Experian Reviews | Glassdoor

Experian Reviews

Updated June 6, 2017
141 reviews

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4.0
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Craig Boundy
16 Ratings

141 Employee Reviews

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  1. Helpful (2)

    "Experian Consumer Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Neutral Outlook

    I worked at Experian full-time (More than 8 years)

    Pros

    Experian has a good culture for work/life balance. They do try to make the facilities adequate to make a good work environment.

    Cons

    Fragmented division of teams makes getting anything implemented correctly is near impossible. Appreciation of employees is more like a popularity contest than being based on skill or competence.

    Advice to Management

    Create an internal structure where problems can be identified and addressed. Stop focusing on change for the sake of change but to actually improve shortcomings.


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispute Agent in Allen, TX
    Former Employee - Dispute Agent in Allen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Experian full-time (More than a year)

    Pros

    good pay, great management, pto, overtine available

    Cons

    can be stressful, call center environment

  3. "Architect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Neutral Outlook

    I worked at Experian full-time (More than 3 years)

    Pros

    Good benefits. Good training budget. Good bonus. Good technology.

    Cons

    The company cannot continue to grow the revenue.

    Advice to Management

    Need to look for a new business model.


  4. "Data Modeling Lead Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Modeling Lead Analyst in Costa Mesa, CA
    Current Employee - Data Modeling Lead Analyst in Costa Mesa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than 10 years)

    Pros

    Flexible working hours and good benefits

    Cons

    Same type of jobs over and over and busy


  5. Helpful (1)

    "Director of Web Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Web Development in Costa Mesa, CA
    Current Employee - Director of Web Development in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    5 weeks vacation after just two years, paid paternity/maternity leave, nice technologies, have a lot of saying on the building process

    Cons

    Too many changes too fast, get very chaotic very fast, requirement change all the times and meaningless features are introduced all the times without adding any value to the customer.

    Advice to Management

    Invest in your people, some areas have training all the time and we are engineering and haven't have anything for the last year and half


  6. Helpful (3)

    "Good company to work for. Treats employees well."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 3 years)

    Pros

    Experian has a good culture for work/life balance. There are many opportunities to advance your career. Good benefits. Strong brand in the marketplace.

    Cons

    The biggest negative about working at Experian is the pay. There are rules in place that cap income increases, regardless of level of promotion.

    Advice to Management

    Focus on keeping the talent that you invest in. The job market is strong, and companies are paying well for good talent.


  7. Helpful (1)

    "Former Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lincoln, NE
    Current Employee - Anonymous Employee in Lincoln, NE
    Recommends
    Neutral Outlook

    Pros

    Great place to work with great benefits

    Cons

    Employment opportunities limited here because primarily technical jobs left in Lincoln.

  8. Helpful (1)

    "QA Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Manager in Costa Mesa, CA
    Current Employee - Tech Manager in Costa Mesa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Many opportunities for advancement across organization.

    Cons

    Slow to identify and incorporate transformational innovation.

    Advice to Management

    Clear communication of strategic transformational vision.


  9. Helpful (1)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Staff Software Engineer in Scottsdale, AZ
    Current Employee - Senior Staff Software Engineer in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 8 years)

    Pros

    Work is done in a hi-tech, fast paced, environment that leverages new and exciting technology. There is high demand for Experian products and services. If you want to work with very intelligent people solving complex fraud schemes this is the place for you.

    Great benefits package
    - Medical, Dental, Vision, Life
    - Company Matched 401k
    - Excellent FTO
    - Great Amenities
       + Catered lunch
       + Stocked pantry
       + Fountain soda machine
       + Espresso machine
       + Regular corporate outings and team building events
    - Opportunity for global travel

    Cons

    - Rigid and very large corporate feel with lots of bureaucracy.
    - Long commute for employees not in Scottsdale
    - Difficult to maintain a life/work balance for extended periods of time

    Advice to Management

    Stay in tune with the pulse of the various business units at the grass roots level. Listen to feedback and act on it in a timely manner. Suggestions are made by a group of very intelligent people.


  10. Helpful (2)

    "As with every office, lots of politics here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workforce Management Analyst in Allen, TX
    Current Employee - Workforce Management Analyst in Allen, TX
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 3 years)

    Pros

    Plenty of opportunities if you know how to grab them.
    Lots of paid time off and holidays, 401K and Stock share matching
    Lots of discount programs for working at the company

    Cons

    Managers will hold things against workers instead of helping them grow, will put them down.
    Management never seems to move up so it can be difficult getting past them.
    Inter-company transfers don't net much increased pay, despite the fact that the same career changes would be significantly more money outside the company

    Advice to Management

    Loosen up, and communicate with you employees in positive ways that will help them grow, instead of putting people down and disparaging them.


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