Expedia Reviews in London, England | Glassdoor

Expedia London Reviews

Updated June 22, 2017
174 reviews

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London, England (UK)

4.4
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174 Employee Reviews

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Pros
  • You get to be part of an industry-leading company while work-life balance is still achievable in the Market Associate position (in 360 reviews)

  • work environment compared to Amazon (in 149 reviews)

Cons
  • Very demanding, need better work life balance (in 86 reviews)

  • High upper management has in the last 3 years or so started cronyism (in 46 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Marketing Manager in London, England (UK)
    Current Employee - Senior Product Marketing Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Good Benefits and Pay
    Great Teams
    Lots of autonomy
    Still feels like a startup

    Cons

    The company is growing super fast, and the teams are constantly changing and recruiting, this can cause a lot of noice within teams and they get distracted

    Advice to Management

    Trust your teams more, it's a smart group of people, instead of leading from the front, let your team sort it out. Delegate more


  2. Helpful (2)

    "ok but getting worse with growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Expedia full-time (More than 5 years)

    Pros

    great benefits and great travel culture

    Cons

    with growth we lose the nice culture especially in the LPS area

    Advice to Management

    try and keep same nice culture going and stop taking in bad hires

  3. "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in London, England (UK)
    Current Employee - Senior Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 5 years)

    Pros

    Great inclusive working culture based on mutual respect and the desire to bring the company forward through the power of technology. Decisions are made based on data / evidence based. Excellent work / life balance. Decent pay not amazing.

    Cons

    Complex matrixed organization making the decision process and speed of delivery very slow wherefore people are not encouraged to take ownership.

    Advice to Management

    Simplify organisational structure. Improve speed of delivery. Encourage entrepreneurship.


  4. Helpful (2)

    "Great workplace, can be hard to do career progression"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Product Manager in London, England (UK)
    Former Employee - Technical Product Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expedia full-time (More than 3 years)

    Pros

    Working environment and work life balance are second to none. Great perks as well and good wages, in line or above market average. Opportunities to work with teams across multiple time zones and as well as travelling providing you're senior enough in the company's hierarchy.

    Cons

    It can be hard to be promoted and do career progression if you don't know the right people and you don't work in a team with high visibility projects across your department.

    Advice to Management

    Focus more on managing and coaching your direct reports and less on maintaining senior management over-informed most of the time.


  5. Helpful (4)

    "Best Employer I've Ever Had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Manager in London, England (UK)
    Current Employee - Customer Experience Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Although I've never worked for such a large, global employer before, Expedia Inc. are, hands down, the best employer I've ever had. It's the right mix of perks, working for such a big player (structure, benefits, development, technologies and tools) but still with enough work to do (enough opportunity) for you to make your mark and actually make a difference for customers and for the business. Lots of vacancies because of growth (not attrition), fairness and consistency all round.

    Cons

    Can sometimes feel difficult to drive change, as the business is so vast. Change can be quite slow-paced at times, because of this.

    Advice to Management

    Work to a true agile, dynamic environment - don't just say we're agile :)


  6. "Partner Marketing Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner Marketing Associate in London, England (UK)
    Current Employee - Partner Marketing Associate in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Great place to work.

    Cons

    No cons that I can think of at this time.

    Advice to Management

    Keep up the good work.


  7. Helpful (3)

    "Politics is getting in the way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Great people, fun atmosphere, like a media agency, but in house.

    Cons

    Politics and awful time to implement and execute. Diversity is only between white men and now women.

  8. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Young colleagues from a variety of different backgrounds and cultures - always makes for a great working environment!

    Cons

    Seems like the company hasn't accepted how large they are - needs to stop portraying itself as a hip, entrepreneurial environment as it's no longer that.


  9. "Great overall company with good career opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Rating Specialist in London, England (UK)
    Former Employee - Hotel Rating Specialist in London, England (UK)
    Recommends
    Approves of CEO

    I worked at Expedia full-time (More than 3 years)

    Pros

    Company seriously support your improvement ideas.

    Cons

    none, but I have to put at least 5 words in this section


  10. "Best place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DB Developer in London, England (UK)
    Current Employee - DB Developer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 8 years)

    Pros

    A lot of scope to learn new technologies
    Employee friendly
    Nice work life balance
    A very unique and diverse culture

    Cons

    Need to be a bit more organised on documentation side with projects running on a minimum ones

    Otherwise overall a good company


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