Expeditors Reviews | Glassdoor

Expeditors Reviews

Updated October 17, 2017
684 reviews

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684 Employee Reviews

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Pros
Cons
  • Work life balance can be a struggle depending on your area/department of work (in 32 reviews)

  • Some may not prefer the dress code (in 54 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great place to work if everything fits right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EDI Systems Analyst in Seattle, WA
    Current Employee - EDI Systems Analyst in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Expeditors full-time (More than 3 years)

    Pros

    Great place to start a career right out of school.
    Work/Life balance is fantastic.
    The role of a systems analyst can be really low stress.
    Flexible schedule (9/80s or 4/10s) after 60 days.
    If you're a good analyst, with a good supervisor, and show you're capable, compensation can be very competitive.
    Analysts are given a mentor to assist them with learning the position and help get them up to speed.
    Can have lots of autonomy in both daily work and schedule.
    Some teams have a great knowledge-base and very collaborative.

    Cons

    Expeditors is extremely inconsistent among teams. Some teams are amazing and others will make you want to quit.
    In a 3 year span I had 4 different supervisors, one of which made me want to quit.
    Compensation to start is nothing special for an Analyst position in Seattle, but does ramp up in a few years.
    If you don't have a good supervisor/manager that believes in your skills, you will most likely find very little career direction.
    Some teams hoard knowledge and there is a huge skill gap between associate analysts and level II and III.
    Some teams have very little trust of new employees and only give them a few chances to succeed before giving up.
    There is not a lot of opportunities for lateral moves. Once you have a specific role, hiring managers are very reluctant to hire from within. There is a stigma that when you want to experience a new role/change of pace that 'you're only looking at 'new position' because you're trying to get out of 'current position'. This is extremely frustrating and will drive people away.

    Advice to Management

    Management needs to really think about what makes a good supervisor in EDI, and when employees prove they can independent, give them the opportunities.

    Management needs to make the compensation structure more visible. There is a lot of ambiguity if raises are at the discretion of a a supervisor, or what factors play in.


  2. Helpful (1)

    "Rewarding experience with room to grow if you are hungry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transcon Lead in Denver, CO
    Current Employee - Transcon Lead in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time (More than 3 years)

    Pros

    Room for advancement, benefits, great staff and youthful energy around the office, amazing workplace with a beautiful view of the mountains

    Cons

    Pay, in bigger offices it is hard to figure out you main contacts, unreasonable tasks given that must happen, sometimes weekend work

  3. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Expeditors full-time

    Pros

    Defined culture and values. Great benefits.

    Cons

    Low pay. Communication was not great.


  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expeditors full-time

    Pros

    Very rewarding work in the company

    Cons

    Stressful at times with all of the work needed

    Advice to Management

    Help lower employees more when needed


  5. Helpful (3)

    "Sub Par"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent
    Current Employee - Agent
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Expeditors full-time (More than 10 years)

    Pros

    Training
    There are really hard working employees who want to do well.

    Cons

    Low pay
    Nepotism
    Management has to like you to move up.
    Management is willing to cut heads to get more pay. If you are a hard working employee you get more responsibilities.

    Advice to Management

    Stop treating your employees as if they are "disposable".


  6. Helpful (7)

    "No work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Expeditors full-time (More than 5 years)

    Pros

    Never have to worry about layoff. OK benefits.

    Cons

    No work life balance. Expected to be on call 24/7 even when on vacation.

    Advice to Management

    Please don't just look at the number. Walk the floor and see how hard the team is working. There is no use in push everyone to their breaking point and making them quit. Too many tenured employees are leaving due the unbearable work load and undue stress. (5 yrs plus)


  7. "Great Place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time (More than 10 years)

    Pros

    Great benefits, great vacation time and promote from within. Ability to travel and advance.

    Cons

    Start out salary is low but they make up for this with the benefits and vacation time.

  8. Helpful (8)

    "Employee Benefits cut for 2018"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    No opinion of CEO

    I have been working at Expeditors full-time (More than 10 years)

    Pros

    Stable company. Lots of slow changes in motion since change in CEO, including major shifts in structure which could potentially lead to new opportunities for "stuck" employees who have no development plan.

    Cons

    Major change announced for US Employee benefits for 2018. For the first time EVER, Expeditors employees will need to contribute for healthcare coverage. An email blast went out saying "remember it is still cheaper than most other companies". Completely the wrong message to be sending!

    Other changes included adding addition days off which is a good thing... but this appeared to be a justification for the change in healthcare coverage.

    For a long time employee like myself (13 years) to go from free premiums to having to outlay hundreds of dollars a month for coverage for me and my family, that stings. For a company that says employees are their biggest asset, this is a big slap in the face, especially when I have personally been told in the past that our free premiums somehow justified the huge disparagement between what a trained Expeditors employee can make jumping ship at another transportation company. You cannot use that argument and then take away the free healthcare.

    Also, nepotism is RAMPANT. Reading reviews it is obviously a global issue. Everyone knows of people who are afforded positions that they have not deserved and clearly are in the positions they are because of who they are related to. Many of us long time employees also know that anyone related to an Executive that makes more than $125k per year must have their salaries public and reported in the annual earnings release. With the new shake up of management, there are some new executive relations earnings posted. The nepotism will not go away and needs to be addressed.

    I also hope that all employees will take into account the added healthcare costs when in their next review.

    Advice to Management

    Transparency is needed. Nepotism needs to be addressed. Don't do a crappy thing like take away a benefit that has been in place since the beginning, but try to temper it by saying other companies offer much higher premiums - they also pay more too!


  9. Helpful (1)

    "customs broker"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expeditors full-time

    Pros

    nice people and opporunity for advancement

    Cons

    strict no work at home

    Advice to Management

    pay more if you want people to stick around


  10. Helpful (1)

    "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Expeditors full-time (More than a year)

    Pros

    3 weeks vacation your first full year., which you’ll need because you want to escape this place, you also accrue 6 sick days a year

    Cons

    Nepotism is huge here. It’s best to be related to someone or willing to suck up hard core to management to get anywhere in the company.
    There’s a chained to your desk mentality. If you get up too much or are gone for too long, you get the side eye and comments are made.
    Also if you don’t work overtime, or enough overtime, your supervisor and lead will talk about you in front of other employees after you leave.
    They just throw a ton of things at you and expect you to just figure it out. If you ask for help, you really don’t get it, just a solid “figure if out on your own”
    The dress code isn’t fully enforced throughout the whole building. Some departments can wear yoga pants and flip flops, where others want you to wear heels everyday and yell at you for wearing shoes all other departments wear.
    The same thing goes for music. Some departments can and some can’t.

    Advice to Management

    Make things equal throughout the building, and stop with the favoritism. There’s a reason why some departments have a mass exodus, because they’re absolutely terrible.


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