Excellus BlueCross BlueShield Employee Reviews about "upper management"
78% would recommend to a friend
(7 total reviews)
David H. Klein
84% approve of CEO
Found 7 of over 380 reviews
Updated Nov 19, 2023
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What people are saying about Excellus BlueCross BlueShield
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Management is always looking for someone to blame and constant cross checking so nothing moves forward ." (in 13 reviews)
- "My theory is that those who stay gravitate to the good managers, leaving the worst positions to be filled by outside hires." (in 5 reviews)
Ratings by Demographics
This rating reflects the overall rating of Excellus BlueCross BlueShield and is not affected by filters.
Reviews about "upper management"
Return to all Reviews- 4.0Jan 31, 2019Anonymous EmployeeCurrent Employee, more than 3 years
Pros
Great benefits, great people to work with, advancement opportunities and knowledge building
Cons
Sub par HR presence, favoritism at times and lack of recognition from above the supervisory role. Upper management holds accountabilities on all without being held accountable.
- 3.0Aug 17, 2019Case ManagerCurrent Employee, less than 1 yearRochester, NY
Pros
Great team environment for growth
Cons
Upper management controlling your personality
- 4.0Apr 10, 2018Anonymous InternFormer Intern, less than 1 year
Pros
Great Experience as an Intern got to do things I liked. Was a great learning experience.
Cons
The company undergoes frequent changes in upper management
- 1.0Jan 14, 2021Customer Service SupervisorFormer EmployeeUtica, NY
Pros
Absolutely nothing at all, worse company to deal with.
Cons
Upper management treats everyone like slaves
1 - 2.0May 27, 2023Anonymous EmployeeFormer Employee, more than 3 years
Pros
The benefits are absolutely fantastic. Good work life balance.
Cons
- Upper IT management is seemingly promoting micromanagement. Agile transformation is going against everything the agile methodology is about. It is making developers lives harder, and SCRUM masters are now pushing for devs to do more work so they can justify the team numbers to upper management. - Upper IT management seems shield themselves in secrecy. You hear murmurs of reorgs and when you confront middle management about it, they act like they've never heard anything about it. - Fantastic long term employees are leaving or actively searching for new positions in droves. Turnover in the IT dept will be high in the next few months. - Promotions are hard to come by.
3 - 1.0Oct 20, 2017Customer Service RepresentativeCurrent Employee, more than 1 yearSyracuse, NY
Pros
Pay is okay, but not for what the train you in. Food in cafe is better now. Many opportunities for the right people.
Cons
They are sexist when it comes to moving up and down right racist when it comes to getting an interview internally. There are no safe guards to help support CS against daily verbal abuse. You get quality audits on everything to the point of micromanaging calls. You can have a great call and still be told you did 12 other things wrong. A very unhappy unhealthy work environment that is super stressful. None of upper management seems that they have time to help but when you make one mistake they jump on you. Crappy policy on moving internally. Crap policy on job posting. They say room to grow but it shouldn’t take a rep 5-10 years to do that if she doesn’t have appendage between her legs. Their disciplinary police jacked they can have same situation and treatment will be different.
3 - 3.0Jun 13, 2010Project ManagerCurrent EmployeeRochester, NY
Pros
Able to contribute to a better community and economy.
Cons
Upper management not aligned to a common strategy -- each Exec is working for the betterment of their division; not the company as a whole. Sr. Execs have outdated theories on employee motivation.
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