Experian Reviews in Irvine, CA | Glassdoor

Experian Irvine Reviews

15 reviews

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Irvine, CA

3.0
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Craig Boundy
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15 Employee Reviews

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Pros
Cons
  • Relatively low salary and not so good work-life balance (overtime, no remote work) (in 19 reviews)

  • Senior management can be absent & disconnected with staff (in 40 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great organization. Good pay. Good benefits. Mgmt very invested in personnel development.

    Cons

    Some crony'ism. Can be cliquey.


  2. Helpful (1)

    "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Irvine, CA
    Current Employee - Director in Irvine, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Experian (More than 3 years)

    Pros

    Solid work life balance. Somewhat of a decent place to start a career. Great place to retire considering the pace of organizational change.

    Cons

    Limited growth opportunities. Poor communication. Monotonous work and limited innovation potential given the regulatory constraints governing the core business. Lack of creativity or willingness to evolve. Regulation also serves as a barrier to entry which gives management incentives to keep the business in a steady state (and fear for change)

    Advice to Management

    The bulk of the business should and can be automated. Invest in technology. Invest in succession planning to push the business into the future.


  3. "Senior Strategic Alliances Consultant"

    Star Star Star Star Star
    Former Employee - Senior Strategic Alliances Consultant in Irvine, CA
    Former Employee - Senior Strategic Alliances Consultant in Irvine, CA

    I worked at Experian (More than 10 years)

    Pros

    Good company, got to meet a lot of great people in various companies.

    Cons

    This role within the company was not well supported by senior management. Senior management didn't provide good communication to the other sales reps about how the role was to be used.

    Advice to Management

    Provide better communication to the teams working with the group on how and what the role is and how the team should work together.


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  5. "Very corporate, Very unorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy Writer in Irvine, CA
    Former Employee - Copy Writer in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you are simply in need of a job it is a steady and stable job.

    Cons

    Culture, management and the nature of the business, which is for-pay credit scoring.


  6. "Fair pay poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Irvine, CA
    Former Employee - Sales in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Experian full-time (More than 5 years)

    Pros

    Great people working here, very sharp with high commitment levels. Great industry to be in, business information is key to many organizations.

    Cons

    Poor management, little direction is given to employees. You are many times left to make your own assumptions for your line of business.

    Advice to Management

    Listen to the employees they are the ones working directly with customers.


  7. Helpful (2)

    "Eventually you'll either play the game and slowly die a corporate death or you'll get out if you are any good !”"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager Manager in Irvine, CA
    Current Employee - Project Manager Manager in Irvine, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great benefits, HQ in great location. Some very good people but....not enough of them.

    Cons

    Unfortunatley they do not promote from within, and not on merit. Lots of dead wood within the company. Senior Managment just goes through the motions in regards to Employee development, creating new opportunities and listening to new ideas. Companies different divisions work in vaccum's, structure of technolgy organization makes little sense with endless power struggles. Watch your back .

    Advice to Management

    Treat your employees with respect. The morale in the Interactive division is extremely low. Employees are waitng for the economy to improve and then you will see a mass exodus of personnel.

    Senior Leadership needs to active professionally and with respect. Please make the change.


  8. Helpful (2)

    "Once a great place to work... Ask lots of questions before joining if being happy and successful is a priority"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA

    Pros

    - Company is strong financially, revenues support Experian corporate
    - Plenty of growth opportunities
    - Strong, well-known brands
    - Benefits are very competitive with the best companies out there
    - Lots of very smart and talented employees who are also fun and down-to-earth
    - Management genuinely tries to care about employees and culture, and constantly tries to improve communication, great CEO that everyone loves
    - Recent push to work together more with other Experian units, many significant synergy opportunities there
    - Depending on your team, you could work with amazing amounts of data, stuff you couldn't in any other company except maybe Facebook, Google or Amazon

    Cons

    - Salaries are very low and not competitive, even when compared to other Experian divisions
    - Management is focused on short-term revenues, not long term plans. 3-yr plans are vague and not tactical or related to brands
    - Significant turnover, average 2-3 ppl/week for months including very experienced and senior managers as well as lower level employees. Little to no attempt at retaining talent.
    - IT is a separate entity with no goals tied to success of business, so they have no incentive to go beyond what is specifically asked. High turnover and lots of low-paid contractors result in poor work quality and slow turnarounds - changing a word on a website can take weeks.
    - Company tries to project itself as a cool "dotcom" type of business (game room, 5 cent snacks, team events, branded swag), it's nice, but too corporate to feel real
    - Unqualified managers have not been good for the company, resulting in frustrated employees and increased turnover. Manager quality is very inconsistent with no 360 review process to help
    - Some managers are very political, others are very CYA and refuse to take accountability, some borderline unethical (HR turns their heads)
    - Budget and headcount constraints make it difficult for many to do their jobs well
    - Very rush mentality, management may say it's "fast-paced", but it's really more of a frenzy of chasing tails and not getting anywhere. Projects are rushed out with errors and missed requirements instead of taking a little more time to do things right. Results in burn-out and frustration by many people.

    There was a significant layoff in 2010 that wiped out a large percentage of employees, including very strong (and personable) leaders that drove a wonderful culture where people cared about the teams and each other. It was almost a family environment with many coworkers hanging out after hours, even with their bosses. But once those leaders were sent packing, the culture changed forever.

    Advice to Management

    Realize employees are the strongest asset to this (and any) company. There's a reason so many people are leaving. There's also a reason the company has a bad reputation that's causing developers to not want to work here. There have been big steps forward in some aspects of the culture and how the company is run, but still much improvement before the company really thrives.


  9. Helpful (1)

    "Hmmm, I should have interviewed at other companies....."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend

    Pros

    Flexible
    Family Oriented in understanding your needs
    Pay is not so bad
    Benefits are fair
    People are nice and friendly

    Cons

    Work work work work work
    VERY fast pace
    You kind of have to find your "way" on developing and your goals unless you have a GREAT manager to help lead you

    Advice to Management

    Ensure that everyone that is responsible for team members are setting goals and establishing a development plan for team member to grow. Give praise by doing the simple things...personal email, note, etc....


  10. Helpful (2)

    "Great people, poor upper management."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    Pros

    The majority of the people that work there are great people to work with, as they are mostly professional, and usually know what they are doing. Offer flexible hours, and great benefits if you are hired on as a full-timer. During good financial times, offers bonuses.

    Cons

    Rarely offers promotions or chances for advancement. Upper management, half of the time, has lack of direction and offers no support for lower management when decisions are made. Upper management doesn't know how to keep the good talent at the company, and keeps recycling human resources like human tissue paper, regardless of performance.

    Advice to Management

    When you find talent that helps with production and processes at the company, it is usually best to keep them around instead of discarding them when you think you don't need them anymore.


  11. Helpful (1)

    "Great place to work if your a self-starter"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Designer in Irvine, CA
    Former Employee - Senior Designer in Irvine, CA
    Recommends

    Pros

    Great benefitts as far as insurance and 401K. Also great environment for a self-motivated person because you're treated like an adult. Snacks, wii, company events, raffles, etc. Great people to work with.

    Cons

    Cubicle environment. Sr. Management access is limited. As in any corporate environment some people aren't as passionate about the work as others and that can be a drag.

    Advice to Management

    Sr. Managers to have more interaction with employees. Ask and respect opinions. It would be great if sr. management were more present in body and mind at department meetings.



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