Exl Service Reviews | Glassdoor

Exl Service Reviews

Updated May 21, 2018
1,030 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Exl Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
563 Ratings

1,030 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Poor hr policies, no work life balance (in 56 reviews)

  • No work life balance (Client centric) - No leaves will be granted because of huge client billability (in 20 reviews)

More Pros and Cons

  1. "um nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Exl Service part-time (Less than a year)

    Pros

    they have an accomodating staff

    Cons

    working on graveyard shifts is awful

    Advice to Management

    more incentives


  2. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Exl Service full-time (More than 3 years)

    Pros

    Bonuses are plenty if talent presented properly

    Cons

    You get stuck in one project. Chances of transfer to other projects are tough.

  3. "consultant 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Exl Service full-time

    Pros

    I like they have good projects and friendly environment.

    Cons

    Workload could be the problem depending on your project.

    Advice to Management

    it's pretty good.


  4. "If you're not kissing a..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tampa, FL
    Current Employee - Customer Service Representative in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Exl Service full-time (More than a year)

    Pros

    Meet some really amazing people! Benefits are great, if you pick the right plan. They separate your Sick days from your PTO.

    Cons

    This place is so "clicked-up" it's ridiculous. From managers to the people working in HR. If you're not kissing their a... you won't last long. They will fire good, hard working employees over those hardly doing any work simply because they're opening their a... cheeks and kissing enthusiastically.

    Advice to Management

    YOU NEED TO LISTEN TO YOUR EMPLOYEES!!!! I'm talking about the little people. Half of your management SHOULDN'T be in management let alone employees at the company.


  5. "Business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great opportunity to learn industry experience

    Cons

    salary is not that competitive compared with other consulting firm


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Exl Service full-time

    Pros

    People are great. Hard, smart and fierce.

    Cons

    Hardest workers are not promoted. Every decision by mgmt is strategic.


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Exl Service full-time

    Pros

    Can learn data analytics
    Projects are important to client, can have impact on business

    Cons

    Not diverse from industry perspective
    Low pay/bonus
    Infrastructure is poor (travel, expenses, laptops etc.)
    Brand

  8. "Life@EXL"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Exl Service full-time (More than a year)

    Pros

    Stick ability , Stability & Learning Opportunities

    Cons

    Salary Packages & cost cutting


  9. "Two years on Board!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at Exl Service full-time (More than a year)

    Pros

    Truly like what I do

    Cons

    communication can be inconsistent at times


  10. Helpful (1)

    "Senior Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Exl Service full-time (More than a year)

    Pros

    Good growth opportunities
    Chance to lead projects and teams from the start

    Cons

    Unstructured
    Lots pf politics at senior management level

    Advice to Management

    Transparency in projects
    Access to senior management to get a vision of what the firm is about


Showing 1,030 of 1,047 reviews
Reset Filters