Expeditors Reviews | Glassdoor

Expeditors Reviews

Updated August 15, 2017
68 reviews

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Expeditors President and Chief Executive Officer Jeffrey S. Musser
Jeffrey S. Musser
17 Ratings

68 Employee Reviews

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Pros
Cons
  • Work life balance can be a struggle depending on your area/department of work (in 29 reviews)

  • Some may not prefer the dress code (in 51 reviews)

More Pros and Cons

  1. Helpful (1)

    "Accounts Payable Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Payable Specialist in Seattle, WA
    Former Employee - Accounts Payable Specialist in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Expeditors (More than 5 years)

    Pros

    Good Pay, good location in Seattle, and some good employees

    Cons

    Management is very controlling. Very little individual freedom is tolerated here. They want to control everything. No overtime.


  2. Helpful (1)

    "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Nashville, TN
    Former Employee - Intern - Hourly in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Intern experience, learned basic data entry, learned multiple spheres, learned computer systems, gained experience , nice managers, small office, sat in on team meetings

    Cons

    Did the work nobody wanted, loaded servers when my job was supposed to be in office, didn't work in department I was hired for

    Advice to Management

    Continue to take care of employees

  3. Helpful (2)

    "Shipping Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping Lead in Memphis, TN
    Former Employee - Shipping Lead in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Expeditors full-time (More than a year)

    Pros

    Employee treated like slaves. No equality.

    Cons

    Bad environment. Supervisor talks very rudely to employees.

    Advice to Management

    Clean House.


  4. Helpful (5)

    "Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EDI Developer in Seattle, WA
    Former Employee - EDI Developer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Expeditors full-time (More than 3 years)

    Pros

    I never saw any one get laid off.

    Cons

    Old school corporate culture. Cheap coffee, no snacks, collared shirt and tie required. All management that I came in contact with were people pleasers which seemed to create a horrible environment their subordinates. If you want to confirm this as the truth, just talk to a recruiter.


  5. Helpful (7)

    "Garbage! (Nepotism)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ORD Branch in Chicago, IL
    Current Employee - ORD Branch in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    I have been working at Expeditors full-time (More than 5 years)

    Pros

    A constant paycheck and a job

    Cons

    1. A lot of nepotism within the branch. Way to many family members of leads,managers, supervisors, district managers etc, working at the company. If you don't know somebody chances are you will not go far. Doesn't take a dummy see how management favors their family or extended family with a little research any one can find out very quickly how true this is.
    2. To many people in position of power/Management due to the fact of who there mom, dad,uncle or father in law is etc.
    3. Creepy old men. Many of the older men who have been with the company 15+ years, are very creepy flirting and making many of the women uncomfortable. especially the younger women, quite disgusting, you can see the discomfort on the women's faces.
    4. All the fraternizing within the company it self, which also ends up becoming favoritism
    5. A lot of negativity within the branch due to unqualified management, leading to a lot of animosity within the branch.
    6. Management does not provide guidance even when sought out. This is when the nepotism kicks in and you can see very quickly who and why others are succeeding over others.

    Advice to Management

    stop hiring people just because they are related to Management. Almost impossible to find some one at expeditors who didn't know anyone within the company before being hired on.


  6. Helpful (19)

    "Hillbilly culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Security Representative in Bensenville, IL
    Former Employee - Branch Security Representative in Bensenville, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Expeditors full-time (More than 10 years)

    Pros

    Medical insurance premiums are free. Office is clean and organized. Garbage emptied daily. Front desk personnel are absolutely the best employees in the ORD branch: Diane and Sarah

    Cons

    Nepotism, unfair practices, management by intimidation or lack of intelligence, drinking buddies are protected, brokerage management engages in sexual trysts in conference rooms and engages in affairs with married individuals, has multiple DUIs, cannot pass the brokerage exam because they are drunks or just stupid

    Advice to Management

    Replace Brokerage management. Staff is stale, poor example to subordinates, never on time, never works a full day, drinks during the day as they are alcoholics, gives head in the conference rooms as bonus, coke and heroin addicts, always out sick due to habits.


