Exponential-e Reviews | Glassdoor

Exponential-e Reviews

Updated May 31, 2019

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Found 93 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
72%
Approve of CEO
Lee Wade
74 Ratings
  1. "The team that strives to fail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Managed Services Technician 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exponential-e full-time for more than a year

    Pros

    Great environment among the departments Senior management are down to earth and friendly

    Cons

    Managed services department is shockingly bad Poorly managed Unrealistic goals

    Advice to Management

    Heavily review moral and management within managed services

    Exponential-e2019-05-31
  2. Helpful (1)

    "Great family feel company with big capabilities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Programmer Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Exponential-e full-time for more than a year

    Pros

    Being heard, flexibility, support from top to bottom, dedicated individuals with a huge team mentality. Best company I’ve worked at for putting your heads together and overcoming obstacles. Extremely customer focussed but not to the detriment of their own staff.

    Cons

    You have most issues you would have at any company but at Exponential-E, they solve them together. Only real con are the lifts but that’s not Expo’s fault 👍

    Advice to Management

    Keep having your staff at the heart of everything. Remain honest and open and you will continue you achieve great things. Matt Deyoung

    Exponential-e2019-05-25
  3. "Excrement-e"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Exponential-e full-time for more than a year

    Pros

    Great workforce with many talents.

    Cons

    Company and Management stuck in the dark ages. Managers and Team Leaders that have no clue how to manage, motivate or lead. No staff morale, company believes a good NPS score is enough to persuade new recruits this is the place to be. 3000 customers that take services that Exponential-E cannot manage effectively. Offices in major need of renovation, toilets and lifts that don't work 90% of the time. Zero work culture...

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    Advice to Management

    You can't label yourself 'world class' when 99‰ of your customers are UK based! Wake up and smell the coffee, you are not on par with the majority of other managed services company out there. Change the old skool mentality, practice what you preach about flexible working and culture and actually place trust in your staff.

    Exponential-e2019-05-15
  4. "Run away from Managed Services unless you want an easy pay check"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Managed Services in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Exponential-e full-time for less than a year

    Pros

    Can do very little work and collect good pay for the market averages. Lots of different technologies to work with. Free stuff if you don't mind being a walking advertising board. A number of internal promotions for the few people who stay in the company. Expected to do very little outside of work due to the shift team being on hand (Also expected to do very little in work tbh)

    Cons

    Managed Services management chase stats only. Training is mandatory but the level of training is only apprentice/first line technicians level. Use the cheapest products where company has a choice meaning it breaks constantly and has no vendor support. Management change things constantly to seem like they are doing something but in reality are just applying the look busy philosophy. Office has mice but so do a lot...

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    Advice to Management

    Scrap managed services before it brings down the rest of the company.

    Exponential-e2019-05-03
  5. Helpful (1)

    "A good journey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Exponential-e full-time for more than 5 years

    Pros

    Exceptional growth, really great technology and a well established story behind why you would choose Expo-e over competitors. Some very good employees across the business who go the extra mile to provide a good customer experience - this has created a loyal customer base filled with impressive brand names. Achievable targets for those who are willing to graft and buy in to the company ethos. Good remuneration for achievers....

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    Cons

    Some of the Senior leaders could be more respectful to their employees, but most of them are professional. More of a commitment to marketing could really help with next-level growth. The investment in this area has always been limited. A bit old school with rules around attire and office working. Could do with an injection of fun and some more incentives and activity outside of the office.

    Advice to Management

    Take good care of the employees and go to town on marketing the fantastic service the company provides.

    Exponential-e2019-03-11
  6. "network engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Engineer in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Exponential-e full-time for more than a year

    Pros

    good environment and work-life balance

    Cons

    bad management apart of this is the overall good place

    Advice to Management

    pay attention to the work environment

    Exponential-e2019-03-10
  7. Helpful (1)

    "Don't Join Sales...!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Exponential-e full-time

    Pros

    - Free coffee. - Couple of fun social events. - Good location for pubs and train stations.

    Cons

    - Very few good managers - Lie at interview stage to get you to join then nothing from the interview comes to fruition - Bullying, talked down to and shouted at. -20% Of sales force hit target each month. - No Flexible working unless you are way over your impossible target. - No dress down on Friday, unless you are way over your impossible target. (suit and tie everyday) - Have to stay until 7PM on Month end...

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    Advice to Management

    Stop getting Shareholders/Longstanding employees to write reviews instead of addressing the problems. Tell people at interview stage how many people have stayed in channel sales since joining in the last 2 years. Tell people at interview stage how many people hit target regularly. Allow flexible working and smart casual dress, it's not Wall Street in 1985.

    Exponential-e2019-03-07
  8. "Fast Moving, Growing Organisation with Fantastic Opportunities to Develop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Approves of CEO

    I have been working at Exponential-e full-time for more than 8 years

    Pros

    - Fantastic growth - Wide service Portfolio and exposure to many different technologies - Senior Management and Board are approachable and willing to listen to take on views and advice - Great culture with many events held – including the Exponential-e Family day - Consistent Leadership team - Fast moving innovative company - Large Learning and Development training team available for all employees - Hard work and...

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    Cons

    Being a fast growing company, sometimes new processes put in place can cause bottlenecks and disruption. However these processes will only improve the internal operations once they have bedded in

    Exponential-e2019-03-07
  9. "IP transit only - cloud and tech needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Exponential-e full-time for more than a year

    Pros

    Good core network only, has ability to leverage this to do better.

    Cons

    Lack of delegation so single points of failure in people.

    Advice to Management

    Delegate and trust people to deliver. Sales people are juniors at best in any other business and directors need to change to help the company evolve.

    Exponential-e2019-02-27
  10. "Managed Services Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Managed Services Engineer 

    I worked at Exponential-e full-time for more than a year

    Pros

    Exposure to different technologies and products, such as VMware, Citrix, O365 Help desk full of skilled and experienced engineers Hard work is recognised

    Cons

    Sometimes, you could find yourself overwhelmed with incidents and tickets, so resources need to be managed better.

    Exponential-e2019-01-27
Found 93 reviews