Exl Service Reviews | Glassdoor

Exl Service Reviews

Updated August 16, 2018
1,120 reviews

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3.3
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Approve of CEO
Exl Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
613 Ratings

1,120 Employee Reviews

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Pros
Cons
  • "Poor hr policies, no work life balance" (in 56 reviews)

  • "No work-life balance, management should pay attention to this" (in 20 reviews)

More Pros and Cons

  1. "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in New York, NY
    Current Employee - Senior Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exl Service full-time (More than 3 years)

    Pros

    Smart People to work with. Great Projects and Experiences to work on.

    Cons

    Benefits could be better : No maternity leave currently


  2. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Manila, Dallas, AL
    Current Employee - Sales Associate in Manila, Dallas, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exl Service full-time (More than a year)

    Pros

    Competitive salary and other benefits.

    Cons

    High work load, employee engagement not emphasized

    Advice to Management

    Provide more growth opportunities

  3. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exl Service full-time (Less than a year)

    Pros

    work-life balance, Flexibility, decent brand

    Cons

    Monotonous work, slow learning path


  4. "accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Exl Service full-time

    Pros

    - good team work in the office

    Cons

    -no opportunity for growth

    Advice to Management

    N/A


  5. "Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Exl Service full-time (More than 3 years)

    Pros

    good company to start
    good compensation

    Cons

    I do not find any cons


  6. "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Exl Service full-time

    Pros

    Get to travel a lot

    Cons

    Bad culture and slow growth


  7. "It is a great company to work at with good perks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Transcriptionist in Tampa, FL
    Current Employee - Medical Transcriptionist in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exl Service full-time (Less than a year)

    Pros

    Great benefits and good team managers.

    Cons

    None as of right now.

  8. "Low"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend

    I worked at Exl Service (Less than a year)

    Pros

    No pro's. Unfair hiring and orientation extremely poor

    Cons

    No good reason to work for discriminatory poorly managed company

    Advice to Management

    Look at your managers closely...discriminate, harassment and liars.


  9. "Not Bad"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Exl Service full-time

    Pros

    Better than other company for freshers.

    Cons

    Charge for if having food and food quality is not good.


  10. "Job experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Exl Service full-time (More than a year)

    Pros

    Dealing with UK clients helps improve communication skills and also understand their culture

    Cons

    Pays very less and there is no growth opportunity

    Advice to Management

    All the employees should be treated equally nad should be given equal opportunity


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