Experian Reviews | Glassdoor

Experian Reviews

Updated February 20, 2017
138 reviews

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3.0
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Craig Boundy
5 Ratings

138 Employee Reviews

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Pros
Cons
  • Senior management can be absent & disconnected with staff (in 39 reviews)

  • Work/Life Balance can be hard to achieve due to a lack of real subject matter experts in our specialized field within Experian (in 18 reviews)

More Pros and Cons

  1. "Major Change in Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Experian full-time

    Pros

    Experian is generally a well-run company with good, not great, salaries and benefits. Their facility and technology is very current.

    Cons

    The company went through a major change in culture when the organization was sold by TRW to investors, repackaged by those investors and sold to a UK company. The corporate direction and plans were better communicated to the rank and file employees when the company was US-owned.

    Advice to Management

    The senior management should do a much better job of communicating with their employees. Also, it does not appear as though the salaries and benefits are as good as they used to be.


  2. "Business analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Coworkers, boss, buildings stuff stuff

    Cons

    Insurance benefits vacation stuff stuff


  3. Helpful (2)

    "Overview of Working at Experian"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee in Northwoods, IL
    Former Employee - Anonymous Employee in Northwoods, IL

    I worked at Experian (More than 10 years)

    Pros

    Worked with great people who always put the customer first.

    Cons

    Constant changes in vision of what the company should be.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Experian - Call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX

    Pros

    Not a bad paying job for a call center. Nice office.

    Cons

    The call volume is really heavy.


  6. Helpful (1)

    "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Experian full-time

    Pros

    Lots of interesting opportunities, global reach, fulfilling work

    Cons

    Top leadership is a closed club. Good luck penetrating it.

    Advice to Management

    Be sincere and listen to employees. Break up the exclusive club at the top.


  7. "Interesting"

    Star Star Star Star Star
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Experian as a contractor

    Pros

    Heard the CIO is a great guy though.

    Cons

    Very politically, poorly managed, data breaches, scary considering they're holding everyone's financial info.


  8. "Good Company"

    Star Star Star Star Star
    Former Employee - Systems Engineer
    Former Employee - Systems Engineer

    I worked at Experian full-time (More than 5 years)

    Pros

    Employees were great, all were very smart and intelligent people. Learned a lot from them. Benefits were good too.

    Cons

    Too many changes in upper management... Department goals kept changing and it was getting hard to keep up.


  9. Helpful (1)

    "No Upward Mobility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Specialist in Allen, TX
    Former Employee - Training Specialist in Allen, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Can be a fun place to work during peak performance times.

    Cons

    No workplace flexibility. No upward mobility.

    Advice to Management

    More workplace flexibility. Poor performance plans. Middle management does not lead by example.


  10. "Senior Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible work hours, and can work remotely every now and then.

    Cons

    Hard to move up internally, and raises are nominal. Annual bonuses are dependant on company performance as a whole.


  11. "Good learning experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I was fortunate to work with great people. Benefits was on par.

    Cons

    It wasn't easy to move to different departments.



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