Expedia Reviews in United States | Glassdoor

Expedia US Reviews

Updated October 16, 2017
1,034 reviews

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Pros
Cons
  • Little bit problem for work life balance if you are keen to learn new things you have to give more times to office (in 90 reviews)

  • Expedia continues to higher terrible people managers, whom have never managed people and then are not monitored by upper management (in 47 reviews)

More Pros and Cons

  1. Helpful (2)

    "Customer Service Expedia"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Agent in Las Vegas, NV
    Current Employee - Travel Agent in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Good benefits / charity donation matching / Decent pay for the location

    Cons

    Leadership/Leadership/Leadership! The center manager doesn't care about anything but numbers and you know what they say about #%^@X running down hill. Instead of positive attitudes and feedback they throw food at the employees in things like "national chili day" or "national pancake day" where the managers dish out food. They seem to think that can take the place of treating their employees in a positive way. What they consider to be "customer service" leaves a lot to be desired too.

    Advice to Management

    Get new management


  2. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Manager in Bellevue, WA
    Current Employee - Market Manager in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia (More than 3 years)

    Pros

    Great travel benefits and lots of career growth available

    Cons

    no work life balance - must ensure you keep that in check

  3. "Excellent company w/ great opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Associate in Fort Lauderdale, FL
    Current Employee - Market Associate in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (Less than a year)

    Pros

    Amazing energetic teams, Innovative ideas and collaboration, and great travel and health benefits!

    Cons

    Can be internally competitive sometimes (but what job isn't) :)

    Advice to Management

    Keep up the great work!


  4. Helpful (3)

    "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Bellevue, WA
    Current Employee - Executive Assistant in Bellevue, WA
    Recommends
    Positive Outlook

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Dynamic, fun, location, frequent change, commuter benefits, international opportunities

    Cons

    Stressful, frequent changes, lack of cohesion in upper management,


  5. "Market Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Manager in Salt Lake City, UT
    Former Employee - Market Manager in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Expedia (More than a year)

    Pros

    Compensation, benefits, travel perks, depending on management/team good people.

    Cons

    To many layers of management. Goals sometimes not attainable due to so much time spent tracking / reporting the actions you are doing just so the managers can track and report what you're doing to managers who do the same up the ladder. Aggressive growth goals that are not sustainable long term.


  6. Helpful (1)

    "Some good, some bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Great benefits. If you aren't in operations, the world is your oyster. Development teams are very collaborative and forward thinking. Expedia as a company/brand is very committed to ensuring inclusiveness and opportunity.

    Cons

    Operations seems to be in a "do what I say, not what I do" philosophy. Money and effort appear to be thrown at whatever is "shiny" at the moment, and not on more critical issues that don't have "sex appeal"

    Advice to Management

    Let's untie the hands of the people making the site experience better and reign in the problem children. Let's also have the same rules and expectations apply to everyone in all departments.

    With respect to the course, I like it, and I'm sure it's only a matter of time before we start acting like a Fortune 500 company.


  7. "Fits itself to people's strengths"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Development Engineer In Test in Bellevue, WA
    Former Employee - Senior Software Development Engineer In Test in Bellevue, WA
    Recommends
    Positive Outlook

    I worked at Expedia full-time (More than 3 years)

    Pros

    The thing I like about Expedia is it looks at each individual's strengths and interests and leverages them rather than trying to fit people into standard roles.
    The management is very good about distilling business needs into clear simply understood goals and then following through on them

    Cons

    Right now there is a lot of Technological churn. It is a bit of a free for all. Expedia went from too slow to adopt newer technologies to "everything at once".

    Advice to Management

    The movement of the corporate HQ is going to create lots of challenges. You really need to work with Seattle to create better commute options than are available.

  8. Helpful (3)

    "Discrimination in the culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern in Bellevue, WA
    Current Intern - Anonymous Intern in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Expedia as an intern (Less than a year)

    Pros

    People are nice, there are opportunities to learn and grow if you are with the right team.

    Cons

    At Expedia, your value and worth is determined by your background and not by your work.

    Advice to Management

    Start treating people for their work and the value they bring to their team.

    Expedia Response

    Aug 14, 2015 – Team Expedia

    Thank you for your review. As one of our valued interns your input is very important to us – if you want to provide more feedback we encourage you to reach out to our VP of Inclusion, Britta Wilson... More


  9. Helpful (1)

    "Content Editor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Bellevue, WA
    Former Contractor - Anonymous Contractor in Bellevue, WA

    I worked at Expedia as a contractor (More than a year)

    Pros

    Constantly striving to improve systems, great training efforts, and supportive managers.

    Cons

    Quantity was valued over quality. That's just not right...What's the point in completing 200 cases if half of them are not accurate?


  10. Helpful (6)

    "Great company with tons of growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expedia full-time

    Pros

    Lots of new technology development, plenty to learn, benefits are at par with market standards, great work/life balance. The longer I work here, the more I like this company and its technology direction.

    Cons

    Some teams have horrible sr. leadership which can restrict growth. They promote excessive favoritism, no mentoring, politics & plenty of back biting. All the best if you fall with one of those teams.

    Advice to Management

    Leadership needs to take consider the feedback given on bad managers. People leave managers, not companies and some of the recent attrition in some teams has primarily been around horrible managers.


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