Expedia Reviews | Glassdoor

Expedia Reviews

Updated June 21, 2017
1,980 reviews

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Full-time Part-time

3.8
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1,980 Employee Reviews

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Pros
Cons
  • Very demanding, need better work life balance (in 86 reviews)

  • High upper management has in the last 3 years or so started cronyism (in 46 reviews)

More Pros and Cons

  1. Helpful (3)

    "Floor Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Springfield, MO
    Former Employee - Supervisor in Springfield, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Expedia full-time (More than 5 years)

    Pros

    Strong supervision from department manager.

    Cons

    Too much of being micromanaged. My manager directed me to write up employees but then would go behind my back to these same employees and claim I was wrong to have done it. I feel this caused the line staff to lose faith in my fairness.

    Advice to Management

    Be consistent with your policies!


  2. Helpful (1)

    "Its a good place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineer in Bellevue, WA
    Former Employee - Software Development Engineer in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expedia full-time (More than 3 years)

    Pros

    Great work life balance ... travel benefits

    Cons

    compensation is low compared to other tech companies in the area

  3. "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lodge Associate in Springfield, MO
    Current Employee - Lodge Associate in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    good company. a lot of promotion opportunites

    Cons

    bad middle management. local management is poor

    Advice to Management

    dont treat the workplace like it's a middle school


  4. "Software developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bellevue, WA
    Current Employee - Software Engineer in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 5 years)

    Pros

    The company is good, good work culture. Work is good too, get to work on new things

    Cons

    They pay less, no free food, should be more active


  5. Helpful (2)

    "Expedia Bellevue"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends

    I have been working at Expedia full-time (More than a year)

    Pros

    not too intense, nice people, great benefits

    Cons

    not great salary at lower levels


  6. "Great Company but grew to fast!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Orlando, FL
    Former Employee - Area Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expedia full-time (More than 8 years)

    Pros

    when I started with Expedia, it was a small company that had a more family style culture. But with all the recent acquisitions, it feels like just another big company. Now, Market Management is so large and with reorganisation happening across the globe, many people are getting laid off or transferred.
    Pros: Work/Life balance, Insurance programme, Fitness reimbursement, Travel voucher, employee referral travel certificates, free sodas, and many happy hours.

    Cons

    Growth was too much and too fast as the company is loosing it's family identity and seems to be looking at the bottom line more than employee culture 5+ years ago.

    Advice to Management

    Reduce hiring and go back to the lean and mean team you used to be. Stop trying to be Booking.com as the Expedia employees are starting to feel like the treatment is not unique anymore.


  7. Helpful (3)

    "Cool place to work if you are going nowhere. Probably HQ are different, this comment applies for Dallas office. Racism."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Lodging Analyst in Dallas, TX
    Former Employee - Lodging Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expedia full-time

    Pros

    Dress Code
    Relaxed environment
    Amazing Coffee
    Nice Offices
    Good Benefits

    Cons

    Racism: Not as a company policy I must say, but as a consequence of creating ghettos into the company. For example there is not even one hispanic or black person at the market team at Dallas Office.
    No Career Path
    Double standard ( No latin people allowed on fifth floor)
    No holiday
    Limited diversity

    Advice to Management

    The CEO and other upper management are great. I find them candid, open and inspiring. Local management is a different story. Disconnected from their people, check only macro numbers and from high altitude. No very involved.
    Allow people to grow, create career paths. Diversify your hiring.

    Expedia Response

    Jun 14, 2017 – Manager, Talent Acquisition Programs

    We work hard at creating a culture of fairness and transparency and are sorry that your experiences have not been in line. If there are any specific issues that you wish to share, we have a ... More

  8. "Great benefits and relaxed engineering culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Bellevue, WA
    Current Employee - Senior Software Engineer in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 5 years)

    Pros

    Lots of employee perks. Strong benefits. Decent work/life balance.

    Cons

    Especially in an engineering role, it's far better to work under a "brand" or other profit center. While the pressure may be a bit higher, you will get more funding sooner for improvements and technical leadership are more likely to test ideas.

    This is considerably less true within IT, eCP and other shared services.

    Advice to Management

    For over 5 years I've witnessed the transition from 50/50 tech company/travel company, to 30% tech and 70% travel. I get it, the tech is a means to an end goal of selling travel. Though with some major technology boulders to overcome, you need a more prescription strategy than "make sure it scales".


  9. Helpful (1)

    "Expedia - great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Chicago, IL
    Former Employee - Human Resources Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expedia full-time (More than 5 years)

    Pros

    Great place to work. Travel benefits. Good atmosphere good people.

    Cons

    Advancement opportunities are few. Hard to move up unless you are in a specific department.

    Advice to Management

    Career development


  10. "Team Lead, Lodging Partner Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends

    I worked at Expedia full-time (Less than a year)

    Pros

    salary and benefits are great. management, from low to highest levels, is very approachable and happy to get feedbacks from employees. opportunities to be involved in projects with other departments that make you better understand the overall picture.

    Cons

    talent acquisition strategy seems to be focused only on recruiting young people, just graduated and with zero opportunities to negotiate their salary. no way to jump from a support role to a commercial one.

    Advice to Management

    management should work on a closer integration between support and sales and find ways to make them cooperate.


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