Expedia Reviews | Glassdoor

Expedia Reviews

Updated April 25, 2017
407 reviews

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2.9
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407 Employee Reviews

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Pros
Cons
  • Very demanding, need better work life balance (in 85 reviews)

  • High upper management has in the last 3 years or so started cronyism (in 46 reviews)

More Pros and Cons

  1. "Software Development Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineer in Bellevue, WA
    Former Employee - Software Development Engineer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Expedia full-time (Less than a year)

    Pros

    - Overall work-life balance is great with flexible work hours and schedules but this can be team dependent
    - Generally very friendly and nice people with a mostly relaxed and laid-back work environment
    - Decent benefits including travel and wellness reimbursement, travel discounts, standard 401k matching, good vacation policy, healthcare, and matching charitable donations
    - "Test and Learn" culture makes data the main driving force for product decisions

    Cons

    - Generally poor middle management and heavy politics at management levels
    - Some engineering teams have bad ratios of technical product managers/engineering managers to developers that create too much overhead and slow initiatives down
    - TPMs with limited to no technology background that act solely as facilitators rather than adding the engineering value that developers need (adding to the overhead)
    - Very unclear promotion paths and requirements. This causes a clash between the diversity initiatives and the meritocracy that the company preaches and can lead to a sentiment of unfairness during promotion cycles.
    - Overall average engineering quality with some exceptions. Unable to maintain solid talent from leaving to other companies in the area (seems like Amazon is becoming a top destination)
    - Lack of mentorship and support for new hires and new grads which makes it difficult to maintain and foster talent within Expedia.
    - Legacy services and processes across all teams and orgs. There are active programs and initiatives to become more modern, but it's still a long ways away until the company gets to that point. Each team can have their own engineering and process pipeline which creates redundancy across the engineering organizations.
    - Expedia advertises itself as a tech company, but the culture of average compensation makes the company lag behind tech companies in the area.
    - Constantly playing catch-up to competitors which creates less opportunities to pursue features that innovate or distinguish Expedia in the market
    - Some product decisions feel short-sighted. Just because the conversion numbers are good does not mean it is good in the long run.

    Advice to Management

    - Keep pushing initiatives to look into employee happiness and making adjustments or improvements. This is preached at the top but needs to trickle down to middle management. The Glassdoor rating for Expedia has been dropping for a reason.
    - Keep fostering transparency and openness. Take all feedback seriously. Some questions asked may seem ridiculous, but if they're being asked that means there is not enough transparency into the matter.
    - Push harder on initiatives to modernize the technology stack and performance. There should be no excuses as to why the website is as slow as it is right now.
    - Don't be afraid to try to improve or remove poor performers and management
    - The management stack can be much leaner


  2. "Not bad. Not great either"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Manager in Seattle, WA
    Current Employee - Market Manager in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Expedia full-time (More than 5 years)

    Pros

    Travel perks. Wellbeing allowance (Gym membership). Annual leave slightly higher than other companies. Stress is still comparably tolerable. No excessive workload

    Cons

    Mediocre technology. Higher management don't see how the world have advanced and still live with obsolete systems. We kind of leave a lot of money in the table

    Advice to Management

    Hire better technology people. Do not spend billions in acquiring other companies while your technology needs a lot of investment.


  3. Helpful (3)

    "less efficient more politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Manager in Bellevue, WA
    Current Employee - Engineering Manager in Bellevue, WA

    I have been working at Expedia full-time (More than 5 years)

    Pros

    Work life balance, interesting travel spqce

    Cons

    Slow tech innovation, business not doing as we)

    Advice to Management

    Need stronger technical leadingship


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  5. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (Less than a year)

    Pros

    nice people, helpful co-workers, casual dress, great work-life balance, great benefits, great business model, great size company - not too big not too small, management has good vision and solid execution

    Cons

    review process is not consistent from group to group, passive aggressive culture

    Advice to Management

    You say your culture is about transparency. You are great about being transparent about data but many of your managers are not transparent.


  6. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Bellevue, WA
    Current Employee - Director in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Overall Expedia name and culture is good.

    Cons

    Slow in making innovative creative changes to the business.


  7. Helpful (3)

    "Large company - different teams provide different experiences"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Neutral Outlook
    No opinion of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Nice benefits, opportunities to move around teams, friendly people, most teams allow for flexible work from home schedules, fast-paced work

    Cons

    A great deal of politics, teams shuffle around a lot, engineers are disconnected from business decisions, sometimes too fast-paced


  8. "Accounting Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Bellevue, WA
    Former Intern - Anonymous Intern in Bellevue, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Expedia as an intern (Less than a year)

    Pros

    Great PTO, laid back environment, people are friendly, nice office, perks, and great pay.

    Cons

    Culture varies by team and there is not much cohesion. You can get lucky and get a great boss or not so much. People did not seem super happy with their jobs and were all happy to leave when 5 o'clock rolled around. My team was overworked. Not a lot of help between departments probably as a result of acquiring too many companies too fast without giving employees time to catch up.

    Advice to Management

    Hire more full time workers instead of contractors. Develop a better system to organize the company, very confusing from an accounting perspective. Train managers of teams so they have leadership experience.


  9. Helpful (1)

    "Review for software developer roles at Expedia"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Bellevue, WA
    Current Employee - Senior Software Developer in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Decent work life balance. If you are good you can climb up the ladder very fast.

    Cons

    Too many teams spread across the geography. Compensation is too low as compared to companies in and around Seattle.


  10. Helpful (2)

    "Used to be Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Bellevue, WA
    Current Employee - Senior Product Manager in Bellevue, WA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Expedia full-time

    Pros

    Caring Leadership, great co-workers, good travel benefits

    Cons

    Tough industry, lots of bureaucracy, not innovative. Focus on short term profits takes away from long term innovation.

    Advice to Management

    Stop chasing short term gains and focus on bigger bets.


  11. Helpful (1)

    "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner Assistance Coordinatir in Dallas, TX
    Former Employee - Partner Assistance Coordinatir in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expedia full-time (Less than a year)

    Pros

    I worked in their call center supporting the latin America hotels. My coworkers were very fun people to work with, the supervisors too. They had a lot of parties and potlucks which was great! The pay was decent.

    Cons

    I had to work basically every holiday. The training for relocations was not good at all, it was too rushed and the person that trained us did more socializing than training. I did not feel ready in regards to certain aspects of the job. It would be very stressful at times dealing with other hotels and guests.


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