Expedia Reviews | Glassdoor

Expedia Reviews

Updated December 16, 2017
2,184 reviews

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3.9
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Expedia President and CEO Mark Okerstrom
Mark Okerstrom
58 Ratings

2,184 Employee Reviews

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Pros
Cons
  • Little bit problem for work life balance if you are keen to learn new things you have to give more times to office (in 91 reviews)

  • Expedia continues to higher terrible people managers, whom have never managed people and then are not monitored by upper management (in 47 reviews)

More Pros and Cons

  1. Helpful (54)

    "move over merits, politics are here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Bellevue, WA
    Former Employee - Senior Software Engineer in Bellevue, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Expedia (More than 10 years)

    Pros

    -modern work culture w/ emphasis on diversity and social responsibility
    -in 80th to 90th percentile, overall, for innovation and methodology and tech
    -very good benefits overall, you are actually expected to use your PTO
    -very stable financially and gaining share
    -excellent CEO, creme de la creme IMHO

    Cons

    -programs come and go like the wind, i.e. very inconsistent
    -lethargic mid to long term discipline and vision
    -mentorship programs do not exist
    -poor work space planning and slow to react; very very crowded
    -fat middle management layer riddled with outdated skills and indecision
    -advancement relies on political posturing and games rather than merit and vision
    -very poor equity programs/distribution for anyone not in senior management
    -below avg. retirement plan options

    Advice to Management

    good tech people are leaving because you won't address the infected management and director layer riddled with incompetence and political posturing


  2. "Software engineer II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer-II in Bellevue, WA
    Former Employee - Software Engineer-II in Bellevue, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Expedia (More than 3 years)

    Pros

    Good benefits
    Faster onboarding of new technologies

    Cons

    Not enough push from management to solve challenging problems

    Advice to Management

    Encourage developer to solve challenging problems

  3. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Manager
    Former Employee - Market Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Expedia full-time (More than 3 years)

    Pros

    Great place to work, good benefits, fast paced.

    Cons

    Best to work here if you are a millennial, 35+ folks (if not in mgmt) will struggle to fit in.


  4. "Lodging Support"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Expedia full-time (Less than a year)

    Pros

    Great company... Good benefits...

    Cons

    None... none... none... none... none


  5. Helpful (1)

    "Terminated Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Consultant in Las Vegas, NV
    Current Employee - Travel Consultant in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (Less than a year)

    Pros

    It is quite appropriate that the reviews from former employees are negative. Just look at how horrible the grammar is and we can understand why they didn't make it past original testing and longevity with the company. Expand your horizons and knowledge base with a touch on intellectual capacity and you will go farther than you have.

    Cons

    Recruitment needs to be more selective on their candidates.


  6. "Technology Operations Manageer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 8 years)

    Pros

    Target rich environment, Global perspective, Already gender balanced - 51% female

    Cons

    Often do not vet technologies and select Mom & Pop vs. global enterprise solutions
    Frequently drawn to the new bright and shiny and not the best

    Advice to Management

    Focus on quality and continual improvement vs speed to delivery. Speed is a function of quality, and it is not the other way around.

    Employ a management by objective approach with a focus a handful of major goals, instead of willy nilly all things to everyone and everything.


  7. Helpful (1)

    "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Bellevue, WA
    Current Employee - Senior Software Engineer in Bellevue, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    * Work Life Balance
    * Interesting problem space
    * Design decisions generally at the appropriate technical level
    * Intelligent co-workers

    Cons

    * Management unable/unwilling to prioritize and keep with priority for longer than a few months
    ** The above negative affects the clarity of vision and does not allow everyone to push behind a given objective to make a meaningful impact
    * Ineffective managers are rarely managed out

    Advice to Management

    Clarity of vision is a must to get everyone moving in the same direction. Look at your managers, who is talking and who is completing what they talked about? Some managers are able to get the desired outcome, while others have good thoughts, but the execution is poor. Evaluate on execution, not on intent. Act on that evaluation.

  8. "Cool tech firm - great culture and great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very young and energetic environment. Great training program and info for new hires.

    Cons

    The work is not really challenging if you are the type that you want something new every day


  9. "Travel Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Expedia full-time

    Pros

    The benefits were pretty great

    Cons

    The commission structure was changed to be a joke.

    Advice to Management

    Make your agents be honest to the customers.


  10. "Great for Individual Contributors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Expedia full-time

    Pros

    No formal vacation tracking, casual environment, decent benefits, flexible work environment

    Cons

    Hard to progress/get promoted unless you move teams, the culture feels forced and there is little socialization outside of the office, not a lot of visionary leaders

    Advice to Management

    Invest in your people-leaders and building high performing teams


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