Expedia Group Employee Reviews about "work life balance"

Pros

Outstanding Team Members and Great Benefits. Expedia offers a welcoming and diverse environment.

Cons

Depending on the project finding a work-life balance can be difficult. Training for the role was minimal and all training was derived through relationship building and self-study.

Pros

- Work/life balance was good - Smart, helpful colleagues - Nice office and location

Cons

- Layoffs, 12% of workforce, due to 1 quarter of below-forecast financial performance - Snide remarks from upper management about work/life balance, calling into question the future of this benefit

Pros

Very fast paced and challenging environment

Cons

Work/life balance isn't what it used to be. The move to Seattle is difficult for east siders

Pros

Expedia is a great company overall, if you are comfortable with a large corporate environment. They provide good benefits and a nice downtown office. I absolutely loved this company and this job before a particular person came into their management position. I was passionate about the business and excited for what was next.

Cons

I had my work/life balance privileges "suspended" for 2 months (eligible after 6 months, I received at 8 months with the company). She allowed other employees on our team who had been working here for less than 6 months to work from home and leave early for things such as hair appointments, while denying every request I made in this regard. These instances were a huge deterrent to me, and my confidence level plummeted, as I was being treated obviously differently than my peers. I had many meetings with my manager about the management and feedback style that works best for me, as well as what I respond best to as an employee. She continued to disregard my requests and only notify me of mistakes and shortcomings, never an encouragement nor a thank you. The continuous negativity towards me took a real toll on my morale as an employee. My manager's way of "coaching" me was to reiterate that me working for Expedia was like “trying to fit a round peg in a square hole” and that it would be “very mature” of me to decide that this job isn’t for me. In my opinion, because of someone who’s role is to grow and develop a team of people, I felt extremely discouraged and almost pushed out. I felt marginalized, disrespected, and discouraged by my manager almost every single day, and this took a sincere toll on my confidence and self-respect.

Pros

One of the highest paying call centers in the area. In this position you speak to hotel staff, and are kept one step removed from sympathy seeking, needy, entitled customers.

Cons

Training is less than sufficient. You're learning an entire trade in four weeks, when it should really take a minimum 3-6 months. The amount of software, login names and passwords seems entirely unnecessary. They use software that is extremely non-intuitive and complicated. It's a headache to maneuver through buggy interfaces and trying to make sense of each prompt that reads like computer coding. Despite not being there for a very long time I've noticed that many of the floor support for the trainees are in that position as an excuse not to be on the phones and know the right people to get them off. I found out during training that a particular floor supporter requested to be allowed not to assist me because my "Arabic" appearance made her feel scared of me. so every time I needed help doing my I job I was waiting 15-20 minutes for assistance while I had someone on the phone. I thought that was just vile that this person felt so secure in her job that she openly expressed a discriminatory attitude to a manager and that manager ended up indulging her. The trainer himself was visibly annoyed, and would bite heads off when anyone outside of this one girl asked him questions. The training class felt like he was carrying on a private conversation that everyone else had the nerve to interrupt. Pretty much everyone fell behind in class, because of his training style of giving short to the point responses, or burying people in word-salad information. There was already a feeling of walking on thin ice during training. My experience has lead me to believe that managers, and supervisors are on a power-trip and think they really are intimidating just because people are going to go along with what they say to avoid being fired. It's likely the lack of work-life balance the causes the management to think that about themselves. The constant feeling of being on thin ice will eventually backfire when being unemployed seems better than the high stress of having to have your life on suspense and having to dodge bullets every day with just the reward of being able to do it the next day. The contracting to FTE process is so disingenuous that I don't expect to be converted to FTE, and that's if I even make it that long in that company. They withhold and are vague about any information about becoming a FTE. Judging from other promoted staff I'd say It's a total popularity contest you win by bringing food to work, looking a certain way, and socializing with the right people outside of work. It's difficult to have the confidence to do your job, while being grilled by unreasonably hostile supervisors who tell you that you're not doing anything right and shave your self-esteem down to a small nub that's only enough to simply get out of bed in the morning.

Pros

Great people Benefits Travel benefits Lots of work

Cons

Compensation Growth Work life balance