Expeditors Reviews | Glassdoor

Expeditors Reviews

Updated September 22, 2017
668 reviews

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668 Employee Reviews

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Pros
Cons
  • Work life balance can be a struggle depending on your area/department of work (in 32 reviews)

  • Some may not prefer the dress code (in 52 reviews)

More Pros and Cons

  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time

    Pros

    People, benefits overall good company

    Cons

    No cons that I can think of.


  2. Helpful (4)

    "Overall a decent place to work, need to address compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IS Employee in Seattle, WA
    Current Employee - IS Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Expeditors full-time (More than 3 years)

    Pros

    The people are nice, the culture is laid back but professional, and there is a no layoff policy. Almost all growth is organic, so the threat of being bought out and needing to move through a large mergers is almost nonexistent. The location is great, and there are more training opportunities than you could ever take on.

    Cons

    Pay - they pay far less than the industry and local market standards (at least for IS). This limits the capabilities of future employees and causes high turnover, all of which are a catch 22 to the pay.

    We still look at our company as mostly a 3PL/logistics company and don't look at it as an IS organization. Our customers are paying for freight movement, but they are buying the data and consistency surrounding the movements, not really the movement itself. We need to change our thinking if we want to continue to be an industry leader moving into the future. Freight movement is becoming a commodity, it's everything surrounding the movement that differentiates us, and we can't lose track of that.

    Advice to Management

    The internal growth opportunities of the 90's and early 2000's are long gone. IS should bring efficiency to make up for increases in volumes, etc. as opposed to additional ops headcount. Due to this, we need to re-think growth and employee retention. What kept people around in the past is not what's going to keep people around now. The cost of turnover is high - increase IS pay to retain solid employees and attract new high quality IS employees. As it stands, we are going to lose/continue to lose our top performers to other local companies. The cost of their loss is not made up for by underpaying IS or their incoming replacement - the value those employees add is intangible, but will probably be very noticeable in the next 7-10 years as the boomer generation moves toward retirement.

  3. "Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time

    Pros

    Employee benefits, 401K plan, ESPP.

    Cons

    Long hours and stress during busy season.


  4. Helpful (3)

    "Brokerage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Expeditors full-time

    Pros

    Met some good friends. They used to offer free health insurance

    Cons

    You have to be in the inner circle to move up. Everyone hates their job and the pay is low.


  5. "Brokerage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expeditors full-time (More than 8 years)

    Pros

    Benefits are among the cheapest and best

    Cons

    Salary is below the industry

    Advice to Management

    You are on the right track, but need to compasate you employees for the work


  6. Helpful (2)

    "Overworked and under appreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Expeditors full-time (More than 3 years)

    Pros

    Very good at educating employees and customers.
    Great starter job.

    Cons

    They are quick to snub their nose up at customers and employees that don't fit their social class.
    Under paid. They say they start you with a low salary and incentivise on performance but that isn't very true. You have to pull teeth and go to war for anything over a low salary.
    They say the value integrity and a sense of humor. But being honest isn't always welcomed and having fun is frowned upon.

    Advice to Management

    Stay humble. Stay kind. It's a small world afterall.
    And quit with all the work place gossip. Management is the worst at it. This isn't high school.


  7. "Okay place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expeditors full-time

    Pros

    Good benefits....paid health care...match 401k to the dollar

    Cons

    unless your in management it isnt worth it

  8. "Account Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expeditors full-time (More than 5 years)

    Pros

    Work alongside individuals from around the world

    Cons

    Operational repetitive and can be difficult to move up the corporate latter


  9. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Seattle, WA
    Current Employee - Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time (More than 5 years)

    Pros

    Great Culture, Friendly atmosphere, flexible, family oriented

    Cons

    If you are in IS there is advancement. Outside of IS you need to come from the field

    Advice to Management

    Keep the culture in tact


  10. Helpful (1)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Expeditors full-time

    Pros

    Great benefits, cool coworkers,

    Cons

    Busy, stressful for not very high pay. The culture is old school conservative corporate. Also, very hard to move up because upper mgmt has their picks already selected.

    Advice to Management

    Promote from within and based on experience not favoritism.


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