Expensify.com Reviews
93% would recommend to a friend
(65 total reviews)
David Barrett
90% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great salary, decided by peers not 'management' and the ability to move anywhere without a salary change" (in 4 reviews)
- "Lack of direct managers means that it is no one's job to give you praise or feedback." (in 3 reviews)
- "Massive technical debt in a PHP shop, a constant insistence on reinventing things from first principles rather than using well established technologies, and long hours combined to make this a technically frustrating job." (in 3 reviews)
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Found 65 of over 72 reviews
Updated Oct 30, 2023
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- 5.0Oct 30, 2023DirectorCurrent Employee, more than 8 years
Pros
Employees are some of the smartest, most talented, and most passionate people you'll ever meet. They're also incredibly supportive and collaborative. Competitive salaries and benefits Flexible work location and hours Opportunities for professional development and growth A fun and supportive work environment
Cons
Expensify is a flat organization, so it's not the best fit for people who need a lot of structure. We're very adaptable, but moving quickly sometimes requires changing adjusting your focus to new priorities, which can be challenging sometimes
- 5.0Sep 16, 2023SalesCurrent Employee, more than 5 yearsAmsterdam
Pros
Flexible, fun, fast-paced. Talented people.
Cons
I was fully remote and I felt a bit lonely at times
- 5.0Sep 11, 2023Anonymous EmployeeCurrent Employee, more than 5 years
Pros
- You can pick and choose your projects (or create your own), which makes it much more fun and engaging than being assigned something like a cog in a machine. - Our users will feel your impact, and that's super powerful. We have a super lean team, which means most of what you do will eventually end up in the hands of millions of users. - The perks are incredible, the company will always look out for your best interests. Employees and their partners/families come first, always. - The financial benefits are also great and you'll definitely be recognized for your value and output. Compensation reviews every 6 months with a very democratic model that welcomes plenty of input, discussion, and feedback. - There are TONS of opportunities to make our world-class product even better, which is very motivating. A lot of greenfield opps to have a huge impact in a matter of weeks. - Offshore - we travel to a different country every year for 3 weeks to work alongside all of our remote-first teammates. It's an insanely beneficial group experience and we power through projects faster than ever since we're all in the same timezone together. - There's so much more, but I'll stop there.
Cons
- I think it takes a certain type of person to work here. It's a very different experience than traditional companies. Not bad, just extremely different. - There's no management or helicopter bosses or really anyone to tell you what to do. You're not getting assigned projects, you need to find your own. I view this autonomy as a huge benefit, but it can make certain folks uncomfortable and that's totally fine, too! Expensify might not be for you. - There are your peers that can help you find high-value projects, guide you, and mentor you to build your skillsets. Again, there won't be someone "from above" assigning you tasks and projects, so it just takes some getting used to for someone coming from the corporate world. - We work most productively by writing things down, so we don't typically hold meetings. If you're a meeting lover, Expensify is not for you.
- 5.0Jul 11, 2023Fullstack DeveloperCurrent Employee, more than 1 year
Pros
Complete freedom over what you work on and the priority you want to assign it. Unlimited flexibility with scheduling your life, as long as you GSD and are easy to work with you can organize your workday however you like. Extremely supportive team that makes you want to keep learning and growing. Fully remote company that always makes you feel welcome.
Cons
You need to go out of your way to get positive/negative feedback sometimes.
- 2.0May 2, 2023Anonymous EmployeeFormer Employee, more than 1 year
Pros
You get the flexibility to work anywhere in the world. It is very easy to build a community. As long as you are ready and willing to learn you can succeed
Cons
success is attainable as long as you possess a willingness to learn and you are prepared to do so, even to an excessive extent. At the start of your employment, the company trained you to serve as a guide to demo their platform and onboard customers. However, this situation quickly changed this year. During the first year of your employment, you were assigned calls from a queue, which was the primary responsibility of many of the newly hired employees. However, the company decided to eliminate the queue and instead require guides to engage in more sales activities and earn commissions. With the removal of the queue, guides were expected to fulfill multiple job positions, including customer success, sales, and account management, in exchange for a single payment. This does not include other duties that are necessary to complete. The job rapidly transitioned from being a dream job to being an extremely stressful one due to the constant changing. Also with all these changes you are informed your jobs is at risk if you did not meet the changes. The Launch team/mentors were divided on the degree to which they assisted the guides in maintaining their employment. Some mentors appeared to be excessively helpful and appeared to display favoritism, which is a significant issue since some individuals were received all the best accounts to keep up with their quotas, while others provided little or no assistance. Some guides were able to break the rules to acquire accounts and close deals, while others were unable to obtain any accounts through the company's "automated" assignment in new.expensiy.com. The same Launch team members who approved the deals to close them were the ones who allowed some individuals to violate the regulations. The company gives the impression that you do not need to worry about losing your job as long as you work to the best of your ability and put yourself out there, but this is entirely untrue. Some people are being terminated, while some who are not even performing their duties are still employed. If you are one who thrives in constant stress and uncertainty this job is for you if not I would recomend looking somewhere else.
1 - 4.0Apr 18, 2023Customer Service RepresentativeFormer Employee, less than 1 yearBogotá, Bogota
Pros
Had good work - life balance.
Cons
Company would force too many unrelated tasks without extra pay.
- 5.0Mar 11, 2023Software EngineerCurrent EmployeeAlta, WY
Pros
There is a great company culture and then opportunity to work and travel in unique ways.
Cons
Sometimes the highly collaborative environment can be difficult to get things done quickly.
- 1.0Mar 5, 2023SmartScan OperatorFormer Employee, more than 5 years
Pros
Working from home and choosing your own hours.
Cons
The system is broken so much you cannot make money. At one point, I was earning less than $1 an hour. Another time they revamped the whole system and I didn't get paid for months. It was awful.
1 - 3.0Feb 17, 2023MarketingFormer Employee, more than 3 yearsPortland, OR
Pros
Very flexible workplace when I was there
Cons
HR was always a mess and didn't know how to handle situations up to code or professionally
- 5.0Feb 9, 2023Anonymous EmployeeFormer EmployeeSan Francisco, CA
Pros
Good benefits, awesome people, freedom to work on whatever
Cons
Job lacks structure, which could be good or bad depending on how you work.
Expensify.com Reviews FAQs
Expensify.com has an overall rating of 4.8 out of 5, based on over 72 reviews left anonymously by employees. 93% of employees would recommend working at Expensify.com to a friend and 86% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
93% of Expensify.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Expensify.com 4.7 out of 5 for work life balance, 4.8 for culture and values and 4.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Expensify.com to be career development, benefits, culture and the cons to be workplace, management.
