Experian Reviews | Glassdoor

Experian Reviews

Updated September 18, 2017
94 reviews

Filter

Filter

US - All Cities

1.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Craig Boundy
2 Ratings

94 Employee Reviews

Sort: PopularRatingDate

Pros
  • It has a lot of benefits for their employees and its always taking care of people giving relevance to the work/life balance (in 106 reviews)

  • everyone has a laptop and can work from home as needed (in 33 reviews)

Cons
More Pros and Cons

  1. "A Nightmare on Summer Street"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Experian full-time (More than a year)

    Pros

    Boston Location Ideal
    Flexible work from home options

    Cons

    -Product and Pricing are not competitive in market. This puts the Sales team at a major disadvantage
    -Internal promotions are great but not when you have a bunch of useless people in management positions and frivolous departments created just because people have been around for a long time and expect career advancement
    -Inappropriate workplace favoritism.
    -Out of touch management
    -No support from peers (everyone looks out for themselves and will throw you under the bus)
    -Slow to adapt to change

    Advice to Management

    Care to innovate your product, invest in good people and trim away the people who are weighing you down.


  2. Helpful (1)

    "Revolving door unable to retain talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Boston, MA
    Current Employee - Operations in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    Experian brand
    work/life balance (read: employees work 8-5, strictly)
    occasional happy hour

    Cons

    lacks leadership, at all levels
    poor management
    lacks process
    little to zero innovation (product or process)
    consistently high turnover
    a number of shady situation where sales has sold something but management hasnt properly paid out
    products are decent but far from sustainable

    Advice to Management

    stop doing what you've been doing for years and get a fresh perspective. Listen to the feedback of your employees. Dont be blindly driven by hitting EBITA.

  3. Helpful (2)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Allen, TX
    Former Employee - IT Manager in Allen, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Experian full-time (More than 3 years)

    Pros

    There are not many pros.

    Cons

    Terrible senior leadership and practices. They care only about themselves. Sweat shop. Don't work there!

    Advice to Management

    Treat people like assets not commodities. Give them the freedom to fail and encourage them when the do.


  4. "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Contractor - IT Professional in Omaha, NE
    Current Contractor - IT Professional in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian as a contractor (Less than a year)

    Pros

    Good pay during this contract period

    Cons

    Lack of communication, lies, lack of support, lies, really expensive benefits, lies

    Advice to Management

    Stop lying when you hire someone


  5. Helpful (9)

    "No trust in employees, extremely toxic environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Experian full-time

    Pros

    I can't think of a pro about this place. I guess the location is good if you live in the city.

    Cons

    Unless you want to be treated like a child and be disrespected every single day, I suggest you run, and run fast and far away. This place doesn't have any trust in their employees or understand that life happens outside of work. Family stuff and doctors appointments happen, but this place doesn't care or seem to get that. Additionally, you must work 9+ hours a day. If you leave one minute before that, you will get yelled at. They also hold mandatory end of month meetings AFTER hours, so on top of your 9 hour day you must stay for these, or again, you will get yelled at like a child. Some of us have families and children we must get home to, but this place doesn't care. I've never seen such an inflexible place of employment in my entire career.

    I've never felt so untrusted in my entire career. I always felt like I was being watched. Also a very catty and toxic environment, which starts at the director level and above. I'm well into my career and have never experienced people questioning my integrity until I got to EDQ. In fact, all of my previous employers have always tried to counter me when I gave my notice, so to be treated like a child at this place really says something. I've literally seen so much turnover in my life at one company in such a short amount of time.

    My advice is not to take a job here, even if you're incredibly desperate. Something else will come along! It's not worth the distress.

    Advice to Management

    Give your director level and above management more training on how to properly manage employees. Instead of babysitting your employees, have trust in them. Maybe you'll start to see less turnover.


  6. Helpful (7)

    "Sinking ship that's already sunk"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Experian full-time

    Pros

    Benefits are up to normal standards. Once was a great place to work.

    Cons

    The platform is a disaster. Customers are fleeing. HR works for the company and not the employee.

    Advice to Management

    Value your employees and sell to someone who might fix the disastrous platform.


  7. Helpful (8)

    "Went from one of the best places I've worked at to the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Experian full-time (More than 3 years)

    Pros

    Pays well if upper management likes you.

    Cons

    Political atmosphere, office is divided, constant smear tactics by senior managers to make any dissenters look bad. Lost a lot of talent due to this. Constant re-orgs, quarterly/monthly layoffs, incompetent and insecure management. Complete lack of integrity by senior leadership.

    Advice to Management

    It's too late anyway.

  8. Helpful (3)

    "Do not agree to work under the contract for ECS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Costa Mesa, CA
    Former Employee - Analyst in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    1) an experience working for a big company

    Cons

    1) incompetent people
    2) treat you as the slave
    3) no compensation
    4) no opportunities to grow
    5) a lot of politics games
    6) high level people do not care about mid-level people
    7) a lot of gossiping around each and everything
    8) people are selfish and arrogant
    9) a small salary for this amount of stress and work

    Advice to Management

    Be open not only in your words on public but also in real actions. Listen to your employees and not to your ego of the bonus for the year. Give your employees a chance to grow inside the company. Do play the game we do not care we just hire and cut people whenever we want.


  9. Helpful (15)

    "Don't be the last passenger on the Titanic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Experian full-time

    Pros

    - It was once a great company to work for with great people.
    - The company won't go further lower. Reached its lowest point

    Cons

    - Glassdoor rejected my last review with a link to the public announcement of selling EMS, claiming the company, though making money for them, hasn't found synergy with the rest of the corp. Translation : we milked it off as much and time to sell the work horse to the glue company.

    - Multiple regime changes in the last 3 years. The next one is worse than the previous. Each turn parachutes cronies in key positions to only better their personal agendas then leave for the next opportunities along with their boss friend.

    - This is for the people still remaining; the ship is almost under the water. what are you waiting for?

    Advice to Management

    I hope you don't get to run another company.


  10. Helpful (1)

    "Facility manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities Operations Manager in Springfield Gardens, NY
    Current Employee - Facilities Operations Manager in Springfield Gardens, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian (More than 8 years)

    Pros

    global corp.good benifits and culture

    Cons

    too many hours and not enough staff

    Advice to Management

    good


Showing 192 of 1,327 reviews
Reset Filters