Expedia Reviews in United States | Glassdoor

Expedia US Reviews

Updated March 24, 2017
1,294 reviews

Filter

Filter

United States

1,294 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Very demanding, need better work life balance (in 83 reviews)

  • High upper management has in the last 3 years or so started cronyism (in 46 reviews)

More Pros and Cons

  1. "Local expert"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge in Orlando, FL
    Former Employee - Concierge in Orlando, FL
    Recommends
    Approves of CEO

    I worked at Expedia full-time

    Pros

    Great training program. Get to meet people from all over the world.

    Cons

    low pay. Long hours. Poor work life balance.

    Advice to Management

    Raise to higher hourly wage.


  2. "Software Engineer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Best company to work for. Very cool place to work for.

    Cons

    Travel is required, which might be issue with few.


  3. Helpful (5)

    "Industry Leader (+), too many politics (-), needs to diversify revenue streams"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Expedia full-time (More than 8 years)

    Pros

    There's nothing better than working for an industry leader filled with smart travel people. I worked in sales/account management (Market Management) on the hotels side.

    Cons

    As I grew with the company, I found too many politics at management level. I felt the review/promotion process worked in a vacuum and saw many very talented/passionate people leave. This puts a burden on the rest of the team both financially and with morale. The manager review process needs a complete overhaul. LPS rewards people who work to live. Work life balance is tough to achieve and seemingly a requirement to rise in the ranks.

    Additionally, internal hotel business strategies lean too much towards customers and shareholders. MMs are put in a tough spot with hotels. Need to invest more in smoothing out internal operations (onboarding & hotel customer support) and developing tools and initiatives that will improve hotel relations (less focused on discounting). It feels too much like hotels are forced to work with Expedia. They generally don't enjoy it.

    Advice to Management

    Consider overhauling your manager feedback process. Take a stand against work politics - overhaul your MM review process. Post jobs, don't just hand them out. Spend more time developing your Market Management team vs. overloading your people managers with projects. I think the result will be less time/$$ on hiring, increase morale and reduce turnover.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Interesting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook

    I have been working at Expedia full-time (More than a year)

    Pros

    Big Company, good pay, decent benefits

    Cons

    Not very friendly, hardly know anyone, lack of communication, lack of controls.


  6. Helpful (20)

    "Helps being a women"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Bellevue, WA
    Former Employee - Software Developer in Bellevue, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Expedia full-time (More than 5 years)

    Pros

    Expedia has a quota of 30% being women leaders

    Cons

    The 30% quota for women leaders means just that; if you are woman and can talk... you will get promoted. Horrible model for helping women's cause

    Advice to Management

    Rethink what you really want to do in women's cause. Setting quotas is a bad example.
    We have technology women leaders who do not know a thing about technology

    Expedia Response

    Sep 29, 2015 – Team Expedia

    Expedia places a strong emphasis on inclusion and diversity and we are committed to having a diverse workforce across all levels of our organization. Like many technology companies we have set ... More


  7. "Excellent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee friendly environment with competitive benefits and compensation.

    Cons

    I do not have any feedback.


  8. "Travel Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Travel Agent in San Diego, CA
    Current Freelancer - Travel Agent in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia (More than a year)

    Pros

    Very Supportive to new and current employees. Great opportunity for hard charger.

    Cons

    All commission pay after travel occurs. need to build a quick and steady base of travelers.

    Advice to Management

    Just make sure franchise owners give enough help to new personnel as some learn slower than others.


  9. "Not worth the coming commute."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer II in Bellevue, WA
    Current Employee - Software Development Engineer II in Bellevue, WA
    Recommends
    Negative Outlook

    I have been working at Expedia full-time (More than a year)

    Pros

    Great work life balance, minimal amount of office politicking.

    Cons

    Lower pay, relocation will make the commute horrible.


  10. Helpful (17)

    "insane politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dude in Bellevue, WA
    Former Employee - Dude in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Expedia full-time (More than 5 years)

    Pros

    the people are awesome and fun to work with (when they aren't having tantrums)

    Cons

    the people and politics suck as does the work life balance, never again will I emotionally invest in a company like I did at expedia.

    Advice to Management

    stop promoting complaint people, you've ended up with very bad middle management and it shows in their lack of execution of the boards vision.


  11. "Merchant Reconciliation Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    Pros

    Allowed me to work four ten hour shifts, casual work attire

    Cons

    The Springfield location has really entry level jobs only and does not have a career path for people who have graduated college on any level



Showing 1,294 of 2,000 reviews
Reset Filters