Expedia Reviews | Glassdoor

Expedia Reviews

Updated April 24, 2017
1,931 reviews

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1,931 Employee Reviews

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Pros
Cons
  • Very demanding, need better work life balance (in 85 reviews)

  • High upper management has in the last 3 years or so started cronyism (in 46 reviews)

More Pros and Cons

  1. Helpful (2)

    "Amazing company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Market Manager in Washington, DC
    Current Employee - Associate Market Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Great benefits, company mission is good, smart people, good work life balance, ability to grow.

    Cons

    There are no downsides to working for Expedia.


  2. Helpful (1)

    "Work from home but don't work too hard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Expedia full-time

    Pros

    WFH is very lenient depending on team
    Travel discounts
    Culture in SF is very friendly

    Cons

    No clear path to promotions (and i've been promoted)
    Significantly lower comp compared to industry averages
    Home office carries more clout

    Advice to Management

    The promotion process needs definition. Also, please stop telling us we're paid on par with the industry in our respective locations


  3. Helpful (3)

    "Great culture, smart people, does not provide the perks of other tech companies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director, Technology in Bellevue, WA
    Current Employee - Senior Director, Technology in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Great culture. Employees are passionate about travel and like to create great travel experiences for the customers. Good work-life balance. This is the first place I've worked where the executives and senior leaders genuinely advocate for using all of your vacation time to travel and see things. People are smart and capable.

    Cons

    The company is caught between being an online travel agent and a technology company. They do not yet provide the perks of a lot of more innovative tech companies - the compensation isn't as good, stock/equity is not part of the compensation structure, the benefits are not great, the engineering environment is not as open, innovation is slow and isn't encouraged as much, self-exploration isn't encouraged as much, etc.

    It's also a fairly political environment where people pay too much attention to their political posture.

    The company can improve customer service. Not just in the call centers, but how they think about making things simpler and better for customers, and driving their partners (the hotels, airlines, car rental companies, etc) to be better, which provide notoriously poor customer experience.


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  5. "Love this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 8 years)

    Pros

    Promotes from within and values diversity

    Cons

    None that I can think of

    Advice to Management

    Thank you for taking great care of your employees!


  6. Helpful (1)

    "Expedia is a nice place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Test Design Engineer in Bellevue, WA
    Current Employee - Senior Test Design Engineer in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Work life balance, health, maternity, paternity leave, health benefit reimbursement..

    Cons

    401k match is not great. Training is almost non existent for new technologies.For a travel company, the travel benefits should be better.

    Advice to Management

    Less meetings more management. Compensation needs to increase as does stock awards. You are moving to Seattle in direct competition with Amazon. The compensation and benefits need to be commiserate to retain current employees, and attract new talent.


  7. "Awesome Place! Very Helpful people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bellevue, WA
    Current Employee - Software Engineer in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Growing fast!
    Great learning opportunities!!
    Travel perks!

    Cons

    no free food at all :(


  8. Helpful (3)

    "less efficient more politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Manager in Bellevue, WA
    Current Employee - Engineering Manager in Bellevue, WA

    I have been working at Expedia full-time (More than 5 years)

    Pros

    Work life balance, interesting travel spqce

    Cons

    Slow tech innovation, business not doing as we)

    Advice to Management

    Need stronger technical leadingship


  9. Helpful (1)

    "It started out great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Assistant Coordinator in Springfield, MO
    Current Employee - Property Assistant Coordinator in Springfield, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    The pay can be good if you like to play the game and be a managers pet. Entry level jobs pay higher than compared jobs.

    Cons

    If you don't play the managers game, and it varies from manager to manager, then you won't get a raise period. The company treats it's guest terrible by outsourcing to agents who get penalized if a guest cancels their reservation. This results in agents not doing their jobs to keep their stats high. They also didn't do well in 2016 and while they may be putting on a brave face, they have laid off workers and shut down an entire building in Dallas TX.


  10. Helpful (1)

    "Associate Market Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Market Manager in Los Angeles, CA
    Current Employee - Associate Market Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia (More than 3 years)

    Pros

    Great work environment and culture

    Cons

    Promotions are all about timing, not always based on how much you deserve it


  11. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (Less than a year)

    Pros

    nice people, helpful co-workers, casual dress, great work-life balance, great benefits, great business model, great size company - not too big not too small, management has good vision and solid execution

    Cons

    review process is not consistent from group to group, passive aggressive culture

    Advice to Management

    You say your culture is about transparency. You are great about being transparent about data but many of your managers are not transparent.


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