Expedia Reviews | Glassdoor

Expedia Reviews

Updated April 25, 2017
1,932 reviews

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1,932 Employee Reviews

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Pros
Cons
  • Very demanding, need better work life balance (in 85 reviews)

  • High upper management has in the last 3 years or so started cronyism (in 46 reviews)

More Pros and Cons

  1. "Property Assistant coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Un Employed in Lawton, OK
    Former Employee - Un Employed in Lawton, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expedia full-time

    Pros

    Loved assisting and helping others

    Cons

    Job security became challenging

    Advice to Management

    Love your continuous support


  2. Helpful (8)

    "Its too big for its own good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Expedia full-time (More than 3 years)

    Pros

    Work/Life Balance is great

    Benefits, stock options, yearly free money for fitness and health (personal gym membership, etc)

    Friendly coworkers

    The company is very charity-friendly

    Cons

    Bad Management - Managers are clueless about the technology, and don't care about technical debt. They will push the team to produce more and more content and the code-base suffers. They tend to hire people who are under-qualified and keep them around.

    Low Salary - almost anywhere else will pay more.

    Nepotism determines promotions - go to lunch with your boss if you want a promotion

    Women get more advantages than men. They are more likely to be promoted and given raises even if their work doesn't validate it. Under-qualified women get hired over qualified men. Women who make mistakes are not reprimanded as hard as men who do, and often men take the blame for women's mistakes. Expedia has a 50/50 policy where their goal is have an equal number of men and women at all positions. Since it's currently tipped towards men's favor, their way of accomplishing this goal is very sexist and hurts teams.

    The code base is terrible. It's build on layers of ancient technology and making serious changes to the architecture is impossible due to the size of the problem and because management doesn't care. There is 20 year old code still operating fundamental services. Both the domain and client layers of the site are poorly written all around the site.

    The site itself isn't aging well. The design looks dated and the site is too big to update it. It's also very slow. Consumers will find better alternatives elsewhere.

    If Google decides to build a checkout system for their travel services, Expedia will have a hard time maintaining their position (which is currently only on top because Expedia Inc buys its competitors). Compare flights.google.com to Expedia and the difference is immediately clear.

    You won't be learning new skills and improving as a developer much. The company cares about employees who know a lot about Expedia, not about development. Most of what you learn is going to be about how to navigate the terrible code, convoluted architecture, and poor practices.

    Advice to Management

    Remind yourself that developers - not managers - are the driving force behind software development.


  3. Helpful (2)

    "mobile first strategy is a joke"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Issaquah, WA
    Current Employee - Anonymous Employee in Issaquah, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Expedia (More than a year)

    Pros

    Travel industry is exciting. People and culture are nice.

    Cons

    Work-life balance is challenging but does not seem to move the needle. Mobile First has been the top initiative for the past 2 years, but progress is too slow. Just check out our site on your phone and you can experience how slow our site is.


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  5. Helpful (1)

    "Concierge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge in Wailea, HI
    Former Employee - Concierge in Wailea, HI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Expedia full-time (More than a year)

    Pros

    You have a chance to get lucky with a desk.

    Cons

    Too many to list, but management is horrible - incompetent, blatantly shows favoritism, I don't think Local Expert will be around in a year. Now that I'm on the vendor side - the vendor's don't like Expedia either. There's really nothing good to report - except benefits are really hard to beat.

    Advice to Management

    Quit stealing your paycheck - cause you sure aren't earning it.


  6. "Love working here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Reporting Analyst in Bellevue, WA
    Current Employee - Senior Reporting Analyst in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 10 years)

    Pros

    It's a great company, some perks, and culturally diverse. There's always something going on with giving back to the community, celebrations of different cultures. It's a fun place.

    Cons

    Fast paced environment, seems like there is never enough headcount for the areas that need it. Work life balance can be a struggle if you want a life out work.

    Advice to Management

    Don't promote people who are not management material, managers must have people skills.


  7. Helpful (1)

    "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MO
    Former Employee - Anonymous Employee in Springfield, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great health insurance. Travel and fitness reimbursement.

    Cons

    Management is too busy with meetings to be useful. Stressful. Toxic environment.


  8. "Decent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Development Engineer in Bellevue, WA
    Former Employee - Senior Software Development Engineer in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expedia (More than 3 years)

    Pros

    - Great People.
    - Work life balance.

    Cons

    - Limited/No growth opportunities.
    - Limited learning opportunities.


  9. Helpful (3)

    "Amazing Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Bellevue, WA
    Current Employee - Human Resources in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time

    Pros

    Challenging work, you are encouraged to try new things that can help improve ways of doing business, lot's of growth opportunities, flexible work schedule, extremely bright and professional co-workers, strong leadership with little micro-management, casual dress code, stocked kitchens with great coffee and other beverages, up to date equipment and plenty of resources to accomplish what you are asked to do.

    Cons

    Not much to say here. If you don't like to move really fast, this may not be the place for you.

    Advice to Management

    Continue to provide the support you already do.


  10. "Great tech company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Associate in New Orleans, LA
    Current Employee - Market Associate in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Travel benefits, great 401k and stock options, flex hours and opportunity to work from home, People at the top genuinely care

    Cons

    Can be very political in terms of promotions. It's more of not what you know but who you know that will really help you get ahead


  11. "Awesome place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Program Manager II in Seattle, WA
    Current Employee - Technical Program Manager II in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 5 years)

    Pros

    - Incredible work/life balance
    - People are fun

    Cons

    - Standards for quality of work need to improve (i.e. bar is too low)


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