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Experian Reviews

Updated July 5, 2017
147 reviews

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3.0
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Craig Boundy
7 Ratings

147 Employee Reviews

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  1. Helpful (1)

    "Good place to hang out for a few years, if that's what you are into..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL
    No opinion of CEO

    Pros

    Good, stable, and growing employer with many good people.

    Cons

    Typical large company beuracracy and lack of urgency in responding to markets.

    Advice to Management

    Break down the walls and silos throughout the organization so that real results can be achieved for clients of the company.


  2. Helpful (3)

    "A sleeping giant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Analyst in Costa Mesa, CA
    Current Employee - Solutions Analyst in Costa Mesa, CA
    No opinion of CEO

    Pros

    Great place to gain experience.
    International spirit
    Positive attitude towards people

    Although it is quite hard to get promoted in Experian, it turned that if you demonstrate your results patiently to your managers, finally they will notice it and get you promoted.

    Cons

    No clear vision for the future
    It is not clear that the leaders know what they are doing
    Great unused potential - different regions acting as separate companies
    Sales are promoted much faster than others. If you are Business development - in the right place in the right time, you could have a tremendous career in Experian.
    A lot of knowledgeable people have left the company and all of us can feel it.

    Advice to Management

    Use the potential of the people.
    Stop thinking in short term %-age increase of revenue
    Communicate, communicate, communicate

  3. Helpful (1)

    "Nice stable place to work as long as career development and excitement is not high on your priority list."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Costa Mesa, CA
    Current Employee - Project Manager in Costa Mesa, CA
    Approves of CEO

    Pros

    This is a relatively stable company with many business units (credit monitoring, lead generation, research, marketing services, etc.) and diverse revenue streams. This means plenty of opportunities regardless of your skill sets and interests. Working environment is stable and not too hectic.

    Cons

    This company has all the feel of an old school company with an old boy network running things. It is bureaucratic and does not exhibit much speed, and the culture lacks excitement. One business unit often doesn't know what other business units are doing or what they are about. Pay/benefit packages and career development programs are meager.

    Advice to Management

    Better cross business unit communication and education, so that employees feel like they are part of a cohesive whole with a unified vision & strategy and that they know where they fit in this vision.


  4. Helpful (2)

    "Big company with big potential... but lacks focus and follow-through"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in New York, NY
    Current Employee - Systems Analyst in New York, NY
    No opinion of CEO

    Pros

    Lots of opportunities to move about and work within various business units. Diverse culture with many locations across the United States and a growing network of locations abroad.

    Cons

    Constant change and restructuring, especially for newly acquired businesses. Heavy focus on continuous acquisition of new businesses without making sure that those acquired have been effectively integrated.

    Advice to Management

    Improve communication through ranks and amongst business units. Be more receptive to internal issues. More focused on becoming a leading edge company.


  5. Helpful (2)

    "An overview of Experian"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Costa Mesa, CA
    Current Employee - Software Engineer in Costa Mesa, CA
    No opinion of CEO

    Pros

    Location in Southern California
    Unique position in industry provides unique opportunity for growth.
    Range of opportunities in IT available, mainframe & distributed technologies.

    Cons

    Some groups have been severely impacted by off-shoring.
    Company seems to be getting top-management heavy. General trend is to migrate IT positions offshore and this has lead to job stability in certain areas.
    Not enough attention is being paid to core technical competencies, it seems the general skill level is in decline.

    Advice to Management

    Better investment in employee skill set and competencies.
    Training and retaining highly skilled employees.
    Working on improving employee Morale.


  6. Helpful (2)

    "Vast room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    No opinion of CEO

    Pros

    A Small group of people who are moving the organization forward. With the right management looking over the team, you can move forward and do pretty interesting things. But its more a function of luck than any thing else.

    Cons

    Most of the organization is mired in ass covering and stalling. Day to day management is poor and would be vastly improved

    Advice to Management

    If the credit industry was more open, any newcomer would eat us for breakfast. Slow, lumbering and clinging to the past. Be it processes, people or thought. We might be in the financial sector, but we really are an Information Technology company. How efficiently we process the data and how easily we deliver it to the customers for their usage is what can differentiate us from the competitors. We don't seem to be putting much effort towards that.


  7. Helpful (1)

    "Work Here but......."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrative in Costa Mesa, CA
    Current Employee - Systems Administrative in Costa Mesa, CA
    No opinion of CEO

    Pros

    Good name on the resume. Good Exposure to the Credit/Marketing industry.

    Cons

    Layoffs every year or so. Management does many knee jerk decision without thinking long term future. You wont survive if you don't know the right people in Experian

    Advice to Management

    Reduce the Polities. Stop this CM vs SCH polities. Think ahead before making decisions and once you make a decision stick with it.

  8. Helpful (2)

    "Laying off their best people for some immediate cost savings, and doing it quietly."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Costa Mesa, CA
    Former Employee - Product Manager in Costa Mesa, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good benefits (although they've been cut in recent years), generally some opportunities for movement within the organization during better economic periods. Resources can be constrained (IT, project management, finance) but compared to smaller companies, the level of support is decent.

    Cons

    Highly political. You can have a track record of excellence and accomplishment, but be laid off or mistreated when a flashy new manager comes in and, like a gorilla, gets rid of the progeny of his predecessor. Severance packages are very weak and actual lay-off process is inhumane. The only way to get ahead at Experian is to form political alliances and hop from group to group. In other words, it's not merit-based. Incompetent people are promoted because of some factor unknown to most of the organization, their mistakes covered up and other people blamed.

    Advice to Management

    Take a look at the results of individual contributors (such as performance reviews) before allowing middle management to lay off dozens of workers. You lost some stellar performers in the last quarter. A whole business unit should not be reorganized and cut 20% because a new VP comes in and decides to mix it up after 3-4 weeks.


  9. Helpful (1)

    "average place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Costa Mesa, CA
    Former Employee - Director in Costa Mesa, CA
    No opinion of CEO

    Pros

    low pressure - not very demanding
    average hours - 16 hour days
    nice people - made many good friends - we still keep in touch

    Cons

    a bit political - but you can play the game and get by
    old school - must be at office, not open to time saving ideas like telecommute/flex
    fired some great middle mgmt

    Advice to Management

    must be very challenging times in this industry - good luck
    i don't know what their plans are - but must continue to branch out beyond having banks as customers


  10. "Experian is a ho-hum place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend

    Pros

    - Fair with pay and benefits plan. My boss was very good about work/personal balance. I think that the company has some solid initiatives in place for growth, and I hope that they get developed, else stagnation will occur.

    Cons

    - Sr. Mgmt has been there along time making any new idea generation and activation slow on the up take.
    - Runs at a fast pace but no one seems to be doing alot behind closed doors.

    Advice to Management

    You need to listen to new people and accept ideas. Test them and let them grow. You need to give time for the initiatives to yield results. An overnight read of any results will not result in positive work.


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