  7. Helpful (8)

    "Turn off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Los Angeles, CA
    Former Employee - Associate in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Expeditors full-time (Less than a year)

    Pros

    Benefits - but even this wont make you stay. Glassdoor wants me to key 20 words.... Cant think of any other pros

    Cons

    -company lied about my job title so be careful
    -low low pay
    -company culture is so uptight. Very corporate and you are just a number. Business attire to look professional. I can understand if you meet clients but if you just sit at your desk all day what is the point? Work more professional instead. Very robotic environment and obsolete processes. No creativity in here. Negative vibe in the office with lack of natural light which makes the place look sad and employees look unhappy.
    -no employee perks.
    -Managers have a lot of ego here. Please you are not like doctors who saves lives!!!
    -was told the job doesnt allow me to take my 2 breaks because of hourly deadline.
    -you will be trained by a 20 something yr old who thinks he/she is better and smarter than someone who actually have more experience. Please...
    -employees may look sharp but basically surfing the internet most of the time.
    Dont feel bad if you did not get a job with this company. Call yourself blessed and fortunate instead. Did not regret leaving this company. they dont have layoffs because people dont stay long anyways.

    Advice to Management

    Look at what other companies are doing! Wake up! Its a brand new world! Move forward! You cant attract talent with your culture, management and low pay.

  8. Helpful (3)

    "Over-Promise, Under-Deliver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Expeditors (More than 3 years)

    Pros

    -Freedom and encouragement to learn new things.
    -Decent for entry-level experience.

    Cons

    -Lack of consistency. Expeditors touts the fact that every branch is its own mini business but is this a good thing? Half of every day is spent asking other branches/employess to fix their mistakes because they don't understand the process.
    -Low pay. Get paid an hourly wage that is less than what fast-food employees make, with the promise that the monthly bonus will make up for it. It doesn't. No wonder the processes are so inconsistent and inefficient. You get what you pay for: low-salary workers with low-level competency and LAZINESS.
    -Morale-crushing indecisiveness. This may vary from branch to branch, but everything moves slow. Plan to move up? Be prepared to wait 2 years for the promotion even though it was supposed to happen within the next couple months. Management covers their tracks by never outright promising anything--just leading employees on endlessly.
    -Management is a total boy's club. Are you smart and diligent? Doesn't matter. Managers are overall not well-educated. They just schmoozed to get where they are.
    -Nepotism.
    -Dress code. I'm not opposed to wearing a suit, but pay me a salary deserving of a suit. This is misleading to prospective hires who think they may make a decent living here.

    Advice to Management

    -The gateways make bank while inland offices suffer. You need a more regulated corporate payment structure to provide consistency throughout the company.
    -No HR department?


  9. Helpful (8)

    "ORD Brokerage department Employee Feedback to Management"

    StarStarStarStarStar
    Current Employee - Customs Brokerage in Bensenville, IL
    Current Employee - Customs Brokerage in Bensenville, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Expeditors (More than 8 years)

    Pros

    Office space and bathrooms are clean

    Cons

    SHARING
    . Personal confidential information, when shared with management, always seems to become common knowledge. Highly unethical!
    . How is it that other hourly employees know about changes on other teams before members of the team affected know?
    . Both of the above are examples of lack of Management Integrity/Confidentiality

