Exeter Group Reviews | Glassdoor

Exeter Group Reviews

Updated May 1, 2017
53 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Jonathan Kutchins
22 Ratings

53 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "No more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Boston, MA
    Former Employee - Consultant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Exeter Group full-time (More than a year)

    Pros

    Great benefits, wonderful colleagues, and the best manager I've ever had

    Cons

    It doesn't exist anymore. Very little communication between upper management and employees.


  2. "Good community, bad communication."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Consultant in Boston, MA
    Former Employee - IT Consultant in Boston, MA
    Negative Outlook
    Disapproves of CEO

    Pros

    Community - hired lots of young people who became close friends due to the emphasis on social events and an extended new hire training period.

    Cons

    Bad communication between upper management and employees. Poor human resources. Disorganized departments and projects.

    Advice to Management

    Be more transparent.

  3. "RIP Exeter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Boston, MA
    Current Employee - Consultant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice pay, great colleagues, keep travel points

    Cons

    Opaque leadership, no raises, long projects, lay off employees with no notice


  4. Helpful (1)

    "Exeter Group review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Consultant in Boston, MA
    Former Employee - IT Consultant in Boston, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Exeter Group full-time (More than 5 years)

    Pros

    Bright, interesting, dedicated colleagues. Challenging projects that include a range of different technologies and sectors. Typical flat structures and access to senior folks.

    Cons

    Informal career path and lack of reviews require individuals for plot their own course sometimes without significant feedback. All decisions from engagement staffing to strategic focus are funneled through one individual. - The organization struggles with internal communication to remote staff. - The organization struggles to keep remote staff engaged and active with internal initiatives. - Maintaining the organizational culture is a challenge due to the low management to junior resource ratio at headquarters.

    Advice to Management

    More communication. Allow staff to become proactive with internal efforts during "on the bench" periods. - Create a mentorship program. - Increase senior resource contact to junior resources when at headquarters.


  5. Helpful (1)

    "Great People, Great Results"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant, IT Strategy and Program Management in Boston, MA
    Former Employee - Senior Consultant, IT Strategy and Program Management in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Exeter Group full-time (More than 5 years)

    Pros

    - Exeter is full of excellent people. It truly has been an edifying experience. The level of professionalism, dedication, and talent surpasses all other business environments in my experience.
    - The nature of the work was demanding of time and focus. Nevertheless, there was always time to spend with my family, and there was always understanding and support from my colleagues when family events demanded my time and focus. Exeter sets a high bar in this area.

    Cons

    - All decisions from engagement staffing to strategic focus are funneled through one individual.
    - The organization struggles with internal communication to remote staff.
    - The organization struggles to keep remote staff engaged and active with internal initiatives.
    - Maintaining the organizational culture is a challenge due to the low management to junior resource ratio at headquarters.
    - Little internal career advancement opportunity.

    Advice to Management

    - Established some level of tiered management, and decentralize strategic decisions based on vertical practice/areas.
    - Incorporate remote staff into internal initiatives during "on the bench" periods.
    - Allow staff to become proactive with internal efforts during "on the bench" periods.
    - Create a mentorship program.
    - Increase senior resource contact to junior resources when at headquarters.


  6. Helpful (5)

    "College Seniors: Do Not Take This Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Boston, MA
    Former Employee - Consultant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - High pay for a recent grad position.
    - Chill happy hours and paid company off site to Vegas.

    Cons

    - Spent a significant amount of time unstaffed (aka "on the bench") with minimal assignments or opportunities for professional development. Many of us were paid to essentially twiddle our thumbs.

    - Management is deeply disconnected from employees and don't seem to care for their careers whatsoever. Very little insight into what the company is doing other than rumor and hearsay.

    - Exeter is an public IT systems configuration and implementation company, not a consulting firm in any typical sense. There is zero 'management consulting' here. This would be ok if the job was advertised as such, but we were recruited with the belief we would work in client-facing, strategic roles.

    Advice to Management

    Don't hire people you don't need. Don't deceive people about the actual nature of the company.


  7. Helpful (5)

    "College seniors - don't waste your time on this joke of a company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Boston, MA
    Former Employee - Consultant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Exeter Group full-time (More than a year)

    Pros

    Great salary for a first-year consultant, lots of camaraderie with fellow first and second years, swanky offices in the Pru

    Cons

    Terrible management, a micromanaging yet disconnected CEO, no support from human resources, no appreciation for exceptional work, little to no visibility into administrative and staffing decisions, poor organizational structure, no respect for employees' personal time/life outside of work, rampant cronyism, and limited future prospects for the software development direction in which the company is headed

    Advice to Management

    Learn how to truly value your employees - an annual trip to Vegas or Chicago is not a substitute for quality support, positive feedback, and opportunities for growth.

  8. "Good experience overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Boston, MA
    Current Employee - Consultant in Boston, MA

    I have been working at Exeter Group full-time (More than a year)

    Pros

    The people are great and it pays very well.

    Cons

    Upper management needs to improve considerably.


  9. Helpful (9)

    "Management Needs to Move Faster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Boston, MA
    Former Employee - Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Exeter Group full-time (More than a year)

    Pros

    It is better than many out-of-college jobs.

    Cons

    Exeter is approaching an average of one person quitting every month. Employees are dissatisfied with the lack of consistency in which Exeter treats their employees. There are hardly any review/feedback processes in place. The company does not manage expectations for their employees in a truthful manner; we were constantly lied to. I heard Exeter just started their first performance review in 2 years. There has been no compensation adjustments for almost 2 years. Exeter is a risky place to work at.

    Advice to Management

    Get it together. Your most valuable asset is your employees. Act on your promises. You can't make up for your HR inefficiencies with happy hours.


  10. Helpful (4)

    "Could be Better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Exeter Group full-time

    Pros

    Exeter provides awesome colleagues and a good paycheck. We have almost weekly company lunches/events. The CEO is a really smart guy and understands how to run his business.

    Cons

    There is no opportunity for growth in the company. Management provides no real incentives to work hard. Employees putting in 12-16 hour days are treated the same (or worse) as those putting in 5-8. Employees are often underappreciated for the work that they provide.

    Advice to Management

    Be more transparent and reward employees for going the extra mile. The company is getting to a size where top management are unaware of what each employee is doing and there is no process in place to do that.


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