Experian Reviews | Glassdoor

Experian Reviews

Updated February 22, 2017
496 reviews

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496 Employee Reviews

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Pros
Cons
  • Senior management can be absent & disconnected with staff (in 39 reviews)

  • Work/Life Balance can be hard to achieve due to a lack of real subject matter experts in our specialized field within Experian (in 17 reviews)

More Pros and Cons

  1. Helpful (2)

    "Overview of Working at Experian"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee in Northwoods, IL
    Former Employee - Anonymous Employee in Northwoods, IL

    I worked at Experian (More than 10 years)

    Pros

    Worked with great people who always put the customer first.

    Cons

    Constant changes in vision of what the company should be.


  2. "Experian - Call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX

    Pros

    Not a bad paying job for a call center. Nice office.

    Cons

    The call volume is really heavy.


  3. Helpful (1)

    "Do not agree to work under the contract for ECS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Costa Mesa, CA
    Former Employee - Analyst in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    1) an experience working for a big company

    Cons

    1) incompetent people
    2) treat you as the slave
    3) no compensation
    4) no opportunities to grow
    5) a lot of politics games
    6) high level people do not care about mid-level people
    7) a lot of gossiping around each and everything
    8) people are selfish and arrogant
    9) a small salary for this amount of stress and work

    Advice to Management

    Be open not only in your words on public but also in real actions. Listen to your employees and not to your ego of the bonus for the year. Give your employees a chance to grow inside the company. Do play the game we do not care we just hire and cut people whenever we want.


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  5. "HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time

    Pros

    Available and well distributed information to all employees

    Cons

    No cons so far. It has been a great experience.

    Advice to Management

    Keep up with the good work


  6. "Former Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager
    Former Employee - Product Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Experian full-time (More than 5 years)

    Pros

    Stock participation, access to sales team, investment in market research, a lot of collaborative work among our business unit at Experian. Most of the management I could trust.

    Cons

    Most of the business units are so silo oriented that the true potential for Experian is lost in the fighting for scraps versus just purely dominating the market.

    Advice to Management

    Manage by objective so that every business unit has to work together.


  7. Helpful (1)

    "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Experian full-time

    Pros

    Lots of interesting opportunities, global reach, fulfilling work

    Cons

    Top leadership is a closed club. Good luck penetrating it.

    Advice to Management

    Be sincere and listen to employees. Break up the exclusive club at the top.


  8. Helpful (1)

    "Not a bad company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    life work balance is good

    Cons

    too many managerial layers exist

    Advice to Management

    let your people grow


  9. "Good Company"

    Star Star Star Star Star
    Former Employee - Systems Engineer
    Former Employee - Systems Engineer

    I worked at Experian full-time (More than 5 years)

    Pros

    Employees were great, all were very smart and intelligent people. Learned a lot from them. Benefits were good too.

    Cons

    Too many changes in upper management... Department goals kept changing and it was getting hard to keep up.


  10. "Finance Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people. Progressive leadership. Career development.

    Cons

    Political at times. Finger pointing


  11. Helpful (1)

    "Project Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    Great people to work with. Willing to bring on young blood and open to new ideas. Lots of opportunities and great people to grow your network. Being apart of a team that uses new technology and be apart of a new platform.

    Cons

    Upper management does not realize some of the few old school thinkers left that only manage up and does not produce work. Sometimes you have to play the corporate game.

    Advice to Management

    Keep noticing the real talents, reduce contractors and invest in full time employees.



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