Experian Reviews | Glassdoor

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Experian Reviews

Updated January 5, 2018
568 reviews

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568 Employee Reviews

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  1. Helpful (1)

    "Experian North America Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Costa Mesa, CA
    Current Employee - Sales Director in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 10 years)

    Pros

    Corporate culture of placing the consumer and our clients first. The management teams and personnel are what make Experian a great place to work. Innovation and technology is driving business change and Experian has remained exceedingly competitive.

    Cons

    Not many to name, but there are some manual or inefficient processes that slow down productivity.

    Advice to Management

    Senior Leadership direction has made this a very exciting time to be working at Experian. Lots of momentum and growth in all areas. The focus on technology and innovation is outstanding.


  2. "A Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in Wilmington, DE
    Current Employee - Business Consultant in Wilmington, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    Great products, strong leadership, helpful team mates, plenty of training to be successful, open to new ides, flexibility, fair compensation, commitment to Thought Leadership

    Cons

    Goals are very aggressive (but achievable)

    Advice to Management

    Continue to knock down barriers of communication across all business sectors.

  3. "Good people. Lots of politics."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer Expert in Allen, TX
    Current Employee - Software Developer Expert in Allen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    Plenty of PTO. Up to 4 weeks off during the first year. People are generally easy to work with. Benefits are pretty good, especially paternity leave. Good work life balance.

    Cons

    It seems that the promotions for non-execs are nonexistent unless you've played the game with the right people. Rather than promoting from within a team of qualified people, discussions happen behind closed doors and an outside person is given a group without any posted positions or interviews.

    Advice to Management

    At least pretend like there's an opportunity to advance. Strictly political promotions are disheartening.

    Experian Response

    Sep 5, 2017 – VP, EITS HR

    Thanks for taking the time to post feedback on Glassdoor! We’re happy to hear you appreciate our benefits package as we try to support our employees’ work/life balance. We do encourage internal... More


  4. Helpful (1)

    "Good and getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    BIG PICTURE: Great company, good name on your resume. Experian is great at what they do, and are market leaders. Been around for a while but they continue to push for using cutting edge technology.

    OFFICE ENVIRONMENT: Very friendly work environment. Everyone is welcoming, kind, easy going, and smart. Almost no office politics or drama.

    BENEFITS: Very good pay, great benefits (and nice health reimbursement and credit program), nice campus. Lots of people work remotely and the company is flexible with that as long as you get your work done. Also good employee stock purchase plan, but we'll see how the stock performs.

    Cons

    Nice campus but it also feels dated. They announced they're going to be remodeling all the campus here so we'll see. Would've been very nice to see a FITNESS CENTER on campus instead of the health reimbursement.

    Also a variety of snacks and food in the break rooms would be nicer than old apples. These are little things but make a big difference in how people enjoy their work.

    Advice to Management

    Never get too comfortable. Continue to better the experience of your employees, and they will give you 110%


  5. "Highly reputable and respected organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director - CIS in Schaumburg, IL
    Current Employee - Sales Director - CIS in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 3 years)

    Pros

    Great culture, many opportunities, very transparent leadership, a leader in helping consumers

    Cons

    None thus far during my 3 years here

    Advice to Management

    Keep up the great work


  6. "Account Exec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Seattle, WA
    Current Employee - Account Executive in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    Good Benefits
    Great People
    Good Data and Services
    Professional Mature Leaders

    Cons

    Difficult to stay ahead of numerous competitors

    Advice to Management

    Continue to Innovate faster that the competition. Very competitive field in all aspects of business. Look for some strategic game changing acquisitions.


  7. "Experian values its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Acct Executive in Herndon, VA
    Current Employee - Senior Acct Executive in Herndon, VA
    Recommends

    I have been working at Experian full-time (More than a year)

    Pros

    If you perform well for Experian, the company will take care of you. Competitive offerings across the board (salary/compensation, health benefits, stock options, etc.).

    Cons

    It's a very large company, so sometimes you could feel like a small fish in a big sea.

  8. Helpful (1)

    "Restoration Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Care Specialist in Austin, TX
    Current Employee - Senior Customer Care Specialist in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than 5 years)

    Pros

    Understanding of work and life importance.

    Cons

    Difficult to get promoted or move ahead. Promotions are difficult to come by and although you may have the knowledge and skills they promote other but expect you to train and do those they promoted work.

    Advice to Management

    Communication is Key


  9. "Current happy employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Schaumburg, IL
    Current Employee - Account Manager in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    Great culture, good benefits, solid products, and fair compensation

    Cons

    This is department specific (others are fully remote) - they could allow for more opportunities to work from home on occasion.

    Advice to Management

    See cons


  10. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Schaumburg, IL
    Current Employee - Account Executive in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    Collaborative Atmosphere, Culture, Colleagues, Good Work/Life Balance

    Cons

    Internal Obstacles, Lack of Resources, Lack of Understanding of What Employees Do.

    Advice to Management

    Understand what each channel does and the internal struggles that can be avoided to make each employee successful


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