Experian Reviews | Glassdoor

Experian Reviews

Updated September 8, 2017
117 reviews

Filter

Filter

US - All Cities

117 Employee Reviews

Sort: PopularRatingDate

Pros
  • It has a lot of benefits for their employees and its always taking care of people giving relevance to the work/life balance (in 106 reviews)

  • everyone has a laptop and can work from home as needed (in 34 reviews)

Cons
More Pros and Cons

  1. "Good company going through rough period"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in New York, NY
    Former Employee - Senior Account Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Experian (More than 3 years)

    Pros

    Decent pay. Bagels on Wednesdays.

    Cons

    Best in class client services team was heavily diminished, leads to large losses of clients.

    Advice to Management

    Retain and promote the best employees, or invest in the heart of the company - the talent. Clients will return.


  2. Helpful (1)

    "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cheetahmail Account Manager in New York, NY
    Former Employee - Cheetahmail Account Manager in New York, NY
    Positive Outlook
    Approves of CEO

    I worked at Experian full-time (More than a year)

    Pros

    I was with Experian Cheetahmail... before they merged into Marketing Services. Some of the pros were:

    1. Young professionals
    2. Decent environment
    3. Great for recent college grads
    4. Good way to start

    Cons

    I didn't know many people that worked there liked their job. But at the same time, most people there were just figuring out their first job in the corporate world. So some of the cons are:

    1. Monotonous work
    2. Little creativity and input

  3. "Don't stay here for longer than a year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Experian full-time (More than a year)

    Pros

    Working here provides great experience if you are just starting out in your career.

    Cons

    There are not a lot of opportunities for growth and development, and the company is probably struggling right now.

    Advice to Management

    Be meritocratic and supportive of employees in their growth and development


  4. Helpful (3)

    "Smart people but too ebit driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Smart people who actually care (for a big company). Also have a fair bit of innovation going on both in the US and abroad. Very strong internationally

    Cons

    Run by accountants and finance types, thus the great stock performance, but very difficult to get people to collaborate because they are alway focused on their own P&L

    Advice to Management

    Develop collaboration subsidies that would help business units help each other, especially cross selling or against competitors. Also, set aside a JV with Venture money to invest in true innovation, off balance sheet


  5. "neutral to hold"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Neutral Outlook

    Pros

    Great people in IT areas globally

    Cons

    previous management regime has left current managers with a lot of chaos and thin budgets


  6. Helpful (3)

    "With the loss of the CEO, Victor Nichols, decent management is out the window. Shame."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Strategy for Banks in Costa Mesa, CA
    Current Employee - Vice President Strategy for Banks in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Experian full-time (More than 5 years)

    Pros

    Flexible...reasonably stable company. Diverse locations

    Cons

    New management team. Most sales - esp. CIS - are ex-used cars salesmen and shouldn't be trusted with ANYTHING. Real trash.

    Advice to Management

    Bring back Victor


  7. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - IT Systems Administrator in New York, NY
    Current Contractor - IT Systems Administrator in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Experian as a contractor (More than a year)

    Pros

    Relaxed atmosphere. A lot of technologies to work with.

    Cons

    Management changes every other month

    Advice to Management

    Stop being greedy. Listen to the 'peons'

  8. "The company is suffering this calendar year. They lack focus in getting things done."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Sales in Los Angeles, CA
    Former Employee - Vice President Sales in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Experian (More than 5 years)

    Pros

    great benefits and impressive telecommunicating policy. You will learn a lot and the clients are strong. There are many strong and intelligent people there.

    Cons

    constant cost cutting to meet margins.


  9. Helpful (1)

    "This was a good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Recommends
    Neutral Outlook

    I worked at Experian full-time (Less than a year)

    Pros

    Friendly people
    Established business
    Great clients
    Nice management

    Cons

    Lack of growth potential
    Corporate bureaucracy

    Advice to Management

    Check in with your team individually more


  10. "Great company, low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Manager in Allen, TX
    Current Employee - Client Service Manager in Allen, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 3 years)

    Pros

    Great environment to work in

    Cons

    You do not get paid your worth

    Advice to Management

    Value your employees more


Showing 346 of 1,328 reviews
Reset Filters