Experian Reviews | Glassdoor

Experian Reviews

Updated March 18, 2017
143 reviews

Filter

Filter

US - All Cities

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Craig Boundy
6 Ratings

143 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Relatively low salary and not so good work-life balance (overtime, no remote work) (in 19 reviews)

  • Senior management can be absent & disconnected with staff (in 40 reviews)

More Pros and Cons

  1. "web developer, front end web developer, back end web developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time

    Pros

    flexible and good atmospheric condition

    Cons

    distance to travel from place to place


  2. "It's alright?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Allen, TX
    Current Employee - Systems Engineer in Allen, TX
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than 5 years)

    Pros

    Relatively modern technology
    Some of management cares
    If you get the ears of the right people, they'll listen
    Tons of opportunity for recognition if you're willing to work for it?
    Great personal development plans usually
    Tuition Reimbursement
    Solid benefits

    Cons

    Don't accept a low salary at the start, large and rapid growth is capped by subjective team based ratings
    Bonuses aren't consistent and based off of % of completion of expected rate of growth that are out of independent BU's controls. The dates shift around, and they've started back paying raises after review periods.
    Lateral mobility isn't really always an option, managers will work to block you if they feel you're needed where you are as a cheap and valuable asset, despite your skill set being beyond the position
    If senior management decides to focus on growth, you can be asked to reduce personal technical development, instead focus on training and assisting newly contracted outsourced resources

    Advice to Management

    Talk to more than just other managers about how things really are. Middle managers can be firewalls that act as a filter that doesn't convey a clear image of the working experience and the positions of those under them. Whether it be technical or working experience.


  3. "Retention Specialist/Coach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian (Less than a year)

    Pros

    Good training, benefits, secure environment

    Cons

    Drama and too many politics within

    Advice to Management

    Isolate those who truly put their heart into their jobs and encourage them to be the future of the company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great People - Getting Bigger - Growing Pains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Franklin, TN
    Former Employee - Anonymous Employee in Franklin, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Experian full-time (More than 10 years)

    Pros

    Most departments have a great overall culture
    Pay is fair, especially for newer employees, people that have been there awhile may be undervalued
    Good benefits
    Fairly flexible schedules (i.e work remotely for many positions as needed)
    Family friendly workplace

    Cons

    With growth and acquisition of Passport Health Comunications by Experian in 2013 came a lot of growing pains that they are still working through
    With the expanded workforce hard to feel connected internally outside of your immediate group - many people you interact with regulalry may NEVER see face to face
    Very sales-centric org

    Advice to Management

    Work on ensuring people that have been there a lenghty amount of time continue to feel engaged/appreciated/involved; Work on communication to all levels - pretty formatted emails from corporate is not sufficient - more local town halls that arent just people reading off stats/slides; provide more real learning opportunities


  6. "Diverse products - so much so that management loses sight of some"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than 3 years)

    Pros

    respect, appreciation, diverse, global, impactful

    Cons

    isolated, lack process, slow growth

    Advice to Management

    have better sight of your entire business portfolio, remind your IT department that they support the product development effort and they are NOT the source of revenue so stop being arrogant and self-center


  7. "Major Change in Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Experian full-time

    Pros

    Experian is generally a well-run company with good, not great, salaries and benefits. Their facility and technology is very current.

    Cons

    The company went through a major change in culture when the organization was sold by TRW to investors, repackaged by those investors and sold to a UK company. The corporate direction and plans were better communicated to the rank and file employees when the company was US-owned.

    Advice to Management

    The senior management should do a much better job of communicating with their employees. Also, it does not appear as though the salaries and benefits are as good as they used to be.


  8. "Business analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Coworkers, boss, buildings stuff stuff

    Cons

    Insurance benefits vacation stuff stuff


  9. "Experian - Call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX

    Pros

    Not a bad paying job for a call center. Nice office.

    Cons

    The call volume is really heavy.


  10. Helpful (2)

    "Overview of Working at Experian"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee in Northwoods, IL
    Former Employee - Anonymous Employee in Northwoods, IL

    I worked at Experian (More than 10 years)

    Pros

    Worked with great people who always put the customer first.

    Cons

    Constant changes in vision of what the company should be.


  11. "Interesting"

    Star Star Star Star Star
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Experian as a contractor

    Pros

    Heard the CIO is a great guy though.

    Cons

    Very politically, poorly managed, data breaches, scary considering they're holding everyone's financial info.



Showing 143 of 836 reviews
Reset Filters