Experian DIrector Reviews | Glassdoor

Experian DIrector Reviews

Updated July 8, 2017
26 reviews

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3.5
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Craig Boundy
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  1. Helpful (1)

    "Director of Web Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Web Development in Costa Mesa, CA
    Current Employee - Director of Web Development in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    5 weeks vacation after just two years, paid paternity/maternity leave, nice technologies, have a lot of saying on the building process

    Cons

    Too many changes too fast, get very chaotic very fast, requirement change all the times and meaningless features are introduced all the times without adding any value to the customer.

    Advice to Management

    Invest in your people, some areas have training all the time and we are engineering and haven't have anything for the last year and half


  2. Helpful (2)

    "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Irvine, CA
    Current Employee - Director in Irvine, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Experian (More than 3 years)

    Pros

    Solid work life balance. Somewhat of a decent place to start a career. Great place to retire considering the pace of organizational change.

    Cons

    Limited growth opportunities. Poor communication. Monotonous work and limited innovation potential given the regulatory constraints governing the core business. Lack of creativity or willingness to evolve. Regulation also serves as a barrier to entry which gives management incentives to keep the business in a steady state (and fear for change)

    Advice to Management

    The bulk of the business should and can be automated. Invest in technology. Invest in succession planning to push the business into the future.

  3. "Great place to work for moms!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Tustin, CA
    Current Employee - Director in Tustin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 8 years)

    Pros

    Most managers at the company understand work/life balance and provide the flexibility we need! Diversity is great; lots of different schools of thought which makes it a rich environment. I love it!

    Cons

    Performance Management technology/process is antiquated which can make it hard to get timely, useful feedback.

    Advice to Management

    Keep doing what you're doing! Experian is a great place to work.


  4. Helpful (4)

    "Not a good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Diego, CA
    Former Employee - Director in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Experian (Less than a year)

    Pros

    Company has great compensation and benefits

    Cons

    No work/life balance and there is way to many changes and company restructures

    Advice to Management

    Learn to value your employees more and try to keep them for long-term to give them the opportunity to make an impact.


  5. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Costa Mesa, CA
    Current Employee - Senior Director in Costa Mesa, CA
    Recommends
    Positive Outlook

    I have been working at Experian full-time

    Pros

    Big, global company. Interesting industry with lots of opportunity.

    Cons

    Too conservative, slow to decision making and short term focused.

    Advice to Management

    Get your head from the short term financials....and pick effective leaders...big opportunity in the senior leadership team....


  6. Helpful (5)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Arlington, VA
    Former Employee - Director in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Experian full-time

    Pros

    Incredible data and strong product offerings.

    Cons

    Management far too concerned with the next quarter results. Very risk adverse.


  7. Helpful (8)

    "Director Delivery Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PMO Director in Costa Mesa, CA
    Current Employee - PMO Director in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Experian full-time (More than 5 years)

    Pros

    good benefits, good pay, and the offices are good

    Cons

    not people focused AT ALL, HR is the horrible in this company

    Advice to Management

    I am old and this is the worst bunch of leaders ever

  8. Helpful (2)

    "Director, Client Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Client Services in Costa Mesa, CA
    Former Employee - Director, Client Services in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Experian full-time

    Pros

    Company has a good down-to-earth culture, that allows for people to get to know each other outside of departments. Overall compensation and benefits are good.

    Cons

    The feeling of having good benefits are tarnished by the highly political charged environment and uncertainty of stable jobs. Company does away with positions and departments very rapidly.

    Advice to Management

    Create a more stable environment by valuing employees via their hard work and not politics. Make more of an effort to keep good talent and work towards more diversity at the top.


  9. Helpful (3)

    "If you can stay off the radar, you can probably eek out a pretty good career for a few years at Experian Consumer Direct"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Costa Mesa, CA
    Former Employee - Director in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Experian full-time (More than 5 years)

    Pros

    Flexible work schedule if you are part of any supervisory role. Challenging work environment. Great place to get your "feet wet" in a Fortune 500 company and learn the ins and outs of corporate politics.

    Cons

    Lay offs were like clockwork at the end of every fiscal year (April). Vision and strategy of the company would COMPLETELY change direction based on mid year financial projections. This often meant the customer got the short end of the stick. Good ol boys club at Executive mgmt level with a huge amount of alpha females in all depts. who would not hesitate to backstab/sell out team members on their way up the ladder. Lot's of silos even though we were always told that they had been broken down. Taking time off was encouraged publicly but privately it was strongly "suggested" that you work from home/vacation or else your job might be deemed expendable. Very much a "what have you done for me lately" environment at times.

    Advice to Management

    Pick a strategy for the year and execute it faithfully. Stop focusing on the order funnel and really start improving the way you relate with customers to better retain them. Truly develop meaningful and innovative consumer solutions instead of re-hashing the same ol bait n switch methods on the credit membership programs.


  10. Helpful (3)

    "Been good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Allen, TX
    Current Employee - Director in Allen, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than 10 years)

    Pros

    If you are good, work is stable.
    401k matching
    Good vacation structure
    Flexi hours
    Tuition reimbursement
    Depending on position, cellphones paid for
    Good medical, dental vision
    Short & long term disability

    Cons

    Sometimes too much politics.
    lengthy procedures to get things done
    Top heavy with out of touch people (50/50 split)

    Advice to Management

    Constant layoffs do little to motivate.
    some people live in fear when their manager says "be thankful you even have a job"