Exl Service Reviews in New Delhi, India | Glassdoor

Exl Service New Delhi Reviews

Updated April 21, 2017
285 reviews

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New Delhi, India Area (India)

3.1
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Exl Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
177 Ratings

285 Employee Reviews

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Pros
  • Excellent place to work ,good work life balance (in 62 reviews)

  • Used to have a good work environment as well as management (in 68 reviews)

Cons
More Pros and Cons

  1. "Consultant-II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gurgaon, Haryana (India)
    Former Employee - Anonymous Employee in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Exl Service full-time (More than a year)

    Pros

    Not much hectic
    Lots of allowances

    Cons

    Mostly reporting work
    Lack of very good projects

    Advice to Management

    Bring some good projects


  2. "Good"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Gurgaon, Haryana (India)
    Former Employee - Anonymous Employee in Gurgaon, Haryana (India)
    Recommends

    I worked at Exl Service (More than a year)

    Pros

    Good to work with friendly and talented people

    Cons

    Nothing negative about the company


  3. "EXL Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Executive in New Delhi (India)
    Former Employee - Customer Care Executive in New Delhi (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Exl Service (More than a year)

    Pros

    Good company to work with for beginners and fix job as company does not fire anyone till you do some big blunder!

    Cons

    Base Salary less otherwise no problem


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  5. "Employee centric company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claim Administrator in New Delhi (India)
    Former Employee - Claim Administrator in New Delhi (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Exl Service full-time

    Pros

    International brand and employee centric company

    Cons

    Food quality not good, less opportunities for growth

    Advice to Management

    Should not make frequent changes of employees from one process to another


  6. "Business analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Gurgaon, Haryana (India)
    Former Employee - Business Analyst in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Exl Service full-time (More than a year)

    Pros

    Work Life balance , good and diverse projects in banking, retail and insurance , defined and better promotion cycle than the competitors , regular communication with the direct clients

    Cons

    Business and technical knowledge can be gained if you are proactive to learn from your side otherwise it is limited

    Advice to Management

    Treatment of tier 1 college people is far far better than other college people , difference is day light , should be a little better


  7. "Good Commpany"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Noida (India)
    Former Employee - Senior Associate in Noida (India)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good place to work. Its Great company. good management.

    Cons

    no downsides.Growth rate is slow. overall is good


  8. "Flexible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Gurgaon, Haryana (India)
    Current Employee - Senior Manager in Gurgaon, Haryana (India)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Exl Service full-time (More than 10 years)

    Pros

    Flexibility, Age group of peers, Location- centrally located, employability for all age groups and salary brackets, provides diverse industry exposure

    Cons

    Business Model of it being an Outsourced partner, lack of communication from leadership, lack of Vision, gaps in policies, less scope for individual development and growth

    Advice to Management

    Must Communicate changes, strategies and vision to employees. Transparency is the need


  9. "Good Company to Start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Noida (India)
    Current Employee - Financial Analyst in Noida (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exl Service full-time (More than a year)

    Pros

    Provides the best learning growth.

    Cons

    Employee growth opportunities are less


  10. "Good for freshers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Gurgaon, Haryana (India)
    Current Employee - Business Analyst in Gurgaon, Haryana (India)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Exl Service full-time

    Pros

    Good learning Exp experience for freshers

    Cons

    No parity in payscale structure


  11. "Overall"

    Star Star Star Star Star
    Current Employee - LAM in Noida (India)
    Current Employee - LAM in Noida (India)

    I have been working at Exl Service full-time

    Pros

    Lot of pressure, stress will make you good candidate

    Cons

    A lot, not worth it

    Advice to Management

    Already given , nothing works



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