wolfs... just so company is not liable quick decisions are made.. even as far as to fire people without probable cause... Have some class and be loyal to employees that have been loyal to you for so many years and take a moment to investigate and be objective while you do that. Your HR staff that are involved in such things make decisions based on their rapport with all involved and ask...

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    Excalibur Hotel & Casino2013-01-21
  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Applications Support Analyst in Macau
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Excalibur Hotel & Casino full-time for more than 3 years

    Pros

    Reasonable in working hours no matter in holiday

    Cons

    Less package comparing with market price.

    Excalibur Hotel & Casino2018-07-14
  3. "Surveillance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Surveillance Operator 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Excalibur Hotel & Casino full-time for more than 3 years

    Pros

    Decent place to start out and learn the trade craft of surveillance.

    Cons

    24 hour shifts means you might be working late nights. Also too focused on numbers and making management look good.

    Advice to Management

    Look out for your folks first - then your bonuses.

    Excalibur Hotel & Casino2017-12-12
  4. "Renee West Is nickel and diming this place to death"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Casino Host in Las Vegas, NV
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Excalibur Hotel & Casino full-time for more than 10 years

    Pros

    The compensation and hours are great.

    Cons

    "At Luxor, the pyramid itself is iconic, so although people are not looking for that Egyptian theme, they expect at least a wink and a nod to it." "The recent and upcoming renovations to the property pay respect to the Egyptian theme but in a more contemporary and upscale way." "The theme at Excalibur is less important to the customer – the castle doesn’t make a promise of a medieval experience; it makes a promise...

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    Advice to Management

    BRING BACK THE THEME. I AM TIRED OF HEARING GUESTS ASKING WHAT HAPPENED TO EXCALIBUR.

    Excalibur Hotel & Casino2014-10-09
  5. "Has not just gained a great , job but a family too"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cocktail Server in Las Vegas, NV
    Recommends
    Approves of CEO

    I have been working at Excalibur Hotel & Casino full-time for more than 10 years

    Pros

    economically it has been a great job money wise, I have always been acknowledged for good customer service and job performance which makes me strive to be the best due to the "pat on the back" sort to say,,

    Cons

    uncooperation from fellow employees and the sometime so sad and ridiculous gossip

    Advice to Management

    Always carry a good balance of interacting with your employees, knowing them by name, remembering certain situations in there life (ie: hows your daughter liking college) etc.. acknowledgment for good performance,, which in turn earns likeability and respect..

    Excalibur Hotel & Casino2013-09-01
  6. "Table games dealer - supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dealer- Floor Supervisor in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Excalibur Hotel & Casino full-time

    Pros

    I got fired! Only took 10 years

    Cons

    Poor Management! Lack of respect for under paid employees.

    Advice to Management

    Waste of time to train employees, and not adhere to those standards after training. Big waste of time. Success starts at the top!

    Excalibur Hotel & Casino2017-08-29
  7. Helpful (1)

    "Do Not Work for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Excalibur Hotel & Casino for more than a year

    Pros

    Great interactions with guest and employees of other departments

    Cons

    Certain People in the department had their own clicks, if you weren't part of it they treated you like an outcast, impossible to advance due others making false rumors.

    Advice to Management

    Stop Playing Favorites

    Excalibur Hotel & Casino2016-03-13
Found 37 reviews