Excelsior College Reviews | Glassdoor

Excelsior College Reviews

Updated June 15, 2018
53 reviews

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2.7
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Excelsior College President James N. Baldwin
James N. Baldwin
8 Ratings

53 Employee Reviews

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Pros
Cons
  • "The senior and executive leadership of the college has become quite toxic" (in 3 reviews)

  • "Poor management, business decisions, office politics and vision have systematically disassembled the good that once existed" (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Senior Research Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Excelsior College full-time

    Pros

    Working environment is nice; the supervisor is helpful and is a nice person.

    Cons

    Career development is not very clear.


  2. "Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Excelsior College full-time

    Pros

    Nice people to work with, formal structure

    Cons

    HR needs improvement, not a place where new ideas are welcome

  3. Helpful (1)

    "Great mission; declining pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Excelsior College part-time (More than 3 years)

    Pros

    Great mission serving adult learners.Their willingness to allow students to bring in credits earned elsewhere or by exam makes them one of the "Big Three" (+TESU and COSC) who get that adults need other options for getting their degrees.

    The result of that mission is that you get amazing students--soldiers deployed overseas, teachers powering up on degrees for advancement, lifelong learners who have lived interesting lives and bring those experiences into the classroom.

    The courses are canned but mostly well-designed and interesting.

    Ability (for now) to buy into retirement plan

    Support from faculty leads

    Cons

    Some students can't do graduate-level work when I get them, so there's a lot of hand-holding to get acceptable final work completed to standard. That comes with the territory, though, and I don't mind it; if you've not worked with adult learners before, it may come as a shock to you in the beginning, however.

    25% pay cut announced two months ago, so this is my last term there. The messaging from the new leadership is that we were just getting paid too much compared to the adjuncts/peons at other schools (/s) and EC wants to focus on attracting quality faculty and meeting student needs. Strange way of showing it considering
    1) the bulk of their instructors are adjuncts, and
    2) underpaid adjuncts=adjuncts taking on more work to keep income steady=adjuncts paying less attention to each student=decrease in instructional quality.

    Odd things are happening in higher ed in NY and nationally. I think Excelsior is in trouble. I hope they make it.


  4. Helpful (2)

    "Great mission, committed and talented workforce, challenging times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Excelsior College full-time (More than 8 years)

    Pros

    This college has stayed true to its mission of serving adult learners close to 50 years. The stories we hear at commencement of how Excelsior College made it possible for these graduates to achieve their dreams is truly remarkable! The college has traditionally and employee friendly culture!

    Cons

    Excelsior College is not immune to the challenges facing the higher education environment. The College had to go through some recent reorganization and restructuring to consolidate and tighten business operations. This has had a tremendous impact on employee morale and engagement!

    Advice to Management

    Take care of your people! The College is great because of its employees! Do not forget to involve the key stakeholders in the decision making process, especially if it impacts them! Leadership needs to work hard at change management and maintaining employee engagement during these challenging times!


  5. Helpful (8)

    "More Layoffs, As Predicted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Excelsior College full-time (More than 10 years)

    Pros

    Mission Driven.
    Good college for those underrepresented in higher education. Adults, minorities.
    Flexible for students.

    Cons

    The layoffs continue.
    Top Tier leaders not qualified.
    Job not secure.

    Advice to Management

    Put the students first.


  6. Helpful (2)

    "Leadership Clueless, Demise Possibly on the Horizon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Excelsior College part-time (More than 5 years)

    Pros

    Great location, some great team members, good treatment of military students, good distance learning technology & delivery platforms

    Cons

    Top Notch Leaders let go back in 2010-2011, promote the clueless and hot air team member into leadership positions, organization has lost its tight knit culture that existed back in the 2010-2014 time frame.

    Advice to Management

    What kind of leadership promotes persons into CxO level positions that several employees have described as “having no idea what they were doing” and have said “they don’t have the qualifications for that job”? The same kind of leadership that takes 6 months to a year to wake up to that fact that they really shouldn’t have promoted these folks and then have to remove these same folks from their leadership positions. Can you say “DuH!” In my opinion, it is indicative of leadership that is myopic at best and, more likely, in way over their heads and clueless as they could have listened to their employees and avoided these promotion fiasco situations from ever happening.

    The current leadership must also now take responsibility for the current decline and stop “the blame game” blaming everything from the market to previous leaders to market saturation for their mismanagement – the buck needs to stop there & now. Many in the college have now caught onto the fact that this is a tactic to deflect criticism from the current (lost) leadership as the enrollments continue to decline, morale is currently very low and getting worse and many good people have been let go while some marginal performers were allowed to remain. You can only deflect your own 'cluelessness' for so long before people catch on that this can no longer be blamed on ‘things beyond your (supposed) control’ and this current administration is squarely responsible for the current and precipitous decline.

    Who is ultimately to blame for all of this? I’d say ultimately is the responsibility of whoever selected the current leadership team and allows them to remain when it is apparent that past and current performance is not acceptable.


  7. Helpful (5)

    "Poor mangement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Most staffs are friendly and collaborative

    Cons

    The management team is not good, they are dragging the college into a deep hole,

  8. Helpful (5)

    "Ever downward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Excelsior College full-time (More than 10 years)

    Pros

    None now. This used to be a great place to work. So much has changed. The company is being run into the ground.

    Cons

    Layoffs continue. Laid off another 45 people including many who have been there over 20 years and dedicated their life to Excelsior. No loyalty to employees. Cut benefits, cut pay, cut people. But kept people in the unit causing most trouble. Poor management decisions. Poor reorganization.

    Advice to Management

    None now. The ship is sinking faster than the Titanic. I’d advise the employees left to look elsewhere as this is not the end of the layoffs. They laid off almost 100 a year and a half ago and now 45 more with numerous one offs in between.


  9. Helpful (7)

    "From bad to worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Excelsior College full-time (More than 10 years)

    Pros

    Many of the staff are dedicated to the mission of the college and hard-working. They are supportive and a pleasure to work with.

    Cons

    Leadership has been and continues to be morally and managerially corrupt and bankrupt . There is no real diversity of opinion or of people which is bringing the college further down in a climate of complete mismanagement, misguidance, and mistrust. I fear daily for my job as do all of my colleagues. The situation is unbearable and only getting worse. The outlook is bleak . There is no one to trust in leadership . Everything has changed but the leadership.

    Advice to Management

    Do the hard working underlings at your college a service and pack up and leave! Stop providing our students with inferior educational opportunities that are only drawing lawsuits against the college for shoddy courses in nursing.


  10. Helpful (1)

    "former student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albany, NY
    Former Employee - Anonymous Employee in Albany, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Excelsior College (More than 3 years)

    Pros

    Some articulate advisors, but they seemed to always advise another degree

    Cons

    Costly and not enough hands on training.
    Inefficient lab and skills training

    Advice to Management

    Misuse of student generated funds
    has finally become obvious.


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