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Excellus BlueCross BlueShield

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Excellus BlueCross BlueShield

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Excellus BlueCross BlueShield Employee Reviews about "great benefits"

4.0

79% would recommend to a friend

(43 total reviews)

David H. Klein

84% approve of CEO

Ratings by category

4.2

Culture & Values

4.2

Diversity & Inclusion

4.2

Work/Life Balance

4.1

Compensation and Benefits

3.8

Career Opportunities

3.6

Senior Management

Ratings distribution

5 stars

37%

4 stars

29%

3 stars

19%

2 stars

6%

1 star

9%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
  • "Unethical and dishonest management, do not uphold HIPAA privacy laws, HRG biased and unwilling to assist with HR related duties(in 14 reviews)
  • "Low end salary Can’t work out of state(in 10 reviews)
  • "Parking is expensive and the waiting list for reduced cost monthly parking is 6(in 9 reviews)
  • "My theory is that those who stay gravitate to the good managers, leaving the worst positions to be filled by outside hires.(in 5 reviews)
  • "No flexibility and hard to get a raise(in 4 reviews)

Ratings by Demographics

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Found 43 of over 380 reviews

Updated Nov 19, 2023

Reviews about "great benefits"

Return to all Reviews
43
    1. 4.0
      Aug 29, 2021
      Manager
      Current Employee
      Syracuse, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits & generous time off

      Cons

      Low wages compared to industry

      1. 3.0
        Sep 15, 2017
        Customer Service Representative
        Former Employee, more than 8 years
        Utica, NY
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Benefits are great but their attendance policy is very strict and hard to comply with if you have children or anything that would cause more than 3 'occurrences' in one year. This includes illness, 3 minutes tardy from the snow or you are at work and have to leave because your kid fell off the playground at school and broke his arm. Those were my 3 occurances that resulted in a write up!

        Cons

        Attendance policy, job never feels secure and in fact is not. If they want you gone they will find a way to performance you out

        3
      2. Join the Excellus BlueCross BlueShield team
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        1. 2.0
          Oct 27, 2014
          Support
          Former Employee, more than 8 years
          Rochester, NY
          Recommend
          CEO Approval
          Business Outlook

          Pros

          The benefits are great. The people are great. The company wants to be great.

          Cons

          Middle Management misses the mark every time. they might get the memos, but they aren't reading them.

          1. 4.0
            Dec 23, 2021
            Customer Advocacy
            Current Employee, more than 5 years
            Rochester, NY
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Flexible scheduling Great benefits and lots of Opportunities

            Cons

            Short staffed Could use better management communication

            1. 4.0
              Oct 21, 2022
              CCA
              Former Employee, more than 1 year
              Utica, NY
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Wfh available, decent health insurance, good training

              Cons

              Pay isn't great, benefits help even it out

              1. 4.0
                Jul 22, 2013
                Program Manager
                Current Employee, more than 3 years
                Rochester, NY
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Great health benefits. Nice to have a gym at work. Conveniently located downtown. Senior leadership seems to want to continue to improve things. Interesting & challenging time to be in the health insurance business. Excellus is very inclusive & accepting of people from a variety of backgrounds, which I really like.

                Cons

                Work-life balance isn't always what it should be. Stiff corporate culture sometimes. Parking is a pain & pretty expensive. Sometimes coworkers & management make work more complicated than it should be. IT resources could be improved. Work could be made more "fun" (as silly as it might sound). I'd love to have a daycare in the building or shared with the B&L building across the street. here are so many women who work here, not to mention folks with children, it would be a huge incentive & help. I'd also love to see more women in senior leadership roles.

                2
                1. 4.0
                  Apr 3, 2023
                  Computer Systems Analyst
                  Current Employee, more than 3 years
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Work from home is great Not hard to find like-minded coworkers Pay is good for upstate NY Benefits are great

                  Cons

                  Healthcare in general is very chaotic (state and federal mandates always changing, vendors and price wars, etc etc) Company feels on the older side ....many people set in their ways (including new management hires who want to instill their way of doing things....even if those ways are coming from failed local companies)

                  1
                  1. 4.0
                    Oct 16, 2021
                    Senior Software Engineer
                    Current Employee
                    Buffalo, NY
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great benefit package. Work from option

                    Cons

                    Low end salary Can’t work out of state

                    1. 4.0
                      Apr 6, 2016
                      Account Manager
                      Current Employee, more than 8 years
                      Syracuse, NY
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Good people, flexibility and work environment. Benefits are great as well. Good work/life balance. Company embraces and drives positive work culture.

                      Cons

                      Company could be more innovative at times. Finance sometimes too involved with product development. Limited opportunities for advancement. Sometimes culture feels forced.

                      1. 4.0
                        Sep 25, 2015
                        Anonymous Employee
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        This place has great benefits (obviously) and it's nice working for a large company since there are many resources available. Management is personable and accessible.

                        Cons

                        Still stuck in the stone age when it comes to technology and they make you pay for parking which sucks.

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                      Glassdoor has 380 Excellus BlueCross BlueShield reviews submitted anonymously by Excellus BlueCross BlueShield employees. Read employee reviews and ratings on Glassdoor to decide if Excellus BlueCross BlueShield is right for you.