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Excelsior College Reviews

Updated January 23, 2018
45 reviews

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3.1
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Approve of CEO
Excelsior College President James N. Baldwin
James N. Baldwin
2 Ratings

45 Employee Reviews

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  1. "Senior Research Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Excelsior College full-time

    Pros

    Working environment is nice; the supervisor is helpful and is a nice person.

    Cons

    Career development is not very clear.


  2. "Faculty Program Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Excelsior College full-time

    Pros

    Generous pay, good people, worthwhile mission.

    Cons

    The college can be bureaucratic and slow to change.

  3. "It's good, but changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Excelsior College full-time

    Pros

    You work for a mission in mind and feel rewarded when students accomplish their goals. Managers can be great,

    Cons

    More employee engagement is needed, people sit for so long int heir desks that more activities on campus are needed


  4. Helpful (3)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Excelsior College full-time (More than 3 years)

    Pros

    work life balance is good

    Cons

    took vacation time away from staff, new exec placements are questionable

    Advice to Management

    Get your act together. People are sick and tired of living in fear. The new exec team is a mixed bag, some are great, others are micromanagers. One makes his female employees wear skirts and dresses...

    Excelsior College Response

    Nov 2, 2017 – Lead Recruiter

    Excelsior is deeply committed to creating an inclusive community where all staff and faculty members feel welcomed and valued. We take this allegation seriously and will take the appropriate measures... More


  5. "Great Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outreach Representative in Tempe, AZ
    Former Employee - Outreach Representative in Tempe, AZ
    Recommends
    Positive Outlook

    I worked at Excelsior College part-time (More than a year)

    Pros

    Good culture, good vision, positive people

    Cons

    Located in upstate New York


  6. "Very mission driven institution with dedicated staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY
    Recommends
    Neutral Outlook

    I have been working at Excelsior College full-time (More than 5 years)

    Pros

    Wonderful employees who really care about students. Great benefits. Organization that is really working to improve as an institution and improve student's lives.

    Cons

    Excelsior is in the midst of change. The college had not invested in technology and fell behind in keeping up with other online institutions. We are now struggling to improve our student services and efficiency as an organization which is causing disruption. The lack of technology resulted in some dysfunction and inconsistancy in the college.

    Advice to Management

    The focus on technology is so important - keep pushing for Excelsior to improve student services and become more consistant in how we operate.


  7. "The Military Friendly School"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Excelsior College full-time

    Pros

    Staff is generally staff to each other.

    Cons

    Not enough diversity at the upper level management. Department heads have their own mission versus working together.

    Advice to Management

    Diversify

  8. Helpful (2)

    "Poor collaboration, culture of negative perception of peers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Excelsior College full-time (More than a year)

    Pros

    Benefits can be considered good. Generous PTO and flexible working hours (for some professions)

    Cons

    Majority of time spent is in meetings; less time on collaborating on strategy. There's a culture of viewing your peers as incompetent and unable to perform their job. There are people who walk around with a sense of entitlement. Lack of involvement or mediation from management and HR during times of conflict.

    Advice to Management

    How you carry yourself affects those who you work with. Paying attention to the needs of your employees will benefit the entire organization in a positive way.


  9. "Good people, trying to bounce back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Excelsior College full-time (More than 3 years)

    Pros

    The people are friendly, the benefits package is still quite nice, the salary is higher than competition, ability to work from home for some positions, the work is meaningful and the students are deserving

    Cons

    Reorganization has put a lot of stress on employees and noticeably changed the atmosphere in the office

    Advice to Management

    Take care of your employees so they want to stick around long-term. Put more time and attention into the college's relationship with the military since they are the lifeblood of our student enrollment.


  10. Helpful (3)

    "College headed in wrong direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Albany, NY
    Former Employee - Assistant Manager in Albany, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Excelsior College full-time (More than 3 years)

    Pros

    - Work environment regarding staff is warm and friendly
    - Easy going atmosphere
    - Good medical benefits

    Cons

    - Poor management choices
    - Lack of organization within most departments
    - Went from Non-profit model to For-profit Model damaging student experience
    - Pay is not up to industry standards
    - Little to no upward mobility

    Advice to Management

    - Design proper organizational models within departments
    - Choose managers with proper experience and not because you like them personally
    - Keep the core values that Excelsior College was built upon
    - Pay your employees industry standard levels


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