Expedia Group Lodging Partner Associate Reviews | Glassdoor

Expedia Group Lodging Partner Associate Reviews

Updated Nov 5, 2019

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3.4
79%
Recommend to a Friend
83%
Approve of CEO
Expedia Group CEO Mark Okerstrom
Mark Okerstrom
7 Ratings
  1. Helpful (1)

    "Recommended if you love Micro Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lodging Partner Associate in Prague
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Expedia Group full-time for more than 3 years

    Pros

    Good culture and nice environment.

    Cons

    proposes and development plans always interrupts with daily rushes certain group of people / manager cares more their career rather than employees Instead of keeping experienced workers inside and promote, they prefer rather exhausting them and made them resign

    Expedia Group2019-05-31
  2. "Lodging Partner Asscociate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lodging Partner Associate in Kuala Lumpur
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Expedia Group full-time for more than a year

    Pros

    Work-life balance Great benefit - encourage you travelling Many activities like sport/ dance, etc No overload work, detail career path, monthly catch up with manager for individual development

    Cons

    Need to improve technology to avoid system down, delay of work.

    Expedia Group2019-03-05
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  4. Helpful (8)

    "This is a call center."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lodging Partner Associate in Petaling Jaya

    I worked at Expedia Group full-time for more than a year

    Pros

    Great working environment with good benefits. Salary pay is highly competitive.

    Cons

    Job scope is not fully disclose in job description. Take Lodging Partner Associate as an example, the position sounds like Partnership based role when it is basically a call center agent answering phone and email inquiries from hotels partners. High turn overs due to the nature of the job. Upper management often failed to listen to feedback or address complaints.

    Expedia Group2019-02-13
  5. Helpful (4)

    "Lodging Partner Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lodging Partner Associate in Prague
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Expedia Group full-time for more than 3 years

    Pros

    Modern Company, International, Easy to Learn & Sharing, Good & Wider Experience Regarding Career. A good start-up for Junior to Senior.

    Cons

    Quite visible Nepotism. Some group of people rules the whole Office and brings their friends, support their back as Expedia Group their family business. Lack of Creativity, Lack of Development Plan, Unfairness, Favoritism, Robotic Number Orientalist Fetishism. High ignorance toward interpersonal, alternative, creative mind-set people unless they do not agree their point of view. Expedia Group Prague Office in... general has problem regarding not letting you to play a significant role in change, rather they prefer to change you and make you accept their rules as military duty. (Mainly my experiences in Prague Office, and at least 75% people think like that )

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    Advice to Management

    Focus on more to creativity & appreciate the intelligence. Try to keep the employee in your hand. They run your business, they are your face, hand, legs. More focus here to take care of them. Finally, I kindly ask them to improve mid-management, supervisor & managers. Half of them really not employee friendly and approaches the employees as milk giver cow.

    Expedia Group2019-01-25
  6. Helpful (2)

    "Not for those who value creativity and freedom at work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lodging Partner Associate in Kuala Lumpur
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Expedia Group full-time for less than a year

    Pros

    Benefits are good. Pay is highly competitive. Pantry is fully packed with free drinks and snacks. Many employee freebies.

    Cons

    Recruiters and Interviewers do not fully disclose the job scope. Make Lodging Partner Associate position sounds like Partnership based role when it is basically a call centre agent answering phone and email inquiries from hotels on Expedia. Inflexibility and micromanagment due to the call centre nature of the job. Many complicated procedure to go through, just to do one simple thing. Lunch time is different... and decided for you everyday. You are always timed. Seems to be stuck in old ways of management which does not suit the younger employees. High turn overs, within a couple of months for new hires. Very little internal transfer or promotions.

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    Advice to Management

    Avoid force selling jobs. Most will come in only to find out it is completely different and lower than expectations. Then they will leave. Lodging Partners are also suitable for those with interest in customer service.

    Expedia Group2019-01-25
  7. Helpful (1)

    "Good place to start; you need to consider other options after a year there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lodging Partner Associate in Prague
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Expedia Group full-time for more than a year

    Pros

    Nice working environment; easy job tasks; they recently raised up the salaries; nice modern office

    Cons

    no meritocracy; you need to grow a network of people in order to upscale your career; some times there is too much drama for no apparent reason;

    Expedia Group2018-12-06
  8. Helpful (2)

    "Lodging partner associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lodging Partner Associate in Prague
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Expedia Group full-time for more than a year

    Pros

    Coffee, soft drinks, location, interior design, benefits

    Cons

    I spent in Expedia over 1 year and my experience is not bad not good,it is a good company to start working in Prague, you receive bunch of benefits, but..mind that you working schedule is FIXED mostly 9-6, you have to work weekends, you have to logout from system when you want to for toilet. You receive many calls from hoteliers they do not know anything about product, you spend with them a lot of time explaining... functionality of our systems. The worst in open space is big sceen tracking calls, try to not take a call or drop or have waiting call, teamleads push you not to loose any call even though you are already working on difficult case.

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    Advice to Management

    Stress people less, give them opportunity to grow, pay them equally, reduce pressure, give value to employees

    Expedia Group2018-07-01
  9. "Lodging Partner Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lodging Partner Associate in Prague

    I worked at Expedia Group full-time for more than a year

    Pros

    Benefits, Pension Plan, Coworkers, Office

    Cons

    Work schedule, promotions, no multisport card

    Expedia Group2018-05-14
  10. Helpful (1)

    "Overall company review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lodging Partner Associate in Prague
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia Group full-time for more than a year

    Pros

    Good working environment Benefits Inside opportunities for other positions

    Cons

    Not so good HR at least in Prague office (they are in desperate need of a change...) Salary could be much much better

    Advice to Management

    Pay attention to what a good employee asks you - that could be increase salary or assist to gain a new position.

    Expedia Group2017-12-21
  11. "Lodging Partner Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lodging Partner Associate in Prague
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Expedia Group full-time for less than a year

    Pros

    Okay Salary, Good benefits Easy Job nice office a very cultural mixed environment

    Cons

    No future advancement , disregard of employees and their needs very entry level position without proper skills requirements a very strict polices with lack of reasoning

    Advice to Management

    management must be more professional and qualified

    Expedia Group2018-01-03
Found 34 reviews