Experian Marketing Services Reviews | Glassdoor

Experian Marketing Services Reviews

Updated March 25, 2017
245 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Matt Seeley
78 Ratings

245 Employee Reviews

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Pros
  • People are amazing to work with; Work-Life balance is good (in 18 reviews)

  • Great people with many years of experience in the industry (in 20 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "Great opportunity!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian Marketing Services full-time (Less than a year)

    Pros

    Really smart colleagues. Global company. Unlimited opportunities. I really like my team and manager. The senior management is solid and there is high competitive pay.

    Cons

    Nothing I can think of. Big company so I don't know everyone but we have a nice office in downtown near Wallstreet.


  2. "Very Profitable, Starting to figure out the transition..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    Pros

    Great Corporate Culture, Fun perks, Very profitable, Great Client List, Good benefits, Filled with people who care about the company and want to improve it.

    Cons

    There has been a lot of change in transitioning from a start up to a business unit of Experian. Company seems to be learning from their mistakes and management is making a concerted effort to gather feedback and move on actions to explain that being a part of Experian has it's benefits as well as drawbacks.

    Advice to Management

    Continue to involve your employees in weighing important decisions, and be honest with where improvements need to be made.


  3. "This is a positive, engaging, and supportive company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Implementation Lead in New York, NY
    Current Employee - Client Implementation Lead in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian Marketing Services full-time (Less than a year)

    Pros

    The job is challenging and rewarding and I have learned a tremendous amount about internet technologies, project management, client relationship service, marketing fundamentals and so much more. Tons of opportunity and room for growth.

    Cons

    email marketing can be seen as spammy by your friends. The workload can come and go in waves so sometimes you're not super busy while other times it's a lot of late nights. Still, I rarely work past 7:30 and most nights I'm out right at 6-630.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Partner in New York, NY
    Current Employee - Client Partner in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Experian Marketing Services full-time (More than a year)

    Pros

    Flexible and Good Economic growth despite declining economy

    Cons

    Focus on Client growth despite fulfillment Challenges

    Advice to Management

    Focus on employee tools and growth


  6. "Great place to be -- so happy to have joined the team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Experian Marketing Services full-time (Less than a year)

    Pros

    flexible work hours
    laid back dress
    very friendly environment
    have the ability to be heard by management
    Support of a very large brand that is tuned-in to its employees

    Cons

    Location is not the best
    The nature of the supported products lends itself to not being overly innovative. Still, I think you can get a lot of your role if you put time/effort into it.
    There are some folks who have been here forever and who are very hesitant to change what they've always done.


  7. "Solid people, supportive environment, great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian Marketing Services full-time (Less than a year)

    Pros

    Supportive environment
    Great people (sounds cheesy, but really, great work ethics and nice people overall)
    Career progression prospects
    Compensation and Benefits package

    Cons

    The only thing I can think of is that sometimes due to compliance and size you need to jump through the hoops to get the tools you need but this comes with the size

    Advice to Management

    Keep on establishing the culture of one EMS!


  8. Helpful (2)

    "Great company - good benefits"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian Marketing Services full-time (More than 8 years)

    Pros

    Leadership of EMS seems to be going in the right direction, growth opportunities, they recognize employees who perform above average levels. Great place to work if you like challenges.

    Cons

    Lots of long tenured staff that are sometimes very resistant to change, makes it very hard to push through new ideas quickly. Can sometimes get lost in the clutter of a large organization and makes it hard to stand out.

    Advice to Management

    Keep pushing the new marketing frontiers


  9. Helpful (1)

    "Keep It Up!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Analyst in Schaumburg, IL
    Current Employee - Technical Analyst in Schaumburg, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Experian Marketing Services full-time (More than 10 years)

    Pros

    Great place to work - management in Marketing Services is very conscious of a home/work balance. Management supports their employees and encourages career growth. Lots of great benefits: fantastic insurance prices, 401K matching, lots of vacation & holidays. There is exciting & engaging work in developing markets for those who actively pursue it. I think the company has a bright future & am excited to be on board!

    Cons

    I can't say I would have written this review in 2010 when everyone was just glad to have a job, but this company puts their money where their mouth is and invests in it's employees - as business gets better, so do the benefits. The only thing I'd like to see more of is more formal training programs and certifications for those outside the sales organization.

    Advice to Management

    Please consider providing additional training and support to those with roles in struggling sectors to help them successfully transition into new, more relevant roles as those departments scale back, rather than losing the talent and dedication of long-time employees.


  10. "Going in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services in New York, NY
    Current Employee - Client Services in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian Marketing Services full-time (More than 5 years)

    Pros

    People are amazing to work with; Work-Life balance is good. Leadership are making better decisions.

    Cons

    EMS needs flexibility to do things differently than Experian, we are not a credit company.

    Advice to Management

    Make sure you articulate your vision and strategy well.


  11. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian Marketing Services full-time (More than 8 years)

    Pros

    A culture that actually respects people. Passion for the customer and their goals. Technology that is quickly becoming the best in the industry

    Cons

    Still needs to move quicker in marketing tech space.

    Advice to Management

    Focus this business more globally and let the experts with a track record of success drive its future



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