    FAIR – Huge Violation of Integrity
    . Supervisors incorrectly charge customers for Expeditors errors, to avoid impact on department revenue and personal bonus. Example: Shipment storage charges caused by EI charged to customer
    . Supervisors ignore team-related issues, be it matters of personal hygiene, team conflict, etc.
    . Special treatment given to part time employees who spend most of their time in the office chatting with others
    . Some supervisors do not remain in the office to demonstrate support of their employees working overtime
    . Employees are expected at their desk ready to work at 8, yet brokerage management does not lead by example
    . Not all teams have team meetings - lack of Team management
    . Not all teams have team building opportunities, as simple as ordering in lunch - lack of Team management
    . All brokerage employees are not treated equally. For example: everyone has a birthday, yet not all brokerage employees' birthday are acknowledged by brokerage management. Or if someone has had a child recently, only certain employees are asked about their children. Seems petty to have to mention such things, but these and many more examples are noticed by the employees
    . Smokers are allowed to go outside and smoke without signing out, multiple times during the day. Yet these individuals still take an hour lunch and do not make up the time during the day. Smoking is a personal habit. If Expeditors encourages individuals to practice their habits on company time, then one should not be faulted for leaving their desk and talking to others multiple times a day, or going outside for air multiple times a day, or taking a coffee break multiple times a day. Bottom line: the time lost on smoking breaks is unaccounted for and is unfair and a privilege given only to a specific group of people. Or discriminatory

    PERFORMANCE EVALUATIONS
    . Timeliness
    . Why isn't there a 360 review on brokerage management?
    . Reviews should ALWAYS be constructive. If improvement is needed in areas, the conversation should be positive and encouraging. Professionalism and maturity is lacking in the delivery of the review by both Supervisors and Managers

    CAREER GUIDANCE/GROWTH OPPORTUNITIES
    . Nepotism and favoritism reigns
    . Why doesn't management truly guide great performers? Most Brokergae employees have not experienced anything outside of Brokerage. Why isn't management proactive with individuals who have proven themselves consistently?
    . Qualified associates are being considered and recruited by different departments, yet, Brokerage management deems them critical to operations, and thus opportunities are squashed. Promotion from within is not practiced in Brokerage. Look at the track record of people who have left Expeditors for growth opportunities or because of poor management practices

    VALUABLE EMPLOYEE
    . Fair treatment of all employees; too much “in your face” favoritism demonstrated by management
    . There are employees who seek attention and are given recognition for tasks that are part of their job. Yet there are many humble employees, whose consistent performance over and above every single day, go unnoticed because their management favors others or does not make an effort to recognize these efforts

    BOTTOM LINE
    . Without a Human Resource department, unfairness will continue
    . This department has huge integrity issues, at all levels of management.
    . Too many ‘related parties’ in Brokerage; many conflicts of interest. Exceptions abound for the favored

    Attitude, Confidence, Excellence, Integrity, Resolute are all in question with this department.


  10. Helpful (4)

    "Unprofessionalism and rude management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IS Support in Seattle, WA
    Former Employee - IS Support in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I have nothing good to say about this company

    Cons

    I have been working at Expeditors for several years in the IS support department and could not take the way this company had treated me anymore. For one thing, the Supervisor keeps on missing my one on ones and rescheduled them very often and as a result, they did not get my yearly reviews properly done. This company has a very stiff environment and micro-manages you in everything as I was being watched constantly whenever I take breaks even though I had excellent attendance and adherence to the schedule. And lastly favoritism and nepotism ran the place management had their favorites and as a result ended up not getting treated fairly and didn’t get the proper training like everyone else in the team. You might ask why did I not go to human resources? Well, this company don’t have one. You would think that a company with over 10,000 plus employees, there would be one. As a lack of human resources department, makes it hard for someone to guild you if there are problems with your supervisors or managements. The CIO/CFO/CEO all say to go directly to them because they have an 'open door' policy, but this seems pointless as you really can't trust them and don't know if they will follow thru and not retaliate. So due to a lack of professionalism coming directly from the new (starting 2015) "Senior Manager" in the IS Application Support specifically and everybody she overseas (leads/supervisor/managers), plus the lack of growth opportunities (No mentoring or skill building) and no human resources. These are the main reasons why I decided to resign from Expeditors. My advice to everybody is to stay away from this company.

    Advice to Management

    NA